ChildPilot Features

We are a Lutheran preschool and the price fit into our budget nicely. It's also user friendly for both our preschool staff and parents. The customer service is phenomenal! Within a few minutes of an email that we are having an issue or we forgot how to do something, we will get a call or email back within seconds or minutes. This program has saved us so much time when it comes to billing and payroll! It was a Godsend during the quarantine, our preschool was closed and the teachers were able to post their lessons and make videos for the kids so they could continue learning while at home.

We wish parents could upload photos so that teachers could see them in their messages.

Lori, we're delighted to hear about your experience with ChildPilot. Thanks for sharing! We appreciate you and will continue to work hard to deliver the best customer service. As we continue to make improvements to our software, we will look further into making improvements based on your feedback.

I like how it is so easy to use and to do reports. Having the parent portal it is so easy to send out updates to parents and to keep them informed of important things!

How people can go on e website and just add their names on the waiting list and haven’t been into the center to even tour!

Thanks, so much for the feedback Ricky! We are so happy the software has helped you streamline the management of your school. We wanted to let you know that we are currently in the process of releasing an update that will allow you more control of who can access and enroll through your database. New families will now fill out an inquiry page and you get to decide if they get access as a parent portal user. We will notify you as soon as the feature is live.

I love that ChildPilot is super easy to use for administration as well as the staff and parent users. I really like that if a child is not checked out, they are still able to check in the next morning without having to find a director to correct the missing punch. The dashboard makes it super easy to see how many kids vs teachers we have in a classroom. I like that the ChildPilot representatives are very responsive when I have emailed them. I usually receive an email or phone call within 15 minutes.

I have not found anything that I do not like about this software. Anytime we have had an issue, it has been corrected very quickly.

Thank you for your positive words Penny! We know how busy running a childcare center can be, it is our mission to always work hard and offer the best service possible right away.

Easy to use. Direct access to families! Features it provides such as name-to-face, daily reports, assessments, etc.

We would love a component of curriculum that automatically gives teachers lesson plans and then they can share it to the parents from the app. (like tadpoles offers Teaching Strategies/Creative Curriculum) Would love creative curriculum or something similar to be an added part of the service.

Parents get real time updates about what is going on in their child's day. Parents really enjoy receiving pictures and the ease of communicating. We like the easy billing and the access to daily reports for all children. I like that when I need help with anything at all, customer service is available and seems like she is truly willing to help! I also love that when we make suggestions for the product, they make it happen for us and its totally customizable.

There seem to be some glitches in the software from time to time but they have been improving!

Lindsey, thank you for your kind words and allowing ChildPilot to serve you. Your feedback is very important to us and as we promised we are continuing to improve our system to deliver the best service.

Online registration and payment options. Messaging capabilities. Attendance tracking. Time off management for staff.

No streamlined user manual. Instead, you have to go search youtube videos. No daily notes individualized for each child (if you add an activity, it's for the whole class) No way to upload teacher-specific documents (like a "favorites" form) so the whole class can access it. The about me section is not sufficient. The emails only come from noreply@childpilot and often go to spam. Would also love for parents to be able to reply directly from the emails we send.

User friendly and great customer service

I need to explore all of the features this software offers.

Maret, we are thrilled to have you as part of the ChildPilot family! Your kind words mean a lot to our entire team. We will continue to enhance our software and meet your needs at all times.

ChildPilot has made communication with the parents of children in our care easier and more efficient. Having everything I need to manage our daily schedules, billing or communication with staff and parents from any location has made my job so much easier, especially when I'm away from the office.

There are still some updates that are needed on how Shot Records are updated that we hope they will be able to address soon.

Teresa! We are so glad to hear childpilot has facilitated parent communication and madeyour management tasks easier. We appreciate your kind review and feedback. We are continuously looking for ways to improve our software and we will review our shot records feature for any improvements that can be made.

This software does almost everything our business needs. It is an all encompassing program and to have everything look the same makes it user friendly and quick to learn. We love how each child and family are connected with all of their pertinent information! The graphics make us feel happy when we work in it! The consistency of each pages layout makes finding information efficient. The technical support is superior!

We didn't like some of the communication limitations where parents can't send texts and email responses through the management system. We also would love to have the ability to pay our employees through this management system.

I really like how much time it has saved me in regards to billing and staff scheduling/payroll. I have also gotten a lot of positive feedback from the parents in regard to pictures, activities, and sharing stories with them.

I did not like that the software did not save my child data, as I entered it in safari instead of chrome. I also wish there was more of an option for assessments/milestones on the app. Many companies I am sure would be happy to have their assessment on your software. Please look into this!

Tiffany, thank you for your kind review and feedback. We are so glad to hear ChildPilot is saving you time performing administrative tasks, and parents are enjoying their experience. We are continuously looking for ways to enhance our software and will look further into making improvements based on your recommendations.

The parents love it, it’s easy for the teachers to use, and our customer service representative [SENSITIVE CONTENT HIDDEN] has always been super available and helpful!

It was a little tough and glitchy at the very beginning of our use, however once everything was figured out and fixed it has been great!

Thank you for your review, Alecia. We are happy to hear Parents and Staff are enjoying ChildPilot as well. Our mission is to provide the best service possible right away, and we will continue to work hard to meet your expectations.

I love that I can track my payments and pull reports for what I need!

We are working daily on updates that are suitable for my center.

Sherri, thank you for sharing your experience with ChildPilot. As promised we will continue to deliver the best service possible!

User friendly, easy to use and understand. Parents are happy.

every thing on this software is well organize.

Syeda, we are thrilled to have you as part of the ChildPilot family! Thank you for sharing your kind words with us. We will continue to work hard and deliver the best service possible.