Avalara vs TaxCloud Comparison

Overview

Avalara aims to help businesses get tax compliance right. Avalara customers face demanding tax obligations imposed by state,...

TaxCloud is a Cloud-based sales tax management & compliance service designed for online retailers. We serve over 28,000 merchants!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

115

64

17

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

2.9

(34)

5

4

3

2

1

6

8

5

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
37%
would recommend this app

Pros

Our current ERP is not robust enough to handle our current sales tax requirements - but Avalara is. So we're thrilled from that perspective.
Overall, I've had a great experience. Ve got a great customer service rep who has been nothing but helpful throughout the entirety of my experience with Avalara.
For daily use, the Walk me Through help feature, and the great wealth of help articles and FAQs, make it easy to find the answer to any questions.

Pros

The concept is wonderful, your account is easy to understand, the map and sales tax information is great.
Supper easy integration and amazing product compared to other services.
TaxCloud seems to have been improved significantly with a better UI.

Cons

Reminds me of the old Microsoft model (maybe still current model?) and it can be very irritating. If you have a tax problem, the last thing you need is more costs and a wait time.
We were only able to check theses datas as "avoid", but they were considered in the number of transactions we pay in our annual plan. So we were paying for this mistake.
I would not recommend going with Avalara due to the horrible customer service and the fact state agencies hate working with them (and that is a quote from 5 different states).

Cons

If your account is unfinished (not published) you will still be charged. If you enter your information in, you are unable to delete it.
You'll be charged up to 8% of your revenue for the service in addition to the fees advertised. These details are hidden on a non-secure website at http://dagobah.taxcloud.net.
Very poor to bad experience is all I can say about this software.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features12
  • API
  • Accounting Integration
  • Administrative Reporting
  • Auditing
  • Collections Management
  • Compliance Management
  • Data Import
  • Data Import/Export
  • ERP Integration
  • QuickBooks Integration
  • Sales Reporting
  • Sales Tax Management
  • eCommerce Integration
  • eCommerce Management
  • Total features4
  • API
  • Accounting Integration
  • Administrative Reporting
  • Auditing
  • Collections Management
  • Compliance Management
  • Data Import
  • Data Import/Export
  • ERP Integration
  • QuickBooks Integration
  • Sales Reporting
  • Sales Tax Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations103
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations16
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Avalara vs. TaxCloud

See how Avalara and TaxCloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.