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Top Rated Live Chat Software with Microsoft outlook
Last updated: May 2026
25 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
17.3K
4
5.7K
3
907
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
5
52
4
20
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
Read more about Zipteams
5
22
4
3
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication and workflow management software
Read more about Helpwise
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
Read more about OneHash Chat
5
7
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
5
98
4
27
3
7
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Conversational AI platform for Ecommerce
Read more about Gorgias
5
27
4
8
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Read more about NABD System
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-click web, audio & video collaboration
Read more about CafeX Suite
5
19
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & real-time website visitor monitoring
Read more about Provide Support
5
20
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
Read more about Leadoo
5
96
4
28
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Be where it matters. Bring your A game and sell.
Read more about OnceHub
5
17
4
5
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Safe and secure video conferencing software.
Designed for all types of meetings and industries. The software offers AI transcriptions and custom branding as well as browser based web meetings without any downloading required.
Read more about Callbridge
5
7
4
3
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
Read more about CXMEngine
5
729
4
101
3
38
2
9
1
39
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution to streamline business communication
Read more about Nextiva
5
128
4
56
3
9
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat & in-app messaging for sales & marketing
Read more about Drift
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
5
1.9K
4
892
3
138
2
34
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
5
2.7K
4
1.3K
3
240
2
50
1
35
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM and lead management solution
Read more about HubSpot CRM
5
12
4
8
3
3
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate repetitive work to unleash meaningful conversations
Read more about Trengo
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
5
279
4
130
3
38
2
10
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
5
138
4
69
3
30
2
7
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
Read more about RingCX
5
68
4
68
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
5
457
4
354
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24