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Collect!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Credit and debt collection solution for collection agencies
Table of Contents
Collect! - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Collect! overview
What is Collect!?
From first contact to last payment, Collect! is able to manage the entire collection lifecycle by automating collection letters, tracking phone calls, and managing payments. With the quick dialing feature, collectors are able to reduce time spent on dialing calls by automatically dialing right from the debtor screen using in-house phone systems. Collect! allows collectors to automate multi-tiered collection strategies and actions by utilizing batch process scheduling for contact and account management.
Collect! financial management system manages all financial activity for any client and debtor accounts by posting transactions and payments, generating invoices and statements, reporting all financial activity, and calculating in-house commissions. Additional financial features include trust accounting, interest calculations, invoice processing, settlements and judgements, net/gross client remittance, and more.
Collect! offers cloud and on-premise deployments and is built to meet the needs of any business by integrating with various third-party solutions such as BillingTree, TCN Broadcastin, Vonage, Solutions by Text, Quickbooks, Sonnet, and many more. Additional features of the platform include quick dialing, call tracking, electronic queuing, workflow automation, payment and inventory management, performance metrics, and analytics.
Key benefits of using Collect!
• Collect! also allows users to further customize the system with significant automations, scripting, complex actions plans, integrations, and other tools.
• Collect!'s native and custom automations and scheduling allow routine tasks to occur without agent intervention.
• Collect! continues to be developed with a regular schedule of major and minor releases
• In addition to in-person training for new users, and in-person support, Collect! offers online Help documentation.
• Collect! offers many add-on modules that allow businesses to choose the package they need, for example, import-export, credit bureau reporting, and more.
• Collect! offers built-in integrations with payment processors, communication providers, and many other third party services
Starting price
per month
Alternatives
Collect!’s user interface
Collect! pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.6
Customer support
4.9
Reviews sentiment
What do users say about Collect!?
Reviewers appreciate Collect! for its exceptional customer support, noting that the staff is responsive, knowledgeable, and dedicated to solving issues quickly. They feel the support team is crucial for navigating the learning curve and customizing the software to fit their needs, especially during implementation and ongoing use. Some mention occasional delays or challenges but say these are offset by the helpfulness of the support staff.
Users say Collect! is highly effective for managing collections, offering robust features and customizable reports that streamline debt recovery and administrative tasks. They find report customization valuable, though some indicate it can be complex without guidance.
Select to learn more
Who uses Collect!?
Based on 69 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Collect!'s key features
Most critical features, based on insights from Collect! users:
All Collect! features
Features rating:
Collect! alternatives
Collect!
Starting from
149
Per month
Gaviti
Starting from
No pricing info
Beyond ARM
Starting from
1500
Per month
ACE
Starting from
975
Per month
Collect! pricing
Pricing plans
Pricing details:
User opinions about Collect! price and value
Value for money rating:
To see what individual users think of Collect!'s price and value, check out the review snippets below.
Carrie M.
Owner/Manager
Sheila W.
OWNER
Collect! integrations (1)
Top integrations
Collect! customer support
What do users say about Collect! customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of Collect! customer support.
A significant portion of users highlight Collect!'s exceptional customer support as a key strength of the software.
Widespread user sentiment praises the support team's responsiveness, professionalism, and willingness to go above and beyond.
Frequently reported by users, support staff are knowledgeable, accessible, and resolve issues quickly, making users feel valued.
Support options
Training options
To see what individual users say about Collect!'s customer support, check out the review snippets below.
“Exceptional customer service; punctual in returning calls/email, friendly, detailed and evident they have a good culture within.”
Jeff P.
Press
“There can sometimes be small issues that arise such as reports not operating as expected but they are always dealt with quickly & efficiently by the amazing support staff.”
Natalie B.
Data Processing Administrator
“The company's staff are readily accessible and their technicians are extremely responsive and knowledgeable about their product. ”
Vanessa I.
President
Collect! FAQs
Collect! has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Collect!?
Collect! has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Collect! support?
Collect! supports the following languages:
English
Q. Does Collect! offer an API?
No, Collect! does not have an API available.
Q. What other apps does Collect! integrate with?
Collect! integrates with the following applications:
Docusign
Q. What level of support does Collect! offer?
Collect! offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)