App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ChatGenius
Comment-to-DM and AI replies for Instagram and Facebook
Table of Contents
ChatGenius - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
ChatGenius overview
What is ChatGenius?
ChatGenius is Instagram and Facebook DM automation, built on Meta's official Graph APIs. It covers comment-to-DM, AI replies, visual flows, and in-chat booking, with a REST API, webhooks, and an MCP server for teams that want to wire it into their own stack.
Comment-to-DM
Keyword triggers on posts and reels send a private reply DM (link, offer, or lead magnet) plus an optional public comment reply. Rewind scans a post's existing comments and DMs matching commenters from before the trigger existed, inside Meta's 7-day private-reply window, with dedup so nobody gets a second DM. Link clicks are tracked per contact.
AI replies
Answers from your own FAQs and uploaded documents. Runs fully automatic or in Copilot mode, where it drafts and a person approves. A knowledge gap report logs the questions it could not answer. On Professional and up, it reads images and transcribes voice messages.
Flows
Visual builder for keyword, comment, and story-reply automations, with message, delay, booking, AI handoff, and HTTP request steps.
Booking
The AI books appointments into Google Calendar (with Meet links) or GoHighLevel inside the conversation, with two-way sync.
Inbox and content
Shared inbox for Instagram and Messenger with team seats. Content Studio schedules and publishes posts, reels, stories, and carousels to Instagram, Facebook, and TikTok.
Developer access
REST API with read-only or full-access keys, outbound webhooks signed with HMAC-SHA256, and an MCP server so AI assistants can read and act on the account.
Security
Meta Verified Tech Provider, connected through Meta OAuth, so no passwords are shared and nothing is scraped. Access tokens are encrypted at rest with AES-256. Two-factor authentication with backup codes and trusted devices. Every record is scoped to the client account.
Plans
Free plan, then Creator $29/month, Professional $99/month, Business $297/month. Creator includes a 7-day free trial. Interface in English, French, Portuguese, and Spanish.
Do you work for ChatGenius? Manage this product listing
ChatGenius’s user interface
ChatGenius reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0/10
5
4
3
2
1
0
0
0
0
0
ChatGenius's key features
Most critical features, based on insights from ChatGenius users:
All ChatGenius features
ChatGenius alternatives
ChatGenius
Starting from
29
Per month
Pollo AI
Starting from
15
Per month
Compass
Starting from
5000
Per month
AlpacaRelay
Starting from
19
Per month
ChatGenius pricing
Pricing plans
Pricing details:
User opinions about ChatGenius price and value
Value for money rating:
ChatGenius integrations (7)
Top integrations
ChatGenius support options
Typical customers
Platforms supported
Support options
Training options
ChatGenius FAQs
Q. What level of support does ChatGenius offer?
ChatGenius offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base