0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Speech Analytics
Page 2

Speech Analytics Software with Audio Capture (2026) - Page 2

Last updated: February 2026

1 filter applied

Features

Audio Capture

API(33)

Activity Dashboard(34)

Automatic Call Distribution(15)

Automatic Transcription(39)

Integrated with

HubSpot CRM(11)

Slack(7)

Zoho CRM(6)

Pricing model

Free(4)

Open Source(3)

Free Trial(18)

One Time License(1)

Subscription(28)

Devices supported

Mac(14)

iPad(7)

Android(8)

Linux(8)

Web-based(44)

iPhone(10)

Windows(20)

Organization types

Small Business(40)

Non Profit(12)

Large Enterprises(42)

Public Administrations(18)

Freelancers(13)

Mid Size Business(40)

User rating

All Reviews

& up

(29)

& up

(30)

& up

(31)

44 software options

Sort by

Sponsored

Observe.AI

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The Conversation Intelligence Platform for Contact Centers

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

Read more about Observe.AI

Users also considered

Call Journey

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

Advanced, continuous customer intelligence derived directly from customer interactions.

Read more about Call Journey

Users also considered

MiaRec

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Boost Efficiency. Elevate Experiences. Improve Outcomes.

MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

Read more about MiaRec

Users also considered

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered

inspeech

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Extract the wealth hidden in your client’s voice

Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Read more about inspeech

Users also considered

Verint Voice of the Customer

2.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based customer experience (CX) suite of solutions

Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.

Read more about Verint Voice of the Customer

Users also considered

Stratifyd

(0)

Augmented intelligence (AI) and data analytics platform

Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings.

Read more about Stratifyd

Users also considered

Contact Cubed

(0)

AI-enabled call transcription and speech analytics software

Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files.

Read more about Contact Cubed

Users also considered

Prodigal

(0)

Turn Consumer Finance conversations into outcomes.

Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

Read more about Prodigal

Users also considered

Verint Speech Analytics

(0)

Cloud-based speech analytics software for CX teams

Verint® Speech Analytics™ is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns.

Read more about Verint Speech Analytics

Users also considered

Fonetik

(0)

Speech analytics platform

Fonetik is a speech analytics platform engineered to help businesses understand what each customer says and feels and form behaviourally informed decisions.

Read more about Fonetik

Users also considered

Voci

(0)

Speech analytics software with event-level metadata

Voci is a cloud-based and on-premise speech analytics software designed to help businesses gain insights into voice data using AI technology and deep learning algorithms. It lets teams transcribe large volumes of audio into analyzable text via high-speed DDR4 SDRAMs.

Read more about Voci

Users also considered

Alvaria Engagement Analytics

(0)

Insights into Operational Efficiency & Customer Sentiment

Alvaria Engagement Analytics is a speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels.

Read more about Alvaria Engagement Analytics

Users also considered

Prodigal

(0)

Turn Consumer Finance conversations into outcomes.

Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

Read more about Prodigal

Users also considered

Verint Speech Analytics

(0)

Cloud-based speech analytics software for CX teams

Verint® Speech Analytics™ is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns.

Read more about Verint Speech Analytics

Users also considered

Fonetik

(0)

Speech analytics platform

Fonetik is a speech analytics platform engineered to help businesses understand what each customer says and feels and form behaviourally informed decisions.

Read more about Fonetik

Users also considered

Call Optix

(0)

AI voice call analytics and sales management tool

Call Optix delivers advanced speech analytics to analyze conversations, detect sentiment, and extract key insights. Get AI-driven call summaries, customer profiling, and trend analysis to improve sales and support. Integrate effortlessly with VOIP & CRMs for real-time data-driven decisions.

Read more about Call Optix

Users also considered

Mihup Interaction Analytics

(0)

Conversation analytics software for contact centers

MIA is a conversation analytics application that unlocks insights from business conversations by automating analysis & audits across 100% customer - agent conversations in contact centers.

Read more about Mihup Interaction Analytics

Users also considered

ValueFlow

(0)

AI voice agents for conducting interviews

Interview agents that conduct voice-based interviews automatically. Simply share pre-configured interview links with your audience.

Read more about ValueFlow

Users also considered

page 2 of 2

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.