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Speech Analytics

Speech Analytics Software - Page 6

Last updated: November 2026

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AI Rudder

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Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

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Behavioral Signals API

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Emotion and behavior analysis API for speech

Developer API that estimates expressed emotion, arousal, valence, hesitation, engagement and speaking rate from voice, per utterance, with class probabilities. Emotion models trained on 11 languages; separate voice deepfake endpoint. REST, Python SDK or gRPC. 30 free minutes.

Read more about Behavioral Signals API

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Luware Recording

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Cloud Compliance Recording, Archive, and Analytics

Luware Recording is a Microsoft-certified solution to securely record, store, and analyze voice, video, and text interactions.

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CustomerIQ

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Cloud-based AI conversation platform for sales teams

CustomerIQ is a cloud-based AI conversation management platform for sales and service teams that automates CRM/AMS data entry, drafts.

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Dialpad Support

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The Agentic AI contact center built to resolve.

Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

Read more about Dialpad Support

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Score AI

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AI quality assurance and training platform for CX teams

Score AI is a solution that automates service interaction evaluation and provides personalized coaching to improve customer experience.

Read more about Score AI

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Rafiki AI

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Cloud-based sales intelligence platform for SME teams

Cloud-based revenue intelligence platform for B2B sales teams, offering call recording, AI coaching, and deal analytics.

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Laivly

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Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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Call Optix

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AI voice call analytics and sales management tool

Call Optix delivers advanced speech analytics to analyze conversations, detect sentiment, and extract key insights. Get AI-driven call summaries, customer profiling, and trend analysis to improve sales and support. Integrate effortlessly with VOIP & CRMs for real-time data-driven decisions.

Read more about Call Optix

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Rodoud

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Your All-in-One Business Assistant

Rodoud is an international platform offering advanced AI-powered chatbot solutions for businesses, particularly in the fields of eCommerce, customer service, and support. The platform enables businesses to automate interactions on social media platforms such as Facebook, Instagram, WhatsApp, and personal website, providing full-time assistance to customers.

Read more about Rodoud

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Delacon

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Enterprise call tracking, attribution & clear ROI visibility

Enterprise-grade call tracking and attribution platform that connects phone calls to campaigns, improves visibility across channels, and helps teams measure ROI, optimise performance, and integrate call data across CRM and marketing systems.

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Simple Series

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Construction management software for builders

The Simple Series is an integrated lead management, follow-up marketing, estimating, proposal writing, budgeting, scheduling and job cost accounting system that offers modules such as Simple SalesBuilder, Simple Estimating, Simple Scheduling, and Simple Job Accounting.

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Customer2AI

(0)

AI-powered customer service and sales platform

Customer2AI is an AI-powered customer service platform that provides automated support through customizable AI agents. The software handles customer interactions including calls, chats, and subscription management with features such as call transcripts, user management, and cost tracking. The platform offers voice customization options, CRM integration, and appointment booking capabilities accessible through a centralized dashboard.

Read more about Customer2AI

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HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

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Alvaria Engagement Analytics

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Insights into Operational Efficiency & Customer Sentiment

Alvaria Engagement Analytics is a speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels.

Read more about Alvaria Engagement Analytics

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Level AI

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Cloud-based contact center AI platform for enterprise

Cloud-based enterprise contact center platform offering full interaction scoring, AI voice agents, and real-time agent assistance.

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