inGain SaaS Loan Management System Reviews

The customisable communications templates have been great for maintaining smooth communication with customers. The module also enables us to run various campaigns.

No cons were added to this review

It was super easy to connect the system with all of the APIs necessary for our daily operations. This helps us automate several processes, such as loan payment and repayment.

Some of the features we needed weren't automatically included in the off the shelf solution.

While the price might seem high at first, when we actually looked at all of the modules and the features they include, we realised that the system is actually at a great price for the value it offers.

The launch time could have been slightly quicker with faster onboarding.

The product selection, customisation and employee onboarding went as smoothly as we've ever experienced. The company's team was super helpful and quickly resolved any issues.

Not all customisation was possible without the help of the company, but we got all of our custom features in the end.

We were using the solution to launch a new product, so it was great to have flexibility and options when it came to the contract. No vendor lock-in was a great selling point.

It would be great if there were some introductory pricing options.

The whole onboarding process was very fast, we were able to get the system up and running within a few months. We started out with a physical storefront business and eventually implemented a digital version.

The system didn't come with all of the features we needed out of the box, but the custom development hours solved this issue.

The system is very flexible and can adapt to our growing business needs. We began as a storefront business, and now also use the solution for our whitelabel website and mobile application.

As a new company, we would always be happy with a lower price point.

Out of the box customization features are great, but we also love the option to use custom development hours. This helps the system adapt to our ever-growing and changing business needs.

The system didn't have all of the out-of-the-box features we needed.

The solution already has a very broad product catalogue, but FIS.solutions is always available to create any custom features if we feel any usability is lacking. The out of the box customisation is great and was able to fulfil both our physical and digital business needs.

The solution could be cheaper, although we couldn't find a cheaper option that included all the features we needed.

It's meeting all the requirements to manage private loans with all needed funcionalities. It's simple & efficient and it covers all legal and compliance mandated request from the Swiss Authorities.

There's nothing really to mention here in terms of functionalities. The only thing missing is the archive documents and digital archive for customer file.

I like that the system works, quickly, the data is available, there is no need to update.

Don't like that some data cannot be selected.

Easily find any information you need in everyday life. The system automatically counts the numbers and you don't need to perform manual operations and the customer doesn't wait a long time for your decision.

There have been situations when we couldn't enter information about the car and the partner should have waited for the IT specialist to resolve this problem.

The settings, which daily user can configure, is easy to do and offers quite enough options.

Nēeded settings, which daily user cant change, takes a lot of time to get implemented.

The no-code system makes it easy to make changes to the solution without the need for coding or outside assistance

We are still working on system improvement, so I can't mention that something I don't like.

Easy to use, easy to find all information.

Does not save documents, comments are not saved.

Easy to manage clients and their information.

There are some features missing, but it's already in the development.

Ease of use and the ability to use the system remotely using a mobile phone. Great functionality use when filling in information and easy correction to change information after a certain action has been performed

system malfunctions, after performing a certain action, the system freezes and it is not possible to perform the action further. According to our work specification, the system lacks a number of changes and new functions.

The most I liked about this software that is very easy to use. We didn't face any difficulties to train employees to use it. The interface is quite friendly and self explanatory. You have all information you need in order to control, follow up and overview all activity.

I think the reporting system could be improved. Although there are reports and you can require other tailor made reports for the operation it looks that there are some limitations in building them.