Navu - 2026 Pricing, Features, Reviews & Alternatives

Navu is a cloud-based AI chat sidebar that installs on B2B websites via a JavaScript embed code, requiring no website rebuild, CMS migration, or redesign. It indexes content from website pages, PDFs, knowledge bases, videos, and Zendesk Help Center, then uses Retrieval-Augmented Generation (RAG) with weighted content prioritization to generate answers scoped strictly to that indexed content. Google Gemini serves as the primary AI model provider, with OpenAI supported as an additional option. Responses are personalized based on individual visitor browsing behavior, and the system automatically suggests question prompts or allows manual definition. A custom orchestration engine handles answer assembly and content selection. The sidebar appearance is fully customizable via CSS controls and a responsive layout, and a live chat tab connects visitors to human representatives within the same interface.

Navu targets B2B marketing teams and corporate website operators across industries including B2B technology, construction technology, agricultural technology, and brand and marketing agencies. It is compatible with major CMS platforms including WordPress, Webflow, Wix, HubSpot CMS, Squarespace, Ghost, and TYPO3. The Skills system enables configuration of AI-powered agentic workflows such as appointment scheduling and contact routing. CRM integrations with HubSpot, Salesforce, and Marketo sync visitor journey data and conversation metrics directly to existing marketing stacks. Slack and Microsoft Teams notifications surface visitor activity and live chat events in real time. A Shopify integration supports real-time product catalog queries. Bot detection, affiliate IP filtering, visitor segmentation, ICP tracking, and weekly performance email reports round out the analytics and data quality capabilities. Pricing is structured as a flat monthly rate based on traffic volume and indexed content, with no usage-spike cutoffs.