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Inagent Logo

Cloud-based autonomous AI agent platform for CX teams

Table of Contents

Inagent - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Inagent overview

What is Inagent?

Inagent is a cloud-based autonomous AI agent platform, hosted on AWS, that manages end-to-end customer service and sales workflows for businesses seeking to automate customer interactions at scale. The platform handles inbound and outbound communication across multiple channels, resolving queries, qualifying leads, and escalating complex cases to human agents when required. Inagent supports deployment for teams across industries including retail, financial services, and telecommunications.

Inagent provides a configurable agent framework that allows organizations to define conversation flows, set escalation thresholds, and integrate with existing CRM and helpdesk systems via API. The platform includes analytics dashboards that surface interaction volumes, resolution rates, and agent performance metrics, giving operations teams the data needed to optimize workflows and measure ROI. Role-based access controls allow administrators to manage team permissions and audit agent activity across the organization.

Starting price


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Inagent’s user interface

Ease of use rating:

Inagent reviews

Overall rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Inagent's key features

Most critical features, based on insights from Inagent users:

Activity dashboard
AI copilot
AI/Machine learning
API
Automated responses
Autoresponders
Canned responses
Chatbot
Chat/Messaging
Collaboration tools

All Inagent features

Features rating:

Activity dashboard
AI copilot
AI/Machine learning
API
Automated responses
Autoresponders
Canned responses
Chatbot
Chat/Messaging
Collaboration tools
CRM
Customer experience management
Customer Service Analytics
Customizable branding
For ecommerce
For sales/marketing
For sales teams/organizations
Language detection
Lead capture
Live chat
Machine learning
Multi-Channel distribution
Multi-Language
Natural language processing
Performance metrics
Pre-Configured bot
Proactive chat
Real-time consumer-facing chat
Real-Time data
Real-Time notifications
Reporting/Analytics
Survey builder
Third-Party integrations
Virtual personal assistant (vpa)
Workflow automation

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Inagent integrations (0)

Integrations rated by users

We looked at 4 user reviews to identify which products are mentioned as Inagent integrations and how users feel about them.

Integration rating: 5.0 (1)

Inagent support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
Webinars
Live Online
In Person

Inagent FAQs

Q. Who are the typical users of Inagent?

Inagent has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Inagent offer?

Inagent offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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