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Top Rated Conversational AI Platform Software with Real time monitoring - Page 6

Last updated: May 2026

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197 software options

Engati logo

Digital Customer experience platform

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Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Zenvia Customer Cloud helps your company sell more and serve better by unifying channels, data, and journeys in a single solution.

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Consio logo
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AI phone, AI SMS & auto dialer for ecommerce

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Consio combines AI Voice, SMS, transcripts, and call routing to manage ecommerce conversations in one workspace.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Rezo logo
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Data-first Contact Center powered by Autonomous Agents

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Transform customer experience for enterprises with APIs and multiply agent productivity, and operationalize real-time intelligence.

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

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Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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All Onboard logo
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AI agent management and knowledge platform

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All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

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Rootle logo
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Voice AI platform for recruitment and support

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Rootle is a voice AI platform designed to automate phone-based interactions for customer support and recruitment operations. The platform features multilingual support with automatic language detection, real-time call transcription, and emotionally aware responses that adapt tone based on detected cues. It handles both inbound and outbound calls, manages candidate pre-screening and interview scheduling, and integrates with existing HRMS, ATS, and CRM systems for seamless data exchange.

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Sadie logo
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Elevate guest experience and grow revenue with every call.

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Sadie is an AI host designed specifically for hospitality businesses that answers calls and manages reservations around the clock. The system integrates with existing reservation platforms and can be deployed within twenty-four hours without requiring technical expertise. Sadie handles multiple conversations simultaneously, allowing staff to focus on in-person guest service while the AI manages phone inquiries.

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ConverSight logo
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Actionable insights. Instantly. Anywhere.

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ConverSight.ai’s AI assistant, ATHENA, connects distributed databases (ERPs and CRMs), delivering on-demand insights to direct your next move through 3 key functions:

1.) Real-Time Information Extraction
2.) Proactive Recommendations, and
3.) Automated Actions.

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novofon.ai logo
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AI-powered phone agent

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novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

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Channel.io logo
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Start the conversation and be customer driven.

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The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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MultipleChat logo
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AI-based chat interface for comparing model responses

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MultipleChat is an AI-based chat platform enabling users to interact with multiple AI models, including ChatGPT, Gemini, Claude, and Grok, from one interface. It offers collaborative features for AI models to work together in modes, such as debate, research, ensemble, and simulation. MultipleChat includes specialized studios for images, presentations, documents, and data, plus tools for comparing responses and identifying factual disagreements between AI models.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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ChatGenius logo
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AI-powered Meta Messenger automation platform

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ChatGenius is an AI-powered Meta Messenger bot that automates conversations across Facebook and Instagram. The platform features GPT-5 technology, sentiment analysis, and supports thirteen languages with automatic detection, while offering integrated booking capabilities and team collaboration tools for managing customer interactions.

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VoiceOwl logo
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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI is your 24/7 AI powered shopping assistant for your Shopify E-commerce store- ready to help visitors and customers find the right products, engage them when you are not available, and handle all areas of support from tracking to returns. It works even while you are asleep !

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Voice AI logo
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AI voice platform for frontline workforce hiring

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Hunar.ai is a voice AI platform designed for frontline workforce management, supporting hiring, onboarding, and retention processes. The software features a hybrid voice AI engine with four layers including real-time signal processing, conversational control, context-aware reasoning, and evaluation capabilities. It supports over twenty languages and regional accents, handles background noise and overlapping speech, and integrates with CRM, telephony, WhatsApp, and applicant tracking systems.

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EBI.AI logo
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Unlock the Power of AI with EBI Assistant

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EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.

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Maya logo
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AI answers for enterprise data questions

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Maya is a generative AI platform that offers actionable insights from internal and new data in real time. It tailors information to users' roles, analyzing behaviors for personalized content.

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Kanbu logo
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Personalized AI assistant to manage customer queries

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Kanbu is a personalized AI assistant that provides accurate and immediate responses. It personalizes communication and optimizes business processes with generative AI. Kanbu can be customized in terms of style and visuals, and it can process data from documents, websites, and well-known integrations, reflecting them on multiple websites and adapting to different languages.

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