I have used many different kinds of software in my life and I have never experienced one that has been as useful and easy to use as Dayschool. From the data conversion to customizable user fields, this software has many features more expensive systems lack. But the best part of the package is the team behind it-- responsive, caring, thoughtful, and imaginative people who care about the clients first. I have made suggestions over the years that have been implemented which feels great to know I am part of the evolution of this software. I wish there were more stars to give for customer service.
Pros
Ease of use, logical layout, the ability of multiple people to work on it at the same time, the reports are extremely customizable and fast. I love being able to configure the donor names and I especially love being able to add fields that are relevant to my organization.
Cons
I wish they had an event tracking module. It could be just like the volunteer module except to capture event attendance. It would be good to have something better to capture notes than just one field on the development tab.
Deanna,
You have been a great client and we have really appreciated your suggestions over the years as we continually strive to make sure our schools have what they need at their fingertips!
That Event Module is on our list, and you will see some of the other enhancements we've discussed when our new Version 9.0 comes out later this year!
Rating breakdown
Likelihood to recommend: 10/10
From day one, Snowman Software has been so easy to work with. The customer service is top notch. Calls back are always within 15 minutes of your email or call. The hands-on conferences are very well done...and are helpful to both new clients as well as ones like me who have had the software for a number of years. I love how they are always looking to update the software from suggestions from their customers. I would highly recommend it to anyone!
Pros
Ease of use...great customer service!
Cons
None that I can think of...and I've been using the software for a number of years.
Debbie,
It's been great working with you over the years - your suggestions have helped us to add the functionality that our schools want and need. We appreciate you taking the time to let others know about our software!
Rating breakdown
Likelihood to recommend: 10/10
DaySchool gives the user an opportunity to customize reports based on their own needs. I am fascinated by the ease with which one can communicate using the software. The ability to personalize emails, letters and other correspondences makes communication very effective.
Pros
I like the well organized process work flow and the online support that is readily available offering immediate response during the normal business hours
Cons
The cost of acquisition may prove a hurdle to any struggling medium sized institution that may want to use this software. This software may fail at times leading to data lag.
Rating breakdown
Likelihood to recommend: 8/10
Pros
It's easy to use and the customer support are amazing
Cons
There's nothing really that I don't like
Rating breakdown
Likelihood to recommend: 10/10
I use Dayschool and the Admission and Development modules all day. I find the updates and training opportunties (webinars, etc) very useful and timely.
Pros
Customer Service is top-notch. The response time and solutions provide more than what I originally sought.
Cons
Sometimes I encounter limitations between enrollment data and admission data. In some reports, I can track and filter by date, and others I cannot....but wish I could.
Erin,
Thanks for taking the time to let others know about our software - we love working with Oak Meadow and your team.
Contact us when you have time so that we can discuss the limitations you mention - there may be a way to pull exactly what you need! And if not, we'd love to get the specifics to put on our ToDoList.
Rating breakdown
Likelihood to recommend: 10/10
Contact Snowman Software for pricing details.
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