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eGain AI Agent
Generative AI-based virtual assistant software
Table of Contents
eGain AI Agent - 2026 Pricing, Features, Reviews & Alternatives
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eGain AI Agent overview
What is eGain AI Agent?
eGain AI Agent is a next-gen virtual assistant powered by trusted generative AI, designed to handle customer queries across digital and voice channels with human-like intelligence. Built on the eGain Knowledge Hub, it delivers fast, safe, and fully compliant AI guidance that adapts to context and business rules, helping brands scale service while improving CX.
Key features:
- Generative AI fused with enterprise-grade knowledge and guardrails
- Self-learning models continuously improve over time
- Fully integrated with contact center and CRM systems
- Delivers intelligent, contextual answers via chat, voice, and messaging apps
- Human fallback and escalation paths when needed
- Low-code tools to design, deploy, and refine bot workflows
Best for:
- Enterprises seeking to reduce call volumes, improve self-service, and increase automation ROI
- Customer service, digital transformation, and contact center leaders
Key benefits of using eGain AI Agent
Starting price
per month
Alternatives
with better value for money
eGain AI Agent’s user interface
eGain AI Agent reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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eGain AI Agent's features
eGain AI Agent alternatives
eGain AI Agent
Starting from
50
Per month
Chatsi
Starting from
No pricing info
VIVI
Starting from
0.05
Per month
VideoExpress
Starting from
49
One-time payment
eGain AI Agent pricing
Value for money rating:
Starting from
50
Per month
Flat Rate
User opinions about eGain AI Agent price and value
Value for money rating:
eGain AI Agent integrations (4)
Top integrations
eGain AI Agent support options
Typical customers
Platforms supported
Support options
Training options
eGain AI Agent FAQs
eGain AI Agent has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of eGain AI Agent?
eGain AI Agent has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does eGain AI Agent support?
eGain AI Agent supports the following languages:
English, French, German, Polish, Portuguese, Spanish, Danish, Dutch, Italian, Swedish
Q. Does eGain AI Agent support mobile devices?
eGain AI Agent supports the following devices:
Android, iPad, iPhone
Q. Does eGain AI Agent offer an API?
Yes, eGain AI Agent has an API available for use.
Q. What other apps does eGain AI Agent integrate with?
eGain AI Agent integrates with the following applications:
SAP Customer Experience, Five9, ServiceNow, Salesforce Platform
Q. What level of support does eGain AI Agent offer?
eGain AI Agent offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support, 24/7 (Live rep)