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Conversational AI Platform Software with Customer Service Analytics (2026) - Page 5

Last updated: April 2026

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131 software options

VoiceOwl logo
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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Raffle Chat logo
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Conversational AI self-service tool for customer support.

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Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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AskHandle logo
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Personalized AI Support made simple

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AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

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NLX logo
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Next-gen multimodal conversational AI

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NLX offers brands the ability to create, manage, and analyze best-in-class multimodal, personalized self-service experiences.

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Channel.io logo
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Start the conversation and be customer driven.

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The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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Mercury.ai logo
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Chatbots: GenAI fluency with strict enterprise control

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Mercury.ai is a enterprise Conversational AI platform engineered for reliability. We orchestrate Generative AI within deterministic workflows to eliminate hallucinations. Fully GDPR-compliant, hosted in Germany, and model-agnostic. Automate complex dialogues without losing data sovereignty.

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EBI.AI logo
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Unlock the Power of AI with EBI Assistant

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EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.

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DigyBot logo
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The power of conversational AI on all your social media

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Automate your sales channels with highly effective, intuitive, persuasive and friendly conversations.

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Thingy logo
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Multimodal AI conversation engine (MAICE)

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Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

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Digital Connect logo
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Cloud-based customer engagement platform

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Digital Connect is a cloud-based customer engagement platform that allows businesses to connect with their customers on various communication channels, such as WhatsApp and Facebook Messenger.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Salesgroup AI logo
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Cloud-based and AI-enabled sales assistant

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Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

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CSR Agent logo
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Automated customer service solution

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CloudApper AI CSR Agent delivers instant, 24/7 customer support by answering questions, managing renewals, collecting details, and sending real-time updates. It reduces ticket volume, speeds up resolution, and helps SMEs support more customers.

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ChatGenius logo
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AI-powered Meta Messenger automation platform

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ChatGenius is an AI-powered Meta Messenger bot that automates conversations across Facebook and Instagram. The platform features GPT-5 technology, sentiment analysis, and supports thirteen languages with automatic detection, while offering integrated booking capabilities and team collaboration tools for managing customer interactions.

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Sadie logo
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Elevate guest experience and grow revenue with every call.

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Sadie is an AI host designed specifically for hospitality businesses that answers calls and manages reservations around the clock. The system integrates with existing reservation platforms and can be deployed within twenty-four hours without requiring technical expertise. Sadie handles multiple conversations simultaneously, allowing staff to focus on in-person guest service while the AI manages phone inquiries.

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Blip logo
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Smart chat platform for digital channels

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Blip es una plataforma de IA conversacional que automatiza conversaciones personalizadas en WhatsApp, Instagram, Messenger y webchat. Diseña flujos con IA, integra CRM/ERP vía APIs, mide resultados en tiempo real y escala a agentes humanos con contexto para impulsar ventas y soporte.

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Trikon Agentic CX logo
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AI-Driven Workflows for Business via Whatsapp

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Conversational AI platform that helps businesses manage support tickets, customer conversations, marketing campaigns, and more.

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Aisa-X logo
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AI voice & chat automation for support and sales

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AiSA-X is a conversational AI automation platform that provides voice and chat agents for customer support, sales automation, and lead generation. The platform handles inbound and outbound calls, automates customer conversations, and integrates with CRMs and digital channels including websites, WhatsApp, and email. It offers natural language understanding, lead qualification, appointment booking, and real-time analytics across multiple industries.

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SuperBot logo
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AI chatbot for eCommerce customer support

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SuperBot is an AI chatbot platform designed for e-commerce stores that combines automated responses with live chat capabilities. The software supports over twenty languages and can be trained on store-specific data including products, policies, and FAQs without requiring coding knowledge. It features live chat handoff functionality, customizable branding options, and analytics tracking for customer interactions and resolution rates.

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Tunvo logo
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AI phone agent for restaurant order taking

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Tunvo AI is a voice-based artificial intelligence platform designed for restaurant call management and order processing. The solution handles incoming calls, takes delivery and pickup orders, manages reservations, and processes customer inquiries in multiple languages including English and Mandarin. It integrates with point-of-sale systems to route orders directly to kitchen printers and supports real-time menu synchronization for sold-out items and daily specials.

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Rhythmiq logo
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No-code customer support platform

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RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

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OptimusCall logo
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AI voice agent and virtual receptionist platform

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OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

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Periscope logo
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Conversational AI platform

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Periscope: AI that speaks YOUR brand.
Periscope revolutionises customer engagement with multilingual, voice-enabled AI. It also integrates seamlessly with platforms like websites and ERPs, handling inquiries, workflows, and recommendations across industries like manufacturing, ecommerce, travel etc.

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Digital Connect logo
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Cloud-based customer engagement platform

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Digital Connect is a cloud-based customer engagement platform that allows businesses to connect with their customers on various communication channels, such as WhatsApp and Facebook Messenger.

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