getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Conversational AI Platform Software with Monitoring - Page 5

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

199 software options

Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Target First logo

One complete customer relationship solution

learn more
Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

Read more about Target First

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
Wachatbot logo

Customer relationship software that uses WhatsApp.

learn more
Wachatbot is software for creating and sending marketing campaigns via WhatsApp. It enables users to send unlimited messages, set up automatic responses, and provide a support bot for users to select different questions. It records data to create result statistics.

Read more about Wachatbot

Users also considered
InMoment logo

Customer and employee experience management software

learn more
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

Read more about InMoment

Users also considered
Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

learn more
Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

Read more about Botsplash

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Cohere logo

Automation for fast-growing customer service teams

learn more
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.

Read more about Cohere

Users also considered
Velaro logo

Driving business success through every conversation.

learn more
Turn more conversations into results with AI that adapts as customers share their needs. Velaro guides them through complex requests, draws the right details from your systems, and keeps the interaction on track, so they get clear answers without starting over.

Read more about Velaro

Users also considered
Haptik logo

Conversational AI tool with natural language processing

learn more
Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Read more about Haptik

Users also considered
BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

learn more
Broadvoice b-Hive is everything you need and anywhere you want to go!

Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.

Read more about BroadVoice Cloud PBX

Users also considered
Revenue.io logo

Sales engagement and call tracking platform

learn more
Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

Read more about Revenue.io

Users also considered
Kore logo

Software for creating AI-enabled conversational assistants

learn more
Kore.ai is a cloud-based and on-premise conversational AI platform designed to help businesses of all sizes streamline developer collaboration, bot lifecycle management, API integration, intent recognition, natural language processes (NLP), and other operations.

Read more about Kore

Users also considered
Drift logo

Live chat & in-app messaging for sales & marketing

learn more
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Read more about Drift

Users also considered
Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

learn more
LivePerson’s proprietary Conversational AI suite enables brands to detect consumer intents in real time, build chatbots to fulfill those intents at scale alongside human experts, and deploy these AI-powered engagements across the most popular messaging channels.

Read more about Conversational Cloud

Users also considered
Atom logo

Artificial Intelligence (AI)-based conversational platform

learn more
Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

Read more about Atom

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Qlik Sense logo

End-to-end data analytics platform

learn more
Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. It supports a full range of users and use-cases across the life-cycle from data to insight.

Read more about Qlik Sense

Users also considered
Chatfuel logo

Build your bot now, no coding required.

learn more
Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

Read more about Chatfuel

Users also considered
Locobuzz logo

Digital customer experience management

learn more
Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Read more about Locobuzz

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

Read more about Pipedrive

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered