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Engagement Hub
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Community and stakeholder software trusted by government
Table of Contents
Engagement Hub - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Engagement Hub overview
What is Engagement Hub?
Engagement Hub is a community and stakeholder consultation and management software that helps businesses inform, collaborate, and engage. Administrators can create personalized websites, add project-related details, import stakeholder lists, and build registration forms on a unified interface.
The platform enables managers to collect feedback via a range of feedback tools such as surveys, polls, interactive images or maps, forums, and online feeds. Employees can embed social media profiles and connect with associates via email campaigns and newsletters. Engagement Hub allows operators to manage widgets, segment stakeholders, and gain insights into project reports. Team leaders can also configure role-based permissions for staff members to access the site and project admins and send/monitor tasks to the team.
Engagement Hub lets stakeholders utilize pop-up messages, footers, and custom banners to promote content regarding public and private projects. Administrators can also communicate with active users via committees, community reference groups, and citizen panels on private projects.
Engagement Hub’s user interface
Engagement Hub reviews
Overall rating
4.3
/5
8
Positive reviews
86
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.86/10
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Engagement Hub's key features
Most critical features, based on insights from Engagement Hub users:
All Engagement Hub features
Features rating:
Engagement Hub alternatives
Engagement Hub
Starting from
No pricing info
Starting from
Free
Slack
Starting from
8.75
/user
Per month
Discord
Starting from
9.99
/user
Per month
Engagement Hub pricing
Pricing plans
Pricing details:
Starter
No pricing info
Features included:
- 1 site administrator
- 4 project administrators
- 1-4 projects per annum
- 2000 max stakeholders
- Brand integration
- Complete website builder
- Stakeholder Relationship Management Tool (SRM)
- 38 advanced engagement tools
- Reports and Insights
- Text Analysis
- Feedback Tagging
- Sentiment Analysis
- Standard Implementation
- Online Onboarding Training
- Core Support Package
- Online Helpdesk
- Online Resource Centre 24/7
- Monthly client webinars
Standard Enterprise Plan
No pricing info
Features included:
- 1 site administrator
- 9 project administrators
- 5000 max stakeholders
- 5-20 projects per annum
- Brand integration
- Complete website builder
- Stakeholder Relationship Management Tool (SRM)
- 38 advanced engagement tools
- Reports and Insights
- Text Analysis
- Feedback Tagging
- Sentiment Analysis
- Standard Implementation
- Online Onboarding Training
- Online Helpdesk
- Online Resource Centre 24/7
- Core Support Package
- Monthly client webinars
Premium Enterprise Plan
No pricing info
Features included:
- Unlimited site administrators
- Unlimited project administrators
- Unlimited stakeholders
- Unlimited projects per annum
- Brand integration
- Complete website builder
- Stakeholder Relationship Management Tool (SRM)
- 38 advanced engagement tools
- Reports and Insights
- Text Analysis
- Feedback Tagging
- Sentiment Analysis
- Standard Implementation
- Online Onboarding Training
- Online Helpdesk
- Online Resource Centre 24/7
- Core Support Package
- Monthly client webinars
User opinions about Engagement Hub price and value
Value for money rating:
Engagement Hub support options
Typical customers
Platforms supported
Support options
Training options
Engagement Hub FAQs
Q. What level of support does Engagement Hub offer?
Engagement Hub offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)