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I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
I still struggle with the automatic generation of Form 9A, and I don't find it obvious how to find the reports that I need. I don't find the tabs and the options that intuitive.
Doing the bank reconciliations are a plus and you can do it with ease. What before was such a daunting task is now done with ease.
Opening client ledgers or fee ledgers results in an error code sometimes.
Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum.
I really don't like that it doesn't pick up a/r's on billing.
Soluno is a great product with superb training and customer service.
This software is not flexible as the other accounting software.
Soluno is a great product with superb training and customer service.
Running reports is helpful, screens are easy to read and navigate, easy to find client matters.
The program is very user friendly. It makes keep track of your time and dockets very seamless and quick.
I am really glad that we ended up with this product.
My overall experience with Soluno would be great. I use it every day and it is straightforward.
An excellent product for law firms, large or small.
With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit.
It's easy to learn and use and is cloud based. Integrates with NetDocuments.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
I still struggle with the automatic generation of Form 9A, and I don't find it obvious how to find the reports that I need. I don't find the tabs and the options that intuitive.
Doing the bank reconciliations are a plus and you can do it with ease. What before was such a daunting task is now done with ease.
Opening client ledgers or fee ledgers results in an error code sometimes.
Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum.
I really don't like that it doesn't pick up a/r's on billing.
Soluno is a great product with superb training and customer service.
This software is not flexible as the other accounting software.
Soluno is a great product with superb training and customer service.
Running reports is helpful, screens are easy to read and navigate, easy to find client matters.
The program is very user friendly. It makes keep track of your time and dockets very seamless and quick.
I am really glad that we ended up with this product.
My overall experience with Soluno would be great. I use it every day and it is straightforward.
An excellent product for law firms, large or small.
With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit.
It's easy to learn and use and is cloud based. Integrates with NetDocuments.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
I still struggle with the automatic generation of Form 9A, and I don't find it obvious how to find the reports that I need. I don't find the tabs and the options that intuitive.
Doing the bank reconciliations are a plus and you can do it with ease. What before was such a daunting task is now done with ease.
Opening client ledgers or fee ledgers results in an error code sometimes.
Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum.
I really don't like that it doesn't pick up a/r's on billing.
Soluno is a great product with superb training and customer service.
This software is not flexible as the other accounting software.
Soluno is a great product with superb training and customer service.
Running reports is helpful, screens are easy to read and navigate, easy to find client matters.
The program is very user friendly. It makes keep track of your time and dockets very seamless and quick.
I am really glad that we ended up with this product.
My overall experience with Soluno would be great. I use it every day and it is straightforward.
An excellent product for law firms, large or small.
With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit.
It's easy to learn and use and is cloud based. Integrates with NetDocuments.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
User friendly , easy user interface increase productivity, ease collaboration. 360 degree over view due to the amazing dash boards.
The terms in the software doesn't match with our region. Need to editor inside the software to write responses and editing lawsuits.
Friendly use and what important is the best practices provide by the app4legal team.
The system settings are very difficult to get to grips with.
The support team is really good. I recommend App4Legal for all legal practitioners working in both law-firms or in-house legal divisions.
I think there some edges hard to be understood from the money module.
Renewed it and hoping good features to come. Support team were quick to response and very helpful.
The best features of App4Legal include the litigation case management and reminder notifications which allows a busy legal department like us to keep a better track of the cases.
It´s very complete, Is almost like they know all the instanced that involve the legal profession. It links the work with the finance involve, and also integrates a very powerful database.
The new capping feature is good, and the report builder is great.
App4Legal a great case management system ease you day to day work and increase efficiency and productivity. The A4O and Customer Portal and the mobile APP.
In addition, the litigation management tool is very comprehensive, user friendly and most importantly it accommodates for the Saudi Arabian legal system.
Fantastic at track work flow and stages of projects and matters.
Ease to use, comprehensive, and super easy to learn.
Its over all a good product for a sole practitioner and small practice. Price changes may remove it from the category of affordability for some sole practitioners.
Friendly user, accessible and low-cost maintenance.
The integration of Microsoft Outlook to App4Legal has made the team members input efficient and more timely. The tech support department has been most helpful whenever we are stumped with an issue.
User friendly , easy user interface increase productivity, ease collaboration. 360 degree over view due to the amazing dash boards.
The terms in the software doesn't match with our region. Need to editor inside the software to write responses and editing lawsuits.
Friendly use and what important is the best practices provide by the app4legal team.
The system settings are very difficult to get to grips with.
The support team is really good. I recommend App4Legal for all legal practitioners working in both law-firms or in-house legal divisions.
I think there some edges hard to be understood from the money module.
Renewed it and hoping good features to come. Support team were quick to response and very helpful.
The best features of App4Legal include the litigation case management and reminder notifications which allows a busy legal department like us to keep a better track of the cases.
It´s very complete, Is almost like they know all the instanced that involve the legal profession. It links the work with the finance involve, and also integrates a very powerful database.
The new capping feature is good, and the report builder is great.
App4Legal a great case management system ease you day to day work and increase efficiency and productivity. The A4O and Customer Portal and the mobile APP.
In addition, the litigation management tool is very comprehensive, user friendly and most importantly it accommodates for the Saudi Arabian legal system.
Fantastic at track work flow and stages of projects and matters.
Ease to use, comprehensive, and super easy to learn.
Its over all a good product for a sole practitioner and small practice. Price changes may remove it from the category of affordability for some sole practitioners.
Friendly user, accessible and low-cost maintenance.
The integration of Microsoft Outlook to App4Legal has made the team members input efficient and more timely. The tech support department has been most helpful whenever we are stumped with an issue.
User friendly , easy user interface increase productivity, ease collaboration. 360 degree over view due to the amazing dash boards.
The terms in the software doesn't match with our region. Need to editor inside the software to write responses and editing lawsuits.
Friendly use and what important is the best practices provide by the app4legal team.
The system settings are very difficult to get to grips with.
The support team is really good. I recommend App4Legal for all legal practitioners working in both law-firms or in-house legal divisions.
I think there some edges hard to be understood from the money module.
Renewed it and hoping good features to come. Support team were quick to response and very helpful.
The best features of App4Legal include the litigation case management and reminder notifications which allows a busy legal department like us to keep a better track of the cases.
It´s very complete, Is almost like they know all the instanced that involve the legal profession. It links the work with the finance involve, and also integrates a very powerful database.
The new capping feature is good, and the report builder is great.
App4Legal a great case management system ease you day to day work and increase efficiency and productivity. The A4O and Customer Portal and the mobile APP.
In addition, the litigation management tool is very comprehensive, user friendly and most importantly it accommodates for the Saudi Arabian legal system.
Fantastic at track work flow and stages of projects and matters.
Ease to use, comprehensive, and super easy to learn.
Its over all a good product for a sole practitioner and small practice. Price changes may remove it from the category of affordability for some sole practitioners.
Friendly user, accessible and low-cost maintenance.
The integration of Microsoft Outlook to App4Legal has made the team members input efficient and more timely. The tech support department has been most helpful whenever we are stumped with an issue.
It is very helpful and I save time working the cases. The customer service is amazing and Vanessa is patience and clarify every question we have.
We've also wished there were a way to hide or disable the many fields we've decided not to use in different areas of the platform, in order to minimize confusion and fatigue for staff.
Cerenade's employees are also very helpful and responsive to all of my firm's needs. The value is also excellent, and I would recommend this product to anyone in this general field.
The database is very "deep" and it can sometimes be difficult to find what you are looking for through the custom reports.
It is the best software available, highly customizable, great integration with QuickBooks online, and the ability to send SMS to texts to clients.
Some of the intake forms do not have an auto save feature, which is problematic if you experience a sudden loss of internet connection.
In addition, the customer service has been amazing. Whenever questions come up, eIMMIGRATION's customer service team is responsive and helpful.
They also have all the judicial counsel forms. They also have forms of pleading and practice for products liability.
Great software and great price. The people behind the scenes are authentic, kind and honest.
Overal, our experience with eIMMIGRATION has been fantastic. The software is easy to use and the customization options are essential for our work.
The software team is helping us to build out forms that were not previously available. The training and after purchase support is best in class.
Fantastic, since we've been using it has made our life easier, and allowed us to track our clients in a better way.
Amazing Software, this will make your law office save a lot of time.
My favorite part of the database is that it's intuitive and user friendly.
Cerenade staff is friendly and responsive to questions and inquiries. The admin access makes it easy to set up custom fields and create custom queries to pull data for billing or reporting purposes.
As a non profit it has help me to generate reports in a shorter amount of time, that other wise will take forever to do it through Excel.
The many features and modules allow you to tailor your subscription based on the types of services provided.
Covers most if not all the bases. Notes, SMS to clients, client portal during COVID was huge and has become part of our SOP, integration with lawpay, and of course all the form preparation.
It is very helpful and I save time working the cases. The customer service is amazing and Vanessa is patience and clarify every question we have.
We've also wished there were a way to hide or disable the many fields we've decided not to use in different areas of the platform, in order to minimize confusion and fatigue for staff.
Cerenade's employees are also very helpful and responsive to all of my firm's needs. The value is also excellent, and I would recommend this product to anyone in this general field.
The database is very "deep" and it can sometimes be difficult to find what you are looking for through the custom reports.
It is the best software available, highly customizable, great integration with QuickBooks online, and the ability to send SMS to texts to clients.
Some of the intake forms do not have an auto save feature, which is problematic if you experience a sudden loss of internet connection.
In addition, the customer service has been amazing. Whenever questions come up, eIMMIGRATION's customer service team is responsive and helpful.
They also have all the judicial counsel forms. They also have forms of pleading and practice for products liability.
Great software and great price. The people behind the scenes are authentic, kind and honest.
Overal, our experience with eIMMIGRATION has been fantastic. The software is easy to use and the customization options are essential for our work.
The software team is helping us to build out forms that were not previously available. The training and after purchase support is best in class.
Fantastic, since we've been using it has made our life easier, and allowed us to track our clients in a better way.
