getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Zingly Logo

AI-based customer experience platform

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Zingly - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Zingly overview

What is Zingly?

Zingly.ai is an AI and digital-first customer experience platform designed for front-office teams across industries such as banking, financial services, healthcare, and retail. It includes Agentic AI, enabling businesses to deliver hyper-personalized customer engagement. Zingly enables organizations to unify customer interactions from voice, chat, email, and video into digital spaces called Zingly Rooms.

Zingly Rooms transform fragmented customer journeys into centralized, digital hubs where interaction history, documents, media, and updates are accessible to both customers and agents. Zingly's Agentic AI Buddy provides autonomous transactional support, handling customer inquiries without human intervention. For agents, Agent Copilot delivers real-time assistance, suggesting next best actions, generating interaction summaries, and ensuring responses align with compliance and brand guidelines.

By focusing on metrics like deposit growth, wallet share expansion, and customer lifetime value, Zingly helps businesses gain measurable results. The platform also supports proactive outbound campaigns, enabling organizations to reactivate dormant customers and drive upsell or cross-sell opportunities.

Starting price

50000

Alternatives

with better value for money

Zingly’s user interface

Ease of use rating:

Zingly's key features

Most critical features, based on insights from Zingly users:

Activity dashboard
Chat/Messaging
Interaction tracking
Multi-Channel communication

All Zingly features

Activity dashboard
Chat/Messaging
Interaction tracking
Multi-Channel communication

Zingly alternatives

Zingly logo

Starting from

50000

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo
visit website

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
WhatsApp logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Telegram logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Zingly pricing

Value for money rating:

Starting from

50000

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zingly price and value

Value for money rating:

Zingly integrations (4)

Zingly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Zingly FAQs

Q. Who are the typical users of Zingly?

Zingly has the following typical customers:
Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Zingly offer?

Zingly offers the following support options:
Email/Help Desk, Knowledge Base

Related categories