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Conversational AI Platform Software with Real-Time Monitoring (2026) - Page 7

Last updated: April 2026

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179 software options

Concerto logo
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Streamline front desk operations & improve CE

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Concerto AI’s AI-driven smart assistant helps small businesses streamline their front desk operations, providing a seamless customer experience across various text and voice channels.

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Digital Connect logo
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Cloud-based customer engagement platform

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Digital Connect is a cloud-based customer engagement platform that allows businesses to connect with their customers on various communication channels, such as WhatsApp and Facebook Messenger.

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Telecmi logo
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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Abstrakt logo
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Cloud-based real-time call guidance software

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Abstrakt is real-time call guidance software that aims to empower agents, ensure compliance, and streamline coaching. It provides playbooks, recommended responses, and eliminates the need for whispers or barging. Abstrakt identifies quality assurance issues in real-time during calls through automated QA scoring.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Circuitry.ai logo
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Empowered by Decision Intelligence

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Powered by cutting-edge Gen AI, Circuitry.ai's Product AIdvisor integrates conversational AI with your company's knowledge to simplify the buying journey, boost sales efficiency, and

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EBI.AI logo
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Unlock the Power of AI with EBI Assistant

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EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.

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HappyLoop logo
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Cloud-based and AI-enabled data analysis solution

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Enables users to interact with data naturally through conversational AI, delivering instant insights and actions directly within SaaS platforms.

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24x7 Customer logo
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Cloud-based customer engagement platform.

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24x7 Customer is a a Cloud-based and AI-native customer engagement platform that helps industries such Tele-health clinics and educational services automate customer interactions. 24x7 Customer transparently engages customers over your website, SMS and Facebook Messenger.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Kanbu logo
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Personalized AI assistant to manage customer queries

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Kanbu is a personalized AI assistant that provides accurate and immediate responses. It personalizes communication and optimizes business processes with generative AI. Kanbu can be customized in terms of style and visuals, and it can process data from documents, websites, and well-known integrations, reflecting them on multiple websites and adapting to different languages.

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pepelwerk logo
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Helping people evolve with work.

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pepelwerk’s AI agent automates candidate interactions, personalizing hiring, career guidance and workforce engagement. 

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Agenton logo
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Answers every dealership call with AI precision

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Agenton is a conversational AI platform for automotive and service businesses. It answers every inbound call, books appointments in real time, and integrates with DMS/CRM systems—reducing missed calls and lost revenue.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Angel X logo
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AI-enabled customer experience platform for businesses

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Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.

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ChatGenius logo
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AI-powered Meta Messenger automation platform

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ChatGenius is an AI-powered Meta Messenger bot that automates conversations across Facebook and Instagram. The platform features GPT-5 technology, sentiment analysis, and supports thirteen languages with automatic detection, while offering integrated booking capabilities and team collaboration tools for managing customer interactions.

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Sadie logo
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Elevate guest experience and grow revenue with every call.

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Sadie is an AI host designed specifically for hospitality businesses that answers calls and manages reservations around the clock. The system integrates with existing reservation platforms and can be deployed within twenty-four hours without requiring technical expertise. Sadie handles multiple conversations simultaneously, allowing staff to focus on in-person guest service while the AI manages phone inquiries.

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Ringzy logo
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AI-based call answering service for small businesses

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Ringzy is an AI-based answering service that helps businesses handle business calls using natural AI voices. The system offers intelligent call routing, personalized greetings, and provides businesses with transcripts and analytics from each conversation. Small businesses can use Ringzy to capture leads, book appointments, and maintain professional communication without missing customer calls.

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Blip logo
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Smart chat platform for digital channels

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Blip es una plataforma de IA conversacional que automatiza conversaciones personalizadas en WhatsApp, Instagram, Messenger y webchat. Diseña flujos con IA, integra CRM/ERP vía APIs, mide resultados en tiempo real y escala a agentes humanos con contexto para impulsar ventas y soporte.

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Reptwin logo
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AI virtual pharmaceutical brand representative

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AI-powered virtual pharma marketing enabling continuous engagement

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novofon logo
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AI-powered phone agent

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novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

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Trikon Agentic CX logo
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AI-Driven Workflows for Business via Whatsapp

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Conversational AI platform that helps businesses manage support tickets, customer conversations, marketing campaigns, and more.

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Aisa-X logo
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AI voice & chat automation for support and sales

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AiSA-X is a conversational AI automation platform that provides voice and chat agents for customer support, sales automation, and lead generation. The platform handles inbound and outbound calls, automates customer conversations, and integrates with CRMs and digital channels including websites, WhatsApp, and email. It offers natural language understanding, lead qualification, appointment booking, and real-time analytics across multiple industries.

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SuperBot logo
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AI chatbot for eCommerce customer support

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SuperBot is an AI chatbot platform designed for e-commerce stores that combines automated responses with live chat capabilities. The software supports over twenty languages and can be trained on store-specific data including products, policies, and FAQs without requiring coding knowledge. It features live chat handoff functionality, customizable branding options, and analytics tracking for customer interactions and resolution rates.

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