Amazing Software, this will make your law office save a lot of time.
My favorite part of the database is that it's intuitive and user friendly.
Cerenade staff is friendly and responsive to questions and inquiries. The admin access makes it easy to set up custom fields and create custom queries to pull data for billing or reporting purposes.
As a non profit it has help me to generate reports in a shorter amount of time, that other wise will take forever to do it through Excel.
The many features and modules allow you to tailor your subscription based on the types of services provided.
Covers most if not all the bases. Notes, SMS to clients, client portal during COVID was huge and has become part of our SOP, integration with lawpay, and of course all the form preparation.
It is very helpful and I save time working the cases. The customer service is amazing and Vanessa is patience and clarify every question we have.
We've also wished there were a way to hide or disable the many fields we've decided not to use in different areas of the platform, in order to minimize confusion and fatigue for staff.
Cerenade's employees are also very helpful and responsive to all of my firm's needs. The value is also excellent, and I would recommend this product to anyone in this general field.
The database is very "deep" and it can sometimes be difficult to find what you are looking for through the custom reports.
It is the best software available, highly customizable, great integration with QuickBooks online, and the ability to send SMS to texts to clients.
Some of the intake forms do not have an auto save feature, which is problematic if you experience a sudden loss of internet connection.
In addition, the customer service has been amazing. Whenever questions come up, eIMMIGRATION's customer service team is responsive and helpful.
They also have all the judicial counsel forms. They also have forms of pleading and practice for products liability.
Great software and great price. The people behind the scenes are authentic, kind and honest.
Overal, our experience with eIMMIGRATION has been fantastic. The software is easy to use and the customization options are essential for our work.
The software team is helping us to build out forms that were not previously available. The training and after purchase support is best in class.
Fantastic, since we've been using it has made our life easier, and allowed us to track our clients in a better way.
Amazing Software, this will make your law office save a lot of time.
My favorite part of the database is that it's intuitive and user friendly.
Cerenade staff is friendly and responsive to questions and inquiries. The admin access makes it easy to set up custom fields and create custom queries to pull data for billing or reporting purposes.
As a non profit it has help me to generate reports in a shorter amount of time, that other wise will take forever to do it through Excel.
The many features and modules allow you to tailor your subscription based on the types of services provided.
Covers most if not all the bases. Notes, SMS to clients, client portal during COVID was huge and has become part of our SOP, integration with lawpay, and of course all the form preparation.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
I like this software because (1) ease of use; (2) user friendly program; (3) good tutorials to guide the user through the program.
Product is useless and customer service terrible. I give it negative stars.
I like the regular version better and liked that layout better. Customer service has been helpful most of the time.
Also, the incorrect event names and descriptions are the same in both Panther and Outlook. These are the most basic errors that should have been caught well before the product was offered for sale.
Ease of use - adding entries and having the ability to edit the entries as the case progresses is one of the best tools.
Always having to purchase in six case increments is sometimes inconvenient.
We are happy to have a powerful safety net and tool backing us up. We don't miss deadlines as a team because of the functionality LawToolBox provides.
If I could give no stars for this review, I would. LawToolBox will calculate dates and populate them into PracticePanther, but will not show the underlying statutes that are critical for an attorney.
Law Tool Box is always up to date on any rule changes. Customer service is very responsive and goes above and beyond to help resolve an issue.
As new statutes arise, LawToolBox seems to have difficulty keeping up with the new changes and/or amendments. LawToolBox needs to update their program more quickly.
Paired with the ability to have a strong start on any forms which are linked to a deadline (by the provision of preliminary formats) is a real timesaver.
It is easy to use and takes very little training. Even someone with (basically) no legal background would be able to figure it out and successfully use it.
We use Lawtoolbox as out main litigation software. It is helpful for smaller firms looking to save money.
I'm the only one in the office right now. If I have a good experience with this program, I would like to talk to my managers and add this tool to our toolkit.
This product makes it easy to keep track of deadlines and be in compliance.
Finally, since the cost is modest, it is a very appropriate cost to pass on to the client (assuming that this does not conflict with any fee agreement).
I like this software because (1) ease of use; (2) user friendly program; (3) good tutorials to guide the user through the program.
Product is useless and customer service terrible. I give it negative stars.
I like the regular version better and liked that layout better. Customer service has been helpful most of the time.
Also, the incorrect event names and descriptions are the same in both Panther and Outlook. These are the most basic errors that should have been caught well before the product was offered for sale.
Ease of use - adding entries and having the ability to edit the entries as the case progresses is one of the best tools.
Always having to purchase in six case increments is sometimes inconvenient.
We are happy to have a powerful safety net and tool backing us up. We don't miss deadlines as a team because of the functionality LawToolBox provides.
If I could give no stars for this review, I would. LawToolBox will calculate dates and populate them into PracticePanther, but will not show the underlying statutes that are critical for an attorney.
Law Tool Box is always up to date on any rule changes. Customer service is very responsive and goes above and beyond to help resolve an issue.
As new statutes arise, LawToolBox seems to have difficulty keeping up with the new changes and/or amendments. LawToolBox needs to update their program more quickly.
Paired with the ability to have a strong start on any forms which are linked to a deadline (by the provision of preliminary formats) is a real timesaver.
It is easy to use and takes very little training. Even someone with (basically) no legal background would be able to figure it out and successfully use it.
We use Lawtoolbox as out main litigation software. It is helpful for smaller firms looking to save money.
I'm the only one in the office right now. If I have a good experience with this program, I would like to talk to my managers and add this tool to our toolkit.
This product makes it easy to keep track of deadlines and be in compliance.
Finally, since the cost is modest, it is a very appropriate cost to pass on to the client (assuming that this does not conflict with any fee agreement).
I like this software because (1) ease of use; (2) user friendly program; (3) good tutorials to guide the user through the program.
Product is useless and customer service terrible. I give it negative stars.
I like the regular version better and liked that layout better. Customer service has been helpful most of the time.
Also, the incorrect event names and descriptions are the same in both Panther and Outlook. These are the most basic errors that should have been caught well before the product was offered for sale.
Ease of use - adding entries and having the ability to edit the entries as the case progresses is one of the best tools.
Always having to purchase in six case increments is sometimes inconvenient.
We are happy to have a powerful safety net and tool backing us up. We don't miss deadlines as a team because of the functionality LawToolBox provides.
If I could give no stars for this review, I would. LawToolBox will calculate dates and populate them into PracticePanther, but will not show the underlying statutes that are critical for an attorney.
Law Tool Box is always up to date on any rule changes. Customer service is very responsive and goes above and beyond to help resolve an issue.
As new statutes arise, LawToolBox seems to have difficulty keeping up with the new changes and/or amendments. LawToolBox needs to update their program more quickly.
Paired with the ability to have a strong start on any forms which are linked to a deadline (by the provision of preliminary formats) is a real timesaver.
It is easy to use and takes very little training. Even someone with (basically) no legal background would be able to figure it out and successfully use it.
We use Lawtoolbox as out main litigation software. It is helpful for smaller firms looking to save money.
I'm the only one in the office right now. If I have a good experience with this program, I would like to talk to my managers and add this tool to our toolkit.
This product makes it easy to keep track of deadlines and be in compliance.
Finally, since the cost is modest, it is a very appropriate cost to pass on to the client (assuming that this does not conflict with any fee agreement).
For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
Somewhat uncomfortable with use for flat fees.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.
They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software.
He took the time to explain and show me what we need to do to correct the problem.
This billing software serves our purpose and does everything we need it to do. The customer support is outstanding.
This is a very good product for a small firm. User friendly and very easy to learn.
Easy to use and administer. Able to figure out how to accomplish what I need to do with the built-in help or through the online knowledge base.
The Price was reasonable and the software is stable and reliable.
It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions.
Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily.
The overall experience is been excellent especially the prompt response to support.
I've had a great experience with TABS, our firm has been using this software since 1993.
Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.
It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.
For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
Somewhat uncomfortable with use for flat fees.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.
They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software.
He took the time to explain and show me what we need to do to correct the problem.
This billing software serves our purpose and does everything we need it to do. The customer support is outstanding.
This is a very good product for a small firm. User friendly and very easy to learn.
Easy to use and administer. Able to figure out how to accomplish what I need to do with the built-in help or through the online knowledge base.
The Price was reasonable and the software is stable and reliable.
It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions.
Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily.
The overall experience is been excellent especially the prompt response to support.
I've had a great experience with TABS, our firm has been using this software since 1993.
Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.
It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.
For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
Somewhat uncomfortable with use for flat fees.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.
They are very good about updating the software on a regular basis and listen to the users comments and requests for upgrades. I like that it integrates well with all of the modules of software.
He took the time to explain and show me what we need to do to correct the problem.
This billing software serves our purpose and does everything we need it to do. The customer support is outstanding.
This is a very good product for a small firm. User friendly and very easy to learn.
Easy to use and administer. Able to figure out how to accomplish what I need to do with the built-in help or through the online knowledge base.
The Price was reasonable and the software is stable and reliable.
It is comprehensive and integrates all areas of the law practice. The company (STI) is meticulous in producing bug-free software, and they are immediately responsive to all support questions.
Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily.
The overall experience is been excellent especially the prompt response to support.
I've had a great experience with TABS, our firm has been using this software since 1993.
Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.
It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.
Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
I made an error by entering some info into the wrong project - I was unable to delete it.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.
So in addition to wasting all the money we spent on training, we wasted a full day of work.
I especially like that it's web based and accessible anywhere. Seeing what everyone has done on the project/file is beneficial and the search options are great.
The only negative to speak of was the rollout itself. Not alot of guidance back when we purchased the product.
The fax integration feature is fantastic. It is a great way to organize and work your file and keeps all team members updated on the file status and tasks completed and done.
Filevine is so simple to use and we appreciate the ability to create projects for anything the firm needs. I particularly like the report builder.
The ease of use is by far the nicest aspect of the software. I also like how frequently the product is improved and new features are added.
