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Conversational AI Platform Software - Page 20
Last updated: June 2026
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516 software options
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Poli Digital is a customer service and sales platform centralizing communication across WhatsApp, Instagram, Facebook Messenger, and website chat. It lets multiple agents manage one WhatsApp number, includes chatbot automation, AI-powered conversation summaries, audio transcription, and scheduled messaging. Features include CRM with kanban view, mass messaging via WhatsApp API, and a calling system for lead management.
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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.
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Rodoud is an international platform offering advanced AI-powered chatbot solutions for businesses, particularly in the fields of eCommerce, customer service, and support. The platform enables businesses to automate interactions on social media platforms such as Facebook, Instagram, WhatsApp, and personal website, providing full-time assistance to customers.
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Sift is an AI-powered lead qualification platform designed for UK estate agents. The software features automated property enquiry qualification, budget and mortgage status assessment, smart viewing scheduling, and property matching based on buyer preferences. Sift includes a web chat widget that can be embedded on agency websites, GDPR-compliant data handling, and integration capabilities with third-party applications.
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AI-powered virtual pharma marketing enabling continuous engagement
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Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.
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AthenaChat AI is an advanced omnichannel messaging platform built to streamline customer interactions through AI-powered automation. Designed for businesses of all sizes, Athena unifies all major messengers—including WhatsApp, Instagram, Telegram, Facebook Messenger, and web chat—into one centralized inbox. At its core, Athena leverages GPT-4-level AI agents that can be trained using unique documents, website content, and spreadsheets to deliver real-time, personalized responses at scale.
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Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need.
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DialogueDB is a managed database platform designed to provide long-term conversation memory for AI agents and applications. The platform stores messages with automatic vectorization, enables semantic search capabilities, and maintains session state across interactions. DialogueDB offers user data isolation, conversation threading, encrypted storage, and compatibility with multiple AI frameworks including OpenAI, Anthropic, Gemini, and LangChain through a REST API or TypeScript SDK.
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Help Genie is a fully branded AI voice and chat support platform for small and medium businesses. Every Genie is trained on your documentation, speaks in your brand voice, and handles calls and chats 24/7, no technical setup required.
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Torki AI is a conversational AI platform with a built-in assistant for chat, plus image generation and editing, deep research, and AI agents — all in one app. Start free; paid plans from $6/month.
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HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.
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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.
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Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.
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Customer2AI is an AI-powered customer service platform that provides automated support through customizable AI agents. The software handles customer interactions including calls, chats, and subscription management with features such as call transcripts, user management, and cost tracking. The platform offers voice customization options, CRM integration, and appointment booking capabilities accessible through a centralized dashboard.
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Jason by AGIS is an AI chatbot designed for small business websites that provides round-the-clock customer support without requiring coding knowledge. The solution allows businesses to train the chatbot on their site content and business information while customizing its tone, appearance, and responses to align with their brand. Jason by AGIS operates continuously to answer visitor questions in real time and capture customer inquiries.
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Agenton is a conversational AI platform for automotive and service businesses. It answers every inbound call, books appointments in real time, and integrates with DMS/CRM systems—reducing missed calls and lost revenue.
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Assistable is a multi-channel voice AI platform that deploys enterprise AI agents across voice, SMS, WhatsApp, and live chat with persistent memory. The platform features a visual agent builder, real-time analytics dashboard, and integrations with tools like Salesforce, HubSpot, and Zendesk. Assistable includes enterprise security controls such as role-based access, audit logs, and encryption, along with white-label capabilities for agency reselling.
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Airgentic is a platform for deploying AI agents that provide customer support and sales engagement via conversational interfaces. It offers task-specialist agents delivering cited answers, completing actions like booking meetings or capturing leads, and enabling human override when needed. Features include voice agents, site search, customer analytics, and embedding across websites, portals, and secure intranet environments.
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Gennie is an AI notetaker that converts meeting conversations into structured notes and actionable tasks. The software allows users to record offline meetings or upload audio files, then automatically extracts action items, identifies responsibilities, and assigns tasks to team members. Gennie integrates with project management and communication tools including Asana, Jira, Trello, and Slack, enabling users to push tasks directly into their existing workflows with one-click approval.
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Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.
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Ringly is an AI phone support solution for Shopify stores, using an AI agent named Seth to handle customer service calls. It integrates with Shopify to check order statuses, process returns, answer product questions, and provide policy details. Seth can escalate calls to human agents when needed, allowing businesses to keep their phone numbers and workflows while tracking call resolution rates and performance metrics.
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Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.
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Guestar is an AI-powered guest communication platform designed for property managers and short-term rental operators. The software integrates with property management systems to automate guest messaging in over one hundred languages, handling inquiries before and after bookings. It offers features including automated upsell opportunities for early check-ins and late checkouts, customizable brand voice settings, and a teachable knowledge base that learns property-specific details.
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Conversational AI platform that helps businesses manage support tickets, customer conversations, marketing campaigns, and more.
Read more about Trikon Agentic CX
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