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Conversational AI Platform Software with Customer Service Analytics (2026) - Page 6

Last updated: April 2026

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131 software options

24x7 Customer logo

Cloud-based customer engagement platform.

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24x7 Customer is a a Cloud-based and AI-native customer engagement platform that helps industries such Tele-health clinics and educational services automate customer interactions. 24x7 Customer transparently engages customers over your website, SMS and Facebook Messenger.

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Zingly logo

AI-based customer experience platform

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Zingly.ai is an AI and digital-first CX platform for front-office teams, unifying interactions across voice, chat, email, and video into persistent digital spaces.

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pepelwerk logo

Helping people evolve with work.

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pepelwerk’s AI agent automates candidate interactions, personalizing hiring, career guidance and workforce engagement. 

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Salesgroup AI logo

Cloud-based and AI-enabled sales assistant

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Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

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NLX logo

Next-gen multimodal conversational AI

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NLX offers brands the ability to create, manage, and analyze best-in-class multimodal, personalized self-service experiences.

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