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Inagent Logo

Conversational AI platform

Table of Contents

Inagent - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

Inagent overview

What is Inagent?

Inagent is an autonomous AI agent solution that activates in minutes to resolve complex customer queries across voice and text channels in any language and accent. The AI agents interpret messages, make decisions, and execute actions connected to the company's systems, simplifying processes and optimizing resources.

These specialized AI agents are trained in specific operational areas, learning autonomously and continuously updating their knowledge base to expand their resolution capacity. Inagent seamlessly integrates with the company's CRM, ERP, and other business software through its API-friendly design, as well as with Inconcert's Inconnect and Infunnel solutions. The real-time Agent Quality Management panel allows supervisors to monitor conversations, activate alerts, and provide guidance to the virtual agents without interrupting the customer interaction.

The Signals system analyzes the most common topics, customer emotions, and resolution rates, transforming this data into valuable business insights. Inagent offers a range of automation options, from traditional bots to fully autonomous AI agents, ensuring the right fit for the company's specific needs. With enterprise-level security certifications and continuous support services, Inagent is designed to boost the efficiency and productivity of the customer experience.

Key benefits of using Inagent

  • Autonomous AI agents that resolve complex queries by voice and text in any language and accent
  • Activate in minutes with no coding required and minimal training
  • Continuously learn and improve from conversations to optimize CX
  • Integrate across channels like WhatsApp, email, and social media
  • Connect to your existing systems like CRM and ERP through APIs
  • Monitor conversations in real-time and guide agents without interrupting customers
  • Gain insights from interaction analytics to understand customers and improve operations
  • Starting price


    Alternatives

    with better value for money

    Inagent’s user interface

    Ease of use rating:

    Inagent reviews

    Overall rating

    4.8

    /5

    4

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    1

    0

    0

    0

    Inagent's key features

    Most critical features, based on insights from Inagent users:

    Reporting/Analytics
    AI/Machine learning
    Intent recognition
    Multi-Channel communication
    Live chat
    Speech recognition

    All Inagent features

    Features rating:

    Real-Time notifications
    Autoresponders
    Customizable branding
    Chatbot
    Proactive chat
    Pre-Configured bot
    Lead capture
    Machine learning
    Multi-Language
    Natural language processing
    Natural language search
    Performance metrics
    Process/Workflow automation
    Real-time consumer-facing chat
    Real-Time data
    Third-Party integrations
    Virtual personal assistant (vpa)
    Language detection
    For sales/marketing
    For sales teams/organizations
    For ecommerce
    Customer Service Analytics
    Customer experience management
    CRM
    Collaboration tools
    Chat/Messaging
    Canned responses
    Automated responses
    API
    AI copilot
    Activity dashboard

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    Customer Support

    Inagent support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base

    Training options

    Documentation

    Inagent FAQs

    Q. Who are the typical users of Inagent?

    Inagent has the following typical customers:
    Small Business

    These products have better value for money


    Q. What languages does Inagent support?

    Inagent supports the following languages:
    English


    Q. Does Inagent offer an API?

    Yes, Inagent has an API available for use.


    Q. What level of support does Inagent offer?

    Inagent offers the following support options:
    Email/Help Desk, Knowledge Base

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