App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
SAP Crystal Reports
5
81
4
70
3
21
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reports creation tool for small to midsize businesses
Table of Contents
Is this product right for your business?
Find out with a
SAP Crystal Reports - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SAP Crystal Reports overview
What is SAP Crystal Reports?
SAP Crystal Reports is a reporting platform that helps small to midsize businesses create, design, and deliver formatted business reports and dashboards. Data analysts can utilize the drag-and-drop interface and built-in report designer to sort data, apply formulas, rank information, and set parameters, among other operations on a centralized platform.
SAP Crystal Reports enables staff members to visualize information and gain deeper insights into data using bar graphs, funnels, histograms, and line, bubble, radar, or area charts. Administrators can configure role-based access rights and utilize single sign-on (SSO) capabilities to ensure user and data security. It allows team members to embed images and bar codes within reports to optimize data analysis and visualization processes. The application also lets employees format content and generate pixel-perfect letters, invoices, sales reports, statements, loyalty cards, and promotional campaign analysis.
SAP Crystal Reports allows organizations to use standard access protocols to connect the platform with several external data sources and databases, such as SAP HANA, MS Access, IBM D2B, MySQL, JDBC, and MS Excel. The user interface can also be configured in multiple languages, such as English, Japanese, German, Spanish, Portuguese, Korean, and Danish.
Starting price
Alternatives
with better value for money
Pros & Cons
Report Generation
Industry Analytics
Graph and Chart Creation
Editing and Updates
Security and Access Control
SAP Crystal Reports’s user interface
SAP Crystal Reports review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
3.7
Customer support
3.9
Reviews sentiment
What do users say about SAP Crystal Reports?
Users report SAP Crystal Reports offers robust report generation and customization, supporting various data sources and formats. They find it valuable for creating detailed, professional reports and appreciate its flexibility in integrating with multiple databases and business applications. They say it is widely used for analytics and decision-making across industries, though some mention the interface feels outdated and less user-friendly compared to modern tools.
Reviewers indicate there is a steep learning curve, requiring training or prior database knowledge to use effectively. They note that troubleshooting, complex report design, and software updates can be challenging, but value the tool’s reliability and comprehensive documentation.
Select to learn more
Who uses SAP Crystal Reports?
Based on 175 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SAP Crystal Reports's key features
Most critical features, based on insights from SAP Crystal Reports users:
All SAP Crystal Reports features
Features rating:
SAP Crystal Reports alternatives
SAP Crystal Reports
Starting from
479
Google Analytics 360
Starting from
Free
Tableau
Starting from
15
/user
Per month
Microsoft Power BI
Starting from
10
/user
Per month
SAP Crystal Reports pricing
Pricing plans
Pricing details:
User opinions about SAP Crystal Reports price and value
Value for money rating:
To see what individual users think of SAP Crystal Reports's price and value, check out the review snippets below.
Gordon J.
Senior SAP Consultant
Wassim I.
Associate Professor
SAP Crystal Reports integrations (4)
Integrations rated by users
We looked at 175 user reviews to identify which products are mentioned as SAP Crystal Reports integrations and how users feel about them.
Integration rating: 4.5 (10)
“Azure integrates well with Microsoft SQL Server, providing scalable cloud services, backup capabilities, and flexible options for supporting hybrid database environments.”
Dave R.
Manager
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
“Nos pieces de rechange sont gérer via cette base”
laurent b.
Chargé de projet et fiab
Integration rating: 4.0 (1)
“HeavyJob works much better at monitoring cost and progression on a project site.”
“Spectrum is our CRM so we need to have 2 way connection”
Michael H.
Project Management
Other top integrations
SAP Crystal Reports support options
Typical customers
Platforms supported
Support options
Training options
SAP Crystal Reports FAQs
Q. What level of support does SAP Crystal Reports offer?
SAP Crystal Reports offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk
