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Speech Analytics Software - Page 2

Last updated: November 2026

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141 software options

Samu logo

Sales coaching software

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Samu is a sales coaching software that helps businesses gain insights into sales calls and identify the potential of sales representatives through recording and analysis of sales calls. Samu allows stakeholders to record, transcribe, and analyze sales meetings and utilize AI-enabled tools to let sales managers identify which meetings to focus on when coaching.

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Infinity Call Tracking logo

Call intelligence platform for businesses of all sizes

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Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

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French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Avaya Experience Platform logo

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Voice Analytics logo

Gain insights out of all your customer interactions

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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

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VSLogger logo

Call recording solution for businesses of all sizes

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VSLogger by Versadial is a cloud-based call recording solution which helps companies record calls to improve employee coaching, compliance & liability protection. The platform can be integrated with business telephone systems and computers, and all call recordings can be accessed via a web browser.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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Unlock insights from every call with ClearTouch's speech Analytics. Capture words, silence, and sentiment to detect compliance risks, uncover customer concerns, and empower agents boosting performance and delivering better customer experiences

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Spiky.ai logo

Decision Intelligence for Revenue Teams

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Spiky is an AI-powered conversation and revenue intelligence platform that transforms customer interactions into actionable insights, real-time coaching, and smarter revenue decisions.

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Zenith CRM logo

CRM, Auto Call, AI Dialer, Call Center Software.

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Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

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CallFinder logo

Speech analytics tool for small to midsize businesses

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CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

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MaestroQA logo

Cloud-based contact center QA & analytics platform

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Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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PolyAI logo

Customer-led voice AI for enterprise contact centers

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PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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Avoma logo

Cloud-based AI meeting & revenue platform for B2B

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Cloud-based AI platform for B2B revenue teams automating note-taking, call coaching, CRM sync, conversation intelligence, and pipeline.

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CallAI logo

AI-based call analysis platform

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With CallAI, businesses understand and optimize voice interactions, Improve customer satisfaction, reduce cost, & improve the product or service. Automatic QA scorecards, customer sentiment, call drivers, alerts, competitor analysis, overtalk and speaking rate analysis help managers achieve goals.

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Gryphon logo

Cloud GRC platform for enterprise contact governance

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Gryphon ONE is a cloud-based enterprise contact governance platform enforcing real-time compliance across voice, SMS, email, and AI.

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ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Calabrio ONE logo

Comprehensive performance software for contact centers

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Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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Talkdesk logo

Customer Experience. Automated.

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Talkdesk® combines enterprise CCaaS with CXA to manage interactions and automate resolution. CXA builds agentic AI agents with natural language and uses multi-agent orchestration to coordinate the human-AI workforce across systems. CXA works with any contact center.

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Amelia logo

AI platform for enterprise automation

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Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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botario logo

Cloud & on-prem AI chatbot platform for enterprises

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NFON Contact Center uses AI-powered speech analytics to analyse customer conversations, uncover actionable insights, monitor service quality, and improve agent performance and customer experiences.

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Sprinklr Service logo

AI-Native Contact Center Platform

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Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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