Its is extremely well organized with advanced capabilities that exceed TrialWorks by a great margin. The customer support is night and day.
I really enjoy using Filevine. It's so easy to use and I have enjoyed being able to customize it.
We have greatly increased efficiency and client communication. It is helping us grow and we have seen a definite increase in revenue.
I like the customization. Also like the faxing directly from the system.
They are constantly updating the program and adding new features or adding enhancements to make the existing features work better. Customer support is easy to reach and quick to respond.
It seemed like a highly customized and intuitive interface. I wanted to be able to ditch a server and have an integrated practice management system, and one I could use through the web.
Its convenient for information storage but so far the benefits are outweighed by the cost.
Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
I made an error by entering some info into the wrong project - I was unable to delete it.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.
So in addition to wasting all the money we spent on training, we wasted a full day of work.
I especially like that it's web based and accessible anywhere. Seeing what everyone has done on the project/file is beneficial and the search options are great.
The only negative to speak of was the rollout itself. Not alot of guidance back when we purchased the product.
The fax integration feature is fantastic. It is a great way to organize and work your file and keeps all team members updated on the file status and tasks completed and done.
Filevine is so simple to use and we appreciate the ability to create projects for anything the firm needs. I particularly like the report builder.
The ease of use is by far the nicest aspect of the software. I also like how frequently the product is improved and new features are added.
Its is extremely well organized with advanced capabilities that exceed TrialWorks by a great margin. The customer support is night and day.
I really enjoy using Filevine. It's so easy to use and I have enjoyed being able to customize it.
We have greatly increased efficiency and client communication. It is helping us grow and we have seen a definite increase in revenue.
I like the customization. Also like the faxing directly from the system.
They are constantly updating the program and adding new features or adding enhancements to make the existing features work better. Customer support is easy to reach and quick to respond.
It seemed like a highly customized and intuitive interface. I wanted to be able to ditch a server and have an integrated practice management system, and one I could use through the web.
Its convenient for information storage but so far the benefits are outweighed by the cost.
Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
I made an error by entering some info into the wrong project - I was unable to delete it.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.
So in addition to wasting all the money we spent on training, we wasted a full day of work.
I especially like that it's web based and accessible anywhere. Seeing what everyone has done on the project/file is beneficial and the search options are great.
The only negative to speak of was the rollout itself. Not alot of guidance back when we purchased the product.
The fax integration feature is fantastic. It is a great way to organize and work your file and keeps all team members updated on the file status and tasks completed and done.
Filevine is so simple to use and we appreciate the ability to create projects for anything the firm needs. I particularly like the report builder.
The ease of use is by far the nicest aspect of the software. I also like how frequently the product is improved and new features are added.
Its is extremely well organized with advanced capabilities that exceed TrialWorks by a great margin. The customer support is night and day.
I really enjoy using Filevine. It's so easy to use and I have enjoyed being able to customize it.
We have greatly increased efficiency and client communication. It is helping us grow and we have seen a definite increase in revenue.
I like the customization. Also like the faxing directly from the system.
They are constantly updating the program and adding new features or adding enhancements to make the existing features work better. Customer support is easy to reach and quick to respond.
It seemed like a highly customized and intuitive interface. I wanted to be able to ditch a server and have an integrated practice management system, and one I could use through the web.
Its convenient for information storage but so far the benefits are outweighed by the cost.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Integration with other platforms, such as Zipwhip , has been wonderful. The software is very user friendly.
I have used several different programs and each one was a hassle to learn with numerous tabs and useless features.
Customer service has been helpful and customizations have been mostly great. When used properly, the software makes management of cases and matters efficient and easy.
They do fix problem immediately. WQe really have not had other problems.
The features are very helpful, IT help always available, and the layout is easy on the eyes. Very customizable to our needs.
I have worked in the legal field as a personal injury paralegal for almost 10 years.
But the developers and administrators are on top of any request I have. The salesman has stayed with us and supported us even after 9 months.
I dont like that it is not compatible with Word.
It is very straight forward and easy to use. I love that we have the option to tag attorneys, case managers, paralegals, etc.
CoCounselor has made my daily navigation through work amazing. It is easy to use and the support staff is quick to respond whenever needed.
The customer service is incredible. The ability customize the fields is very helpful.
Cocounselor is user friendly and a great product.
I like the auto-fill form letters, the ability to send notifications to other users and assign tasks to other users.
The ease of setting up and getting up and running quickly and smoothly. It looks like a red rope full of client folders once set up, which makes it easier for basic users to learn.
Integration with other platforms, such as Zipwhip , has been wonderful. The software is very user friendly.
I have used several different programs and each one was a hassle to learn with numerous tabs and useless features.
Customer service has been helpful and customizations have been mostly great. When used properly, the software makes management of cases and matters efficient and easy.
They do fix problem immediately. WQe really have not had other problems.
The features are very helpful, IT help always available, and the layout is easy on the eyes. Very customizable to our needs.
I have worked in the legal field as a personal injury paralegal for almost 10 years.
But the developers and administrators are on top of any request I have. The salesman has stayed with us and supported us even after 9 months.
I dont like that it is not compatible with Word.
It is very straight forward and easy to use. I love that we have the option to tag attorneys, case managers, paralegals, etc.
CoCounselor has made my daily navigation through work amazing. It is easy to use and the support staff is quick to respond whenever needed.
The customer service is incredible. The ability customize the fields is very helpful.
Cocounselor is user friendly and a great product.
I like the auto-fill form letters, the ability to send notifications to other users and assign tasks to other users.
The ease of setting up and getting up and running quickly and smoothly. It looks like a red rope full of client folders once set up, which makes it easier for basic users to learn.
Integration with other platforms, such as Zipwhip , has been wonderful. The software is very user friendly.
I have used several different programs and each one was a hassle to learn with numerous tabs and useless features.
Customer service has been helpful and customizations have been mostly great. When used properly, the software makes management of cases and matters efficient and easy.
They do fix problem immediately. WQe really have not had other problems.
The features are very helpful, IT help always available, and the layout is easy on the eyes. Very customizable to our needs.
I have worked in the legal field as a personal injury paralegal for almost 10 years.
But the developers and administrators are on top of any request I have. The salesman has stayed with us and supported us even after 9 months.
I dont like that it is not compatible with Word.
It is very straight forward and easy to use. I love that we have the option to tag attorneys, case managers, paralegals, etc.
CoCounselor has made my daily navigation through work amazing. It is easy to use and the support staff is quick to respond whenever needed.
The customer service is incredible. The ability customize the fields is very helpful.
Cocounselor is user friendly and a great product.
I like the auto-fill form letters, the ability to send notifications to other users and assign tasks to other users.
The ease of setting up and getting up and running quickly and smoothly. It looks like a red rope full of client folders once set up, which makes it easier for basic users to learn.
Customer service is excellent and it’s clear that this is a company that cares about their product and their clients. They make regular improvements based on the feedback they receive.
It was a struggle at the beginning, and there were some features that we were lead to believe we were going to have, that we didn't, especially with reporting.
I can barely get used to a feature before they roll out with even better ones. The integration to our calling service is outstanding and the ability to mange through our cases is seamless.
There is a lot of clicking around that you have to do to navigate through the tabs and every time you do something it refreshes. Understandable because you are on the web but inconvenient.
It is feature rich, allowing you to input tons of data on each case. I like that you can tag each note with the category it fits into, which is helpful for searching through later.
What I don't like so far is that we're not able to upload videos.
What I like the most about CASEpeer is how easy it is to maneuver through cases. Having all of the case information bundled together is extremely helpful.
I don't like that the text message goes to the main contact on the case instead of directing it back to the person who originally sent the text message.
I have used other software, and nothing on this Earth can touch CasePeer. I always tell new hires at my firm I would make a great product rep because I LOVE everything about it.
I can't say enough good about this program and how useful it has been.
I liked that ability to quickly hit the ground running, minimal learning curve, autofill custom templates, and a responsive customer support team.
I now primarily work with the accounting functions, which greatly helps me manage case costs, settlements, and trust accounts.
I like that its easy to use and you can learn it in minutes.
The integration process was quick and their staff has been great the entire time. We've been using CasePeer for about two years now and they're ass friendly and helpful as ever.
I find it easy to use and navigate. I also like the new way to view the calendar.
As a solo practitioner, CASEpeer makes case management easy. All of my cases are organized in one place, and their status is easy to find.
This product is very easy to use and offers many ways to keep track of all aspects of a client's case.
No requirement for individual licensing because it runs through online access. Superior customer support.
Customer service is excellent and it’s clear that this is a company that cares about their product and their clients. They make regular improvements based on the feedback they receive.
It was a struggle at the beginning, and there were some features that we were lead to believe we were going to have, that we didn't, especially with reporting.
I can barely get used to a feature before they roll out with even better ones. The integration to our calling service is outstanding and the ability to mange through our cases is seamless.
There is a lot of clicking around that you have to do to navigate through the tabs and every time you do something it refreshes. Understandable because you are on the web but inconvenient.
It is feature rich, allowing you to input tons of data on each case. I like that you can tag each note with the category it fits into, which is helpful for searching through later.
What I don't like so far is that we're not able to upload videos.
What I like the most about CASEpeer is how easy it is to maneuver through cases. Having all of the case information bundled together is extremely helpful.
I don't like that the text message goes to the main contact on the case instead of directing it back to the person who originally sent the text message.
I have used other software, and nothing on this Earth can touch CasePeer. I always tell new hires at my firm I would make a great product rep because I LOVE everything about it.
I can't say enough good about this program and how useful it has been.
I liked that ability to quickly hit the ground running, minimal learning curve, autofill custom templates, and a responsive customer support team.
I now primarily work with the accounting functions, which greatly helps me manage case costs, settlements, and trust accounts.
I like that its easy to use and you can learn it in minutes.
The integration process was quick and their staff has been great the entire time. We've been using CasePeer for about two years now and they're ass friendly and helpful as ever.
I find it easy to use and navigate. I also like the new way to view the calendar.
As a solo practitioner, CASEpeer makes case management easy. All of my cases are organized in one place, and their status is easy to find.
This product is very easy to use and offers many ways to keep track of all aspects of a client's case.
No requirement for individual licensing because it runs through online access. Superior customer support.
Customer service is excellent and it’s clear that this is a company that cares about their product and their clients. They make regular improvements based on the feedback they receive.
It was a struggle at the beginning, and there were some features that we were lead to believe we were going to have, that we didn't, especially with reporting.
I can barely get used to a feature before they roll out with even better ones. The integration to our calling service is outstanding and the ability to mange through our cases is seamless.
There is a lot of clicking around that you have to do to navigate through the tabs and every time you do something it refreshes. Understandable because you are on the web but inconvenient.
It is feature rich, allowing you to input tons of data on each case. I like that you can tag each note with the category it fits into, which is helpful for searching through later.
What I don't like so far is that we're not able to upload videos.
What I like the most about CASEpeer is how easy it is to maneuver through cases. Having all of the case information bundled together is extremely helpful.
I don't like that the text message goes to the main contact on the case instead of directing it back to the person who originally sent the text message.
I have used other software, and nothing on this Earth can touch CasePeer. I always tell new hires at my firm I would make a great product rep because I LOVE everything about it.
I can't say enough good about this program and how useful it has been.
I liked that ability to quickly hit the ground running, minimal learning curve, autofill custom templates, and a responsive customer support team.
I now primarily work with the accounting functions, which greatly helps me manage case costs, settlements, and trust accounts.
I like that its easy to use and you can learn it in minutes.
The integration process was quick and their staff has been great the entire time. We've been using CasePeer for about two years now and they're ass friendly and helpful as ever.
I find it easy to use and navigate. I also like the new way to view the calendar.
As a solo practitioner, CASEpeer makes case management easy. All of my cases are organized in one place, and their status is easy to find.
This product is very easy to use and offers many ways to keep track of all aspects of a client's case.
No requirement for individual licensing because it runs through online access. Superior customer support.
Pros and Cons from PracticePanther Legal Software users
+15
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
I love how customizable eWay-CRM is and the ability to integrated it with Outlook which makes it great to manage all my customers information and data in one place. The support is very great.
Import was quite difficult at the time because of different language settings, I had to translate the csv first but still hat some problems with some fields not importing correctly.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Sometimes the synchronisation fails & it needs to be restarted again but that happens 1 in 10 times so its not a major deal anyway.
Even the free version offers very good practicability and is a very good entry point the the software.
Occasional crashes, and after few records sometimes appears error message.
It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly.
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager.
At this moment I am happy with eWay and I have recommended my superiors to implement server version as soon as we get funding for it.
Very comfortable with my sales process - no more wishing that it could be better.
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
I am not fully familiar with all the functions because of no needs, but for my purposes eWay works great. Friendly and professional support is available if needed.
Intuitive, helpful, easy to follow , great support for users.
Built in Outlook, good service, good value for money, language versions.
Easy to use and great support whenever there are any technical issues.
Integration into my existing Outlook system, easy use and excellent customer support.
Their customer support is exceptional. What I really enjoyed was their patience with us.
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
I love how customizable eWay-CRM is and the ability to integrated it with Outlook which makes it great to manage all my customers information and data in one place. The support is very great.
Import was quite difficult at the time because of different language settings, I had to translate the csv first but still hat some problems with some fields not importing correctly.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Sometimes the synchronisation fails & it needs to be restarted again but that happens 1 in 10 times so its not a major deal anyway.
Even the free version offers very good practicability and is a very good entry point the the software.
Occasional crashes, and after few records sometimes appears error message.
It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly.
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager.
At this moment I am happy with eWay and I have recommended my superiors to implement server version as soon as we get funding for it.
Very comfortable with my sales process - no more wishing that it could be better.
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
I am not fully familiar with all the functions because of no needs, but for my purposes eWay works great. Friendly and professional support is available if needed.
Intuitive, helpful, easy to follow , great support for users.
Built in Outlook, good service, good value for money, language versions.
Easy to use and great support whenever there are any technical issues.
Integration into my existing Outlook system, easy use and excellent customer support.
Their customer support is exceptional. What I really enjoyed was their patience with us.
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
I love how customizable eWay-CRM is and the ability to integrated it with Outlook which makes it great to manage all my customers information and data in one place. The support is very great.
Import was quite difficult at the time because of different language settings, I had to translate the csv first but still hat some problems with some fields not importing correctly.
I have found the speed very impressive and searching for information is rapid and easy. I also really like the way the task management system works as it allows me to keep on top of my day.
Sometimes the synchronisation fails & it needs to be restarted again but that happens 1 in 10 times so its not a major deal anyway.
Even the free version offers very good practicability and is a very good entry point the the software.
Occasional crashes, and after few records sometimes appears error message.
It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly.
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager.
At this moment I am happy with eWay and I have recommended my superiors to implement server version as soon as we get funding for it.
Very comfortable with my sales process - no more wishing that it could be better.
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
I am not fully familiar with all the functions because of no needs, but for my purposes eWay works great. Friendly and professional support is available if needed.
Intuitive, helpful, easy to follow , great support for users.
Built in Outlook, good service, good value for money, language versions.
Easy to use and great support whenever there are any technical issues.
Integration into my existing Outlook system, easy use and excellent customer support.
Their customer support is exceptional. What I really enjoyed was their patience with us.
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
Fantastic experience, awesome customer support and very easy to contract and manage. Ideal for a short term project (M&A, etc).
The customer service and response time was terrible, had to make multiple follow ups. No customer service available for the end user.
The software has positively impressed me for its possibility of use also in the form of an app for mobile media, and for its stability and reliability.
The software and the support mad our deals succees.
24/7 customer service help desk to resolve any issues. The pricing is very attractive and best in comparison to other VDR available in market.
We had issues by creating the dataroom Index and technical problems with the vdr usb stick.
The most important positive aspect of this software is the 24/7 support. I have asked all sorts of questions with a prompt, friendly, and informative response.
It really has limited flaws; it lacks in the complexity of some of the larger competitors however I feel that these parts of the software can be found in other places.
This is a very comprehensive product - all our our clients/users love it also.
Professional looking platform great and easy for our investors to navigate. With the document permission levels, I feel our data is secured and can be revoked anytime.
Ability to rapidly move from document to document. The blackout screen is nice as well in the even that you are looking at salary or Health information and you don’t want others to view it.
I have had really good use of the product so far with a good customer experience.
Ease of use, flexibility, fast implementation and above all great and knowledgeable.
I used intermittantly but found it easy to use even for a non-tech person like myself. Responses were rapid and the notifications were useful.
By far the best virtual data room service that I have come across with all industry par features at affordable pricing.
The product was very user friendly, with a clear interface that made all actions very quick and easy to carry out.
User friendly and intuitive website with good customer service.
Easy to set up and migrate from prior VDR system, easy to use, great customer support and very competitively priced.
Fantastic experience, awesome customer support and very easy to contract and manage. Ideal for a short term project (M&A, etc).
The customer service and response time was terrible, had to make multiple follow ups. No customer service available for the end user.
The software has positively impressed me for its possibility of use also in the form of an app for mobile media, and for its stability and reliability.
The software and the support mad our deals succees.
24/7 customer service help desk to resolve any issues. The pricing is very attractive and best in comparison to other VDR available in market.
We had issues by creating the dataroom Index and technical problems with the vdr usb stick.
The most important positive aspect of this software is the 24/7 support. I have asked all sorts of questions with a prompt, friendly, and informative response.
It really has limited flaws; it lacks in the complexity of some of the larger competitors however I feel that these parts of the software can be found in other places.
This is a very comprehensive product - all our our clients/users love it also.
Professional looking platform great and easy for our investors to navigate. With the document permission levels, I feel our data is secured and can be revoked anytime.
Ability to rapidly move from document to document. The blackout screen is nice as well in the even that you are looking at salary or Health information and you don’t want others to view it.
I have had really good use of the product so far with a good customer experience.
Ease of use, flexibility, fast implementation and above all great and knowledgeable.
I used intermittantly but found it easy to use even for a non-tech person like myself. Responses were rapid and the notifications were useful.
By far the best virtual data room service that I have come across with all industry par features at affordable pricing.
The product was very user friendly, with a clear interface that made all actions very quick and easy to carry out.
User friendly and intuitive website with good customer service.
Easy to set up and migrate from prior VDR system, easy to use, great customer support and very competitively priced.
Fantastic experience, awesome customer support and very easy to contract and manage. Ideal for a short term project (M&A, etc).
The customer service and response time was terrible, had to make multiple follow ups. No customer service available for the end user.
The software has positively impressed me for its possibility of use also in the form of an app for mobile media, and for its stability and reliability.
The software and the support mad our deals succees.
24/7 customer service help desk to resolve any issues. The pricing is very attractive and best in comparison to other VDR available in market.
We had issues by creating the dataroom Index and technical problems with the vdr usb stick.
The most important positive aspect of this software is the 24/7 support. I have asked all sorts of questions with a prompt, friendly, and informative response.
It really has limited flaws; it lacks in the complexity of some of the larger competitors however I feel that these parts of the software can be found in other places.
This is a very comprehensive product - all our our clients/users love it also.
Professional looking platform great and easy for our investors to navigate. With the document permission levels, I feel our data is secured and can be revoked anytime.
Ability to rapidly move from document to document. The blackout screen is nice as well in the even that you are looking at salary or Health information and you don’t want others to view it.
I have had really good use of the product so far with a good customer experience.
Ease of use, flexibility, fast implementation and above all great and knowledgeable.
I used intermittantly but found it easy to use even for a non-tech person like myself. Responses were rapid and the notifications were useful.
By far the best virtual data room service that I have come across with all industry par features at affordable pricing.
The product was very user friendly, with a clear interface that made all actions very quick and easy to carry out.
User friendly and intuitive website with good customer service.
Easy to set up and migrate from prior VDR system, easy to use, great customer support and very competitively priced.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.