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Smartflex Logo

Utility Billing

Table of Contents

Smartflex - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Smartflex overview

What is Smartflex?

Open Smartflex supports utility customer operations to meet emerging business requirements and challenging customer expectations. This software empowers utilities in their digital transformation processes and offer them the best customer experience for their end customers.

Starting price


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Smartflex reviews

Overall rating

4.7

/5

9

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

6

3

0

0

0

Smartflex's key features

Most critical features, based on insights from Smartflex users:

Billing & invoicing
Budgeting/Forecasting
Customer management
Customizable reports
Customizable templates
Employee management
Employee scheduling
For electricity
For natural gas
For trash

All Smartflex features

Features rating:

Billing & invoicing
Budgeting/Forecasting
Customer management
Customizable reports
Customizable templates
Employee management
Employee scheduling
For electricity
For natural gas
For trash
For water
Labor forecasting
Meter data management
Metered billing
Mobile access
Online payments
Payment collection
Payment reminders
Performance metrics
Rate management
Real-Time reporting
Recruitment management
Reporting/Analytics
Self service portal
Skills tracking
Third-Party integrations
Time & attendance
Transaction history
User management
Variable workforce
Workflow management
Work order management

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Smartflex pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Smartflex price and value

Value for money rating:

Smartflex integrations (5)

Integrations rated by users

We looked at 9 user reviews to identify which products are mentioned as Smartflex integrations and how users feel about them.

Integration rating: 4.9 (7)

Secondary offsite backup location for disaster recovery options.

DE

Daniel E.

Sr Systems Administrator

Integration rating: 5.0 (3)

Integration rating: 5.0 (2)

Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows

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Kartikeya G.

Property Manager

Integration rating: 5.0 (2)

My VPN system is based on ASA and AnyConnect and it is an entry point in my company network so MFA is mandatory to be compliant with NIS2.

GO

Gabriel O.

IT Engineer

Integration rating: 5.0 (2)

Per il salvataggio dei pdf in formati particolari che a volte sono richiesti da terzi.

Para crear PDF de manera segura y rápida

Verified reviewer profile picture

Michele G.

Sacerdote

1/2

Smartflex support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Webinars
Videos

Smartflex FAQs

Q. Who are the typical users of Smartflex?

Smartflex has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does Smartflex support mobile devices?

Smartflex supports the following devices:
Android, iPhone, iPad


Q. What level of support does Smartflex offer?

Smartflex offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support

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