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Speech Analytics Software - Page 3

Last updated: November 2026

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141 software options

Enthu logo

AI-enabled speech analytics & conversation intelligence tool

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Enthu is an artificial intelligence (AI)-enabled speech analytics and conversation intelligence software designed for contact centers, call centers, and BPOs. It enables professionals to monitor customer conversations to derive actionable intelligence, manage call QA processes, and ensure compliance with industry regulations.

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net2phone logo

Cloud-based VoIP communications platform for business users

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net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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ChorusCX logo

Improve Your Contact Center Customer Experience

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Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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Castel Detect Live logo

Cloud-based speech recognition solution

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Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

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MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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NICE Nexidia logo

AI-enabled customer engagement analytics platform

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NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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Robylon AI logo

Cloud AI agent platform for enterprise support

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Cloud-based, no-code platform for deploying autonomous AI agents across chat, voice, WhatsApp, email, and app channels for customer.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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daisee logo

AI-enabled speech & semantic analytics software

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Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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Invoca logo

AI-Powered Call Tracking & Conversation Intelligence

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Invoca is the leading provider of AI-powered conversation intelligence, helping the world’s top brands get full attribution for every phone lead and AI-powered insight for every conversation so they can win more customers for less money.

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Omind logo

Customizable quality workflows and insights

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Omind offers users an intuitive interface and value-added options for configurable quality assessment and reporting..

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Fastly logo

Edge cloud platform and content delivery network (CDN)

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Fastly is an edge cloud platform based on a content delivery network (CDN) infrastructure of a point of presence (PoP) with global coverage. It enables websites to deliver internet content quickly and reliably, with enterprise-level security and complete cache purges in 150 milliseconds or less.

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Pobuca Experience Cloud logo

Cloud CX & loyalty management for B2C brands

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Cloud-based CX and loyalty platform unifying customer data, omnichannel engagement, and loyalty program management for mid-market and.

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Qfiniti logo

Call center workforce management solution

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Qfiniti is a call center workforce management solution that helps businesses handle speech analytics, track employee performance, forecast staffing requirements, set up online coaching, and manage screen recording from within a unified platform. It allows staff members to optimize workforce engagement, manage HIPAA compliance, automate employee performance management, handle desktop analytics, and more.

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TCN logo

Cloud-based call center solution

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TCN Operator provides all the tools you need to stay compliant, optimize customer service and take your contact center to the next level. But that’s not all – TCN is priced on a pay-per-use basis, so you save money by only paying for what you need and avoid getting locked into a service contract.

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Enghouse Contact Center logo

Cloud-based contact center platform

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Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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Observe.AI logo

Cloud-based contact center AI platform for enterprises

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Observe.AI is a cloud-based AI platform for enterprise contact centers that unifies Voice AI agents, real-time agent assistance.

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Ender Turing logo

Call center quality assurance platform with Generative AI

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Ender Turing helps businesses automate quality assurance using Generative AI. It offers quality assurance capabilities for agents, teams, and languages.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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