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Lillio
5
2.3K
4
1K
3
187
2
29
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Child care app for center management & parent communication
Table of Contents
Lillio - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Lillio overview
Based on 3623 verified user reviews
What is Lillio?
Lillio is a daycare solution offering key features such as communications management, a parent portal, data security, alerts and notifications, daily reports, and attendance tracking, among others.
Who uses Lillio?
By industry, Lillio reviewers are most commonly professionals in education management (15%). The most frequent use case for Lillio cited by reviewers is daycare (97% of reviewers).
What do users say about Lillio pricing?
Some reviewers find Lillio’s pricing fair and appreciate the free trials and budget-friendly options. However, some users report high costs for small organizations, inconsistent discounts, and feel the pricing lacks transparency and flexibility.
Starting price
Alternatives
with better value for money
Pros & Cons
Daycare Updates
Customer Support
Parent Communication
Integrations
Notification System
Performance and Speed
Lillio’s user interface
Lillio review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Lillio?
Users say Lillio makes it easy to stay updated on their child's daycare experience, offering real-time updates, photos, and detailed reports on meals, naps, and activities. They appreciate the ability to communicate directly with teachers and staff, track developmental milestones, and share updates with extended family, which helps them feel connected and reassured throughout the day.
They find the app convenient for managing daily routines and record keeping, but some mention the interface can be clunky and downloading photos or videos is limited. They also note occasional delays in updates and wish for more streamlined navigation and notification features.
Select to learn more
Who uses Lillio?
Based on 3,623 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Lillio's key features
GetApp's analysis of 217 verified user reviews collected between July 2021 and September 2024 identifies Lillio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Lillio's communications management capabilities for facilitating easy and direct communication between parents and teachers. They find it valuable for sharing updates, photos, and videos of children's activities throughout the day. Users report that the platform supports various channels like emails, SMS, and in-app messaging. However, some users mention difficulties in navigating comments and messages. Overall, they highlight the capability's role in keeping parents informed and engaged with their child's development and daily activities. Of the 72 Lillio users who gave detailed accounts of their use of Communications Management, 99% rated this feature as important or highly important.
Reviewers indicate that Lillio's parent portal is a valuable tool for keeping parents updated on their child's daily activities, meals, and progress. They appreciate the real-time access to photos, videos, and reports, which helps them stay connected and involved. Users find the portal user-friendly and efficient for communication with teachers and staff. Some users mention initial confusion for new users and difficulties for parents with limited tech skills, but overall, they value the transparency and convenience it provides. Of the 80 Lillio users who gave detailed accounts of their use of Parent Portal, 98% rated this feature as important or highly important.
Users report that Lillio's data security measures are robust and provide peace of mind. They appreciate that personal information and photos are stored securely on Amazon Web Services (AWS) with strong encryption and strict user authentication. Reviewers feel confident that their data is protected and not shared with third parties. They highlight the importance of data security, especially when dealing with sensitive information about children, and express satisfaction with Lillio's commitment to safeguarding their information. Of the 57 Lillio users who gave detailed accounts of their use of Data Security, 93% rated this feature as important or highly important.
Reviewers highlight the usefulness of Lillio's alerts and notifications for keeping them informed about their child's activities and important updates. They appreciate the ability to customize the frequency and type of notifications, receiving timely alerts for messages, photos, and events. Users find this capability helpful for staying connected and ensuring accountability. Some mention that there can be too many alerts, but overall, they value the prompt and unobtrusive notifications that keep them updated throughout the day. Of the 71 Lillio users who gave detailed accounts of their use of Alerts/Notifications, 92% rated this feature as important or highly important.
Users report that Lillio's daily reports are essential for keeping them informed about their child's daily activities, meals, and progress. They appreciate receiving detailed summaries and updates, which help them stay connected and involved in their child's development. Reviewers find the reports useful for tracking various aspects like meals, naps, and behavior. Some users mention a desire for more real-time updates, but overall, they value the comprehensive and informative nature of the daily reports. Of the 80 Lillio users who gave detailed accounts of their use of Daily Reports, 91% rated this feature as important or highly important.
Ayla S.
Manager

najmus s.
Relationship Executive
Bern M.
Owner
Reviewers appreciate Lillio's attendance tracking capabilities for ensuring accountability and safety. They find it helpful for marking attendance with timestamps, reducing paperwork, and keeping accurate records. Users report that the capability allows them to monitor their child's attendance history and receive alerts for check-ins and check-outs. They highlight the importance of this capability for maintaining discipline and ensuring their child's safety. Some users mention occasional difficulties in accessing the capability, but overall, they find it reliable and efficient. Of the 58 Lillio users who gave detailed accounts of their use of Attendance Tracking, 79% rated this feature as important or highly important.
All Lillio features
Features rating:
Lillio alternatives
Lillio pricing
Pricing plans
Pricing details:
User opinions about Lillio price and value
Value for money rating:
To see what individual users think of Lillio's price and value, check out the review snippets below.
Elizabeth E.
VP Chief Publishing Officer
Thomas S.
Teacher
Lillio integrations (1)
Integrations rated by users
We looked at 3,623 user reviews to identify which products are mentioned as Lillio integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
Lillio customer support
What do users say about Lillio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lillio customer support.
Widespread user sentiment highlights Lillio's customer support as responsive, helpful, and quick to resolve issues.
A significant portion of users appreciate the knowledgeable, friendly staff and the ease of contacting support when needed.
Frequently reported by users, support was instrumental during onboarding and setup, ensuring a smooth transition.
A minority of users experienced slow response times or unresolved billing and refund issues with customer support.
Support options
Training options
To see what individual users say about Lillio's customer support, check out the review snippets below.
“I love that I can very detailed report about my cash flow very easily and the way the graphical representation is presented is very nice.”
Elizabeth E.
VP Chief Publishing Officer
“Overall, I was with Lillio for several years however my business didn’t feel valued therefore I was okay with taking my business to another portal.”
Samia R.
Director
“just customer support is a bit slow to help”
Leonardo A.
bdm
“It's pricey and the invoicing system seems a bit dated, like it's the predecessor hiMama”
Sunaina B.
director of operations
Lillio FAQs
Lillio has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Lillio used for?
Lillio is cloud-based solution designed for childcare centers that helps create early learning programs and document and share children's activities, including funny moments to developmental achievements. It helps involve parents and improve learning outcomes for children. The app was designed based on extensive consultations with early childhood educators, supervisors and directors of child care and early learning programs. For documentation, the app helps with recording meals, naps, behavior, and activities with the ability to add photos and videos. For parent engagement, the app allows for real-time parent communications, digital daily reports and instant messaging. For reporting, the app provides attendance reports, child portfolios, and development assessments for children's developmental progress.
Q. Does Lillio support mobile devices?
Lillio supports the following devices:
iPhone, iPad, Android
Q. What level of support does Lillio offer?
Lillio offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum










