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Top Rated Conversational AI Platform Software with Sentiment analysis - Page 6

Last updated: May 2026

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190 software options

Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Appen logo

Artificial intelligence (AI) & machine learning (ML) tool

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Appen is the global leader in AI training data. We power AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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ExecVision logo

Conversation insights to drive rep performance improvements

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ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Just AI Conversational Platform logo
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From voice call agents and chatbots to virtual assistants

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An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

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Drips logo
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Conversational AI-powered Marketing Platform

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The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting and calling. Some features include SMS messages, geo/area code match records, and time zone overrides/routing.

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Verifast logo
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Multilingual AI chatbot designed for eCommerce brands

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Verifast AI is a conversational AI platform designed for ecommerce brands. It powers intelligent, two-way interactions across web and WhatsApp, delivering personalized product advice, automating support, and driving conversions at scale.

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HCL BigFix AEX logo
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AI-driven Employee eXperience accelerating productivity

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It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests.

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Rezo logo
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Data-first Contact Center powered by Autonomous Agents

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Transform customer experience for enterprises with APIs and multiply agent productivity, and operationalize real-time intelligence.

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KLoBot logo
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A Legal DIY Chatbot Builder Platform powered by GenAI!

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KLoBot is a DIY “no-code” Legal Chatbot Builder platform exclusively designed for law firms and general counsels to rapidly create chatbots.

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Synthflow AI Receptionist logo
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Conversational AI platform

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Synthflow AI Receptionist is a no-code voice AI solution that helps businesses automate customer interactions and streamline processes such as appointment scheduling, lead qualification, and customer support through natural, conversational voice technology.

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

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Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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iChatrobo logo
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Chatbot solution

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iChatrobo is a generative AI chatbot solution that provides human-like customer interactions across multiple platforms. The solution features empathetic responses aligned with user intent, personalized conversation handling, and multi-language support. It can be integrated with existing business systems including ERP and CRM while offering round-the-clock customer support capabilities and sentiment analysis functionality.

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Call automation bot logo
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Automate customer phone calls

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Call Automation Bot is a cloud-based conversational AI platform that provides features such as call center coordination, call forwarding, speech-to-text processing, intent recognition, and solution flows.

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Sadie logo
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Elevate guest experience and grow revenue with every call.

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Sadie is an AI host designed specifically for hospitality businesses that answers calls and manages reservations around the clock. The system integrates with existing reservation platforms and can be deployed within twenty-four hours without requiring technical expertise. Sadie handles multiple conversations simultaneously, allowing staff to focus on in-person guest service while the AI manages phone inquiries.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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ChatGenius logo
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AI-powered Meta Messenger automation platform

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ChatGenius is an AI-powered Meta Messenger bot that automates conversations across Facebook and Instagram. The platform features GPT-5 technology, sentiment analysis, and supports thirteen languages with automatic detection, while offering integrated booking capabilities and team collaboration tools for managing customer interactions.

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Jix logo
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Basics of AI - Conversational Learning with Chatbot Kim

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Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

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Thingy logo
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Multimodal AI conversation engine (MAICE)

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Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

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VoiceOwl logo
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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Fluffy Muffins logo
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Conversational AI platform offering AI agents and assistants

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Fluffy Muffins is an AI-enabled software suite offering AI agents and assistants for learning, productivity, and entertainment.

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