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FreshBooks vs Invoice Ninja Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Create. Send. Get Paid. Invoice Ninja is the leading small-business platform to invoice, accept payments, track expenses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4.50

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

3.6K

5

4

3

2

1

2,116

1,234

235

38

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

129

5

4

3

2

1

113

15

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.

KB

Kristina B.

For a small company as myself the excellent invoice features has been very helpful and useful.
AvatarImg

Duncan W.

FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

CB

Cheikh B.

Pros

Luckily, the customer support team was fantastic - helped us figure out where the missing piece was and it looks like we've now got a product to do exactly as we need.

MC

Michelle C.

Invoice Ninja makes it easy to generate invoices and track payments. It’s super customizable and there are so many useful features that I haven’t been able to use them all.

SC

Shirley C.

Great, very easy to use, super flexible and amazing customer service.

NS

Niv S.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
AvatarImg

Steve H.

It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.

JB

Jeff B.

Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

KM

Khurram M.

Cons

There are limits on project management. Navigation can get confusing sometime because of not having back buttons.

RI

Ryuta I.

What prompted this review was a series of trials and failures with different products and Invoice Ninja itself over about two months.

MC

Michelle C.

When I find some I'll have to come back and fill this in.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features97
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Email Templates
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Status Tracking
  • Subscription Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction History
  • Visual Analytics
  • Workflow Management
  • Total features56
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Email Templates
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Status Tracking
  • Subscription Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction History
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations295
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

FreshBooks logo

FreshBooks

Not so delighted

Reviewed 3 years ago

to be honest Invoice Ninja is much better for auto invoicing and much easier to integrate with 2checkout

Pros

The graphic interface of this software id great , really great but all other funckions can not compare with cometition

Cons

There is no easy integration with some "checkout" softwares like 2chekout

Vendor response

Hey Ivan, thank you for sharing your review of FreshBooks! I'm sorry to hear about your frustration with the payment gateways that we integrate with. We do have integrations with two payment gateways, WePay and Stripe, but not 2checkout. If you have any other specific feedback or questions, whether about recurring invoices, online payments or otherwise, our Support Team would be happy to assist with this. We can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or support@freshbooks.com. ^DM

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Good product, but even better customer service.

Reviewed 5 years ago

I use Freshbooks to bill my largest client. 6 months after continually submitting invoices, the client had a unique edit request to all past hours billed. I wanted to get in the fetal position and suck my thumb; however, the customer service rescued me. Saved the day. Pulled off a great, rare customer service experience. They rock. I am happy. Back to work.

Pros

Easy invoice creation. Easy project creation. Track past invoice with ease.

Cons

None yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Freshbooks has taken the pain out of invoicing my clients

Reviewed 5 years ago

For year's i was using MS Word / Adobe Indesign to create my invoices. It took alot of time and there was no great system/app/cloud software at play - just lots of folders and documents. I found that invoicing was a bottom of my list. Finally i found Freshbooks. From the get go it was super easy to set up. I can now easily manage clients - create invoices - manage payment terms. I particularly like the payment automation using paypal and stripe. Now I'm on top of my invoicing and i can only thank Freshbooks for that.

Pros

- Simple to setup - Good pricing for small business - Nice integration for payments - There's an iOS App - Its Cloud based

Cons

- Invoice customisation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Easy to use and the system is very intuitive.

Reviewed 4 years ago

Ease of invoice tracking

Pros

The tracking functionality especially when you are issuing invoices. you can tell if the party on the other end has Opened the invoice as well as when payment was posted. You can create drafts and change them into real invoices as well and as a sales company the quote functionality is key. As well you can set up different services in your profile so when you create your invoices regularly it will auto populate prices for you as