CasetrackerLaw Pricing, Features, Reviews & Alternatives

CasetrackerLaw

Web-based debt collection and recovery software

4.92/5 (39 reviews)

CasetrackerLaw overview

What is CasetrackerLaw ?

CaseTrackerLaw is a web-based software specifically designed to streamline and automate debt collection tasks. It is designed to automate each step of a collection agency or attorney, including debt placement, debt recovery, business management and administration, sales and marketing, and more. CaseTrackerLaw is a portable and completely scalable software that can operate for collection agencies and law firm of any size.

Clients can use the CaseTrackerLaw client portal to submit and monitor claims, communicate with agencies, and run reports on the number of claims processed. Law firms or debt agencies can then use the attorney portal to accept or reject claims or update claim statuses. Debtors can use the debtor portal to monitor claims, generate statements, and make online payments.

Professionals can also utilize CaseTrackerLaw to generate reports, keep track of notes, schedule reminders, attach documents to claims, merge templates, and send emails and faxes to debtors.
www.casetrackerlaw.com

Pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, China, India, United Kingdom

Supported languages

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CasetrackerLaw  screenshot: CaseTrackerLaw Action itemsTHE CREDIT MANAGER OVERVIEWCasetrackerLaw  screenshot: CaseTrackerLaw Time period filterCasetrackerLaw  screenshot: CaseTrackerLaw Home pageCasetrackerLaw  screenshot: CaseTrackerLaw Claims and balancesCasetrackerLaw  screenshot: CaseTrackerLaw Claims list searchCasetrackerLaw  screenshot: CaseTrackerLaw Amortization
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CasetrackerLaw user reviews

Excellent
36

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.8
  4.9
Dustin H.

Everything you need... and more!

Used daily for 6-12 months
Reviewed 2020-07-10
Review Source: Capterra

This full service software is beyond anything that I could possibly ask for with the extremely affordable price tag. It's replaced several of my systems and reduced my work load so much. It's a Debtor management system, a creditor management system, and a sales pipeline system all in one. I switched from a free solution to this solution - that should tell you just how incredible this solution is.

Pros
This product is very user friendly and is full of features that you know that you need and features that you probably haven't thought of. I really like how it's been designed to specifically fit those who need judgment enforcement software. The client portal is an excellent feature and comes standard with the service. The staff and support team for CaseTrackerLaw are phenomenal and really care about their clients. If there's a feature that's not included, they'll work on getting that created specifically for your company and at an affordable rate.

Cons
Getting set up is a little intensive and time consuming - but that's because you're really customizing the software to fit your specific company and needs. Things can be a little confusing when you're getting on-boarded, however, they offer free training sessions while you're getting oriented to the software and take the time to explain things and aid you in getting set up. I wish there was a way to pre-load or add in some API information for MicroBilt and Delvepoint to aid in skip tracing, but that's always an option to ask for later and not a core requirement.

Response from CasetrackerLaw


Thank you Dustin for the wonderful review of Casetrackerlaw.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James C.

Great Product: Easy to Setup, Easy to Use, Helpful Support Team

Used daily for 6-12 months
Reviewed 2020-06-29
Review Source: Capterra

Pros
The product readily fits a wide practice range. It allows simple and secure access to clients to assist the firm with its duty of client communication. The team behind CasetrackerLaw cares about your firm's happiness with their product and will customize it to your firm's needs.

Cons
Nothing - it's the best option currently available for my firm's needs.

Response from CasetrackerLaw


Thank you for the wonderful review James.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany J.

Definetely Worth It

Used daily for 2+ years
Reviewed 2021-03-27
Review Source: Capterra

My overall experience has been pretty good with Casetracker. Any issues that I've run into with our system, [SENSITIVE CONTENT HIDDEN] have done their best to help us resolve them.

Pros
I've been using Casetracker with my current job for about 8 years now. It's convenient to update case status', add payments into the system, and even has pre-prepared letters for use in daily work routines.

Cons
Haven't come across one of any significance to mention.

Response from CasetrackerLaw


Thank you for the wonderful review Brittany.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dwayne J.

Straightforward and to the point.

Used daily for 6-12 months
Reviewed 2017-10-04
Review Source: Capterra

Pros
*The ability to customize the interface to your liking. *Easy of use. *Customer Support. *Secured personal data

Cons
The initial Login Screen I think needs a better presentation (Graphical Upgrade) as well as the user interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Steven K.

Collection Software: Very flexable in what you can do with it. I love it.

Used daily for less than 6 months
Reviewed 2019-11-20
Review Source: Capterra

I have been running a Judgment Recovery business for the last 7 years and have been using the same software vender, the data base I was using was specifically designed for the Judgment Recovery business, but it had no way of exporting my data into any useable format that any other vender could use. I found this out in my quest to find a replacement software. The software business was sold in 2018 to a new owner, that promptly increased the annual subscription rate from $49.00 to $69.00 a year, so I’m thinking I can live with that. In April 2019 my subscription was up for renewal, I paid my $70.00 annual fee, but I could not log into my database, I could not get a hold of the new owner to get into my database. The only contact information I had on the new owner was a email address that I had sent several emails to with no response back. I was locked out for 2 days not able to work. Luckily I saved the contact info of the old owner and was able to log into my database after I emailed the previous owner a copy of my paid invoice. So I’m thinking about what happens next year when I try to renew my subscription? 
I never want to be in that position again, and that is why I am with Casetracker, a company that stands behind their product and has a way to export my data into a useable format that I can use. 
I was looking for collection software that did everything my existing software did and more, I found it in Casetracker, it is a very feature rich database that is very flexible.

Pros
When I am entering data in all the boxes, if I forget one that is supposed to be filled, the system will not let me submit the information until all the designated boxes are filled.

Cons
Documents can be a challenge, because of all the variables in font size, styles and browsers used. But like with any new software you are going to have a learning curve to deal with.

Response from CasetrackerLaw


Thank you Steve. We are happy that you are pleased and we appreciate you taking the time to write this wonderful review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CasetrackerLaw pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

CaseTrackerLaw is available across 4 pricing tiers: Starter, Standard, Security, and Ownership packages. Pricing starts at $90/user/month and scales with each tier, outlined below:

Starter: $99/one user/month, or $599.99/one time setup
Standard: $300-500/multiple users/month, or $2,499.99/one time setup
Security: $999/ulimited users/month, or $24,999.99/one time setup
Ownership: $10,000/multiple licenses, or $74,999.99+/one time setup

CasetrackerLaw features

Billing & Invoicing
Compliance Management
Customizable Reports

API (404 other apps)
Accounting (291 other apps)
Accounting Integration (236 other apps)
Activity Dashboard (391 other apps)
Alerts/Notifications (331 other apps)
Audit Trail (277 other apps)
Data Import/Export (360 other apps)
Electronic Payments (239 other apps)
Expense Tracking (262 other apps)
Invoice Management (308 other apps)
Invoice Processing (236 other apps)
Multi-Currency (320 other apps)
Recurring/Subscription Billing (231 other apps)
Reporting & Statistics (424 other apps)
Reporting/Analytics (365 other apps)
Third Party Integrations (347 other apps)
Workflow Management (271 other apps)

Videos and tutorials

Additional information for CasetrackerLaw

Key features of CasetrackerLaw

  • CRM
  • Client Access
  • Data Exchange
  • Debt Collection
  • Debt Management
  • Document Imaging
  • Easy to Use & Customize
  • Excellent Customer Support
  • Extensive Reporting Capabilities
  • Fax Alerts
  • Letter Merge
  • No Software Required
  • Notes
  • Role Based Access
View All Features