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Beyond ARM

Accounts Receivable Management and debt collection software

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Beyond ARM Pricing, Features, Reviews and Alternatives

Beyond ARM product overview

Price starts from

No info

What is Beyond ARM?

Accounts Receivable Management (ARM) - 1st or 3rd party debt collections DAKCS helps Debt Collection companies be more successful by, Increasing your capacity to work more accounts efficiently, and help you keep your clients informed of results, Reducing the stress in making sure accounts are worked in a compliant manner, and Reducing the cost and overhead because we take care of the technology so you can focus on collecting.

Key benefits of using Beyond ARM

  • Beyond ARM is a single, fully-integrated SaaS that bundles debt collection and accounts receivable features with DAKCS modules including QwikDial & QwikClient.


  • Configuration and customization requires no additional IT or programming support, leveraging intelligent business rules and workflows to cater for specific practices.


  • Additional features span predictive dialing, secure AR/debtor communication, bill and document presentment, credit/risk scoring and more.


  • Cloud service keeps data secured with automated backups and system updates, supporting sensitive features such as credit card/ACH processing.


  • Improve communications and engagement with the QwikClient agent providing 24/7 online access to client debt portfolios.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person

    Beyond ARM pricing information

    Value for money

    4.2

    /5

    38

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Beyond ARM features

    Functionality

    4.1

    /5

    38
    Total Features27 2 categories

    Most valued features by users

    Compliance Management
    Billing & Invoicing
    Contact Management
    Transaction Management
    Overpayment Processing
    Recurring/Subscription Billing
    Client Management
    Risk Assessment

    Functionality contenders

    Beyond ARM users reviews

    Overall rating

    4.1

    /5

    38

    Positive reviews

    84%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.25/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    17

    3

    2

    1

    Pros
    The software is solid and a great value for the price. No software is perfect and there are areas that I think they could improve, but overall I highly recommend DAKCS.

    JT

    Jon T.

    The customer service Dakcs provides is outstanding. I love the fact that you can always talk to someone and they are willing to help.

    AB

    Aaron B.

    I like Beyond because of its user friendly platform. Beyond is the best ARM software on the market today.

    RN

    Ralph N.

    Cons
    The vague error ID's has always been a frustration on the I/T side. We do not know how to help as its just an error code.

    NK

    Nick K.

    The lack of stability and follow up is there biggest down fall.

    DA

    Diane A.

    For example - there are not enough characters available in the last name field (actually in most of the name and address fields). Which cause letters to go out address wrong or with info truncated.

    LL

    Lisa L.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Good experience and relationship working with DAKCS.

    Reviewed 4 years ago

    The ability to target those accounts that are most collectible and get them over to my collectors.

    Pros

    I've been working with DAKCS Software Systems for the past 23 years and have really enjoyed the relationship that we have developed. With all the challenges that we, as a collection industry, face it is imperative that you partner with a company that is willing to work hand in hand. DAKCS has always been there to help navigate this very rocky road.

    Cons

    Need to have yearly conferences. They started having them last year and I really enjoyed the layout.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Staff and Company

    Reviewed a year ago

    Been with Dakcs/Beyond since 2000, plan to be with them for another 20 years!

    Pros

    Honestly i like the helpful staff, they become like extended Family

    Cons

    I would like to see them partner with more vendors, rather than try to create new products from the ground up.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    FOR THE MOST PART, WE LIKE BEYOND,BUT THERE CAN BE SOME FRUSTRATION ON BEING ABLE TO DO WHAT WE WANT

    Reviewed 3 years ago
    Pros

    THE ADVANCED INQUIRY IS VERY NICE AS YOU CAN FIND ALMOST ANYTHING AS LONG AS YOU KNOW THE PARAMETERS NEEDED.

    Cons

    SOME FEATURES THAT WE FEEL SHOULD BE STANDARD ARE NOT OFFERED AT ALL. SUPPORT IS HELPFUL, BUT SOMETIMES NOT ALWAYS KNOWLEDGEABLE AND I FEEL LIKE SOMETIMES.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Company, Solid Product

    Reviewed 4 years ago
    Pros

    Great service and stability. The people at DAKCS provide excellent customer support. We have had virtually no downtime since we have been using their software (10+ years) They are friendly and very responsive. The software is solid and a great value for the price. No software is perfect and there are areas that I think they could improve, but overall I highly recommend DAKCS .

    Cons

    The software could be more user friendly and intuitive. They could d a better job with systems training and documentation but that seems to be a trend in the world of quickly changing technology. Some of the features are a lit clunky but you can certainly work with them.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    So far above and BEYOND the Sting

    Reviewed 8 months ago

    We used DAKCS Sting product for literally decades. After running a very limited number of seats to accommodate the report scheduler and VIC dialer for a couple of years, in 2013 the decision was made to begin migrating everyone over. However before this project was completed I left for another opportunity.

    Pros

    Finally a version of DAKCS that runs outside of a terminal window. Visual Report Writer is also one sweet piece of software. It even helps one pick up on some SQL syntax.

    Cons

    At the time we were using Beyond there were still areas of the Sting that were just a terminal window inside of a Windows application. This seemed a bit clunky but was understandable.

    Beyond ARM FAQs and common questions

    Beyond ARM has the following pricing plans:
    Pricing model: Subscription


    Beyond ARM has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Beyond ARM supports the following languages:
    English


    No, Beyond ARM does not have an API available.


    Beyond ARM offers the following support options:
    Phone Support, Email/Help Desk, Chat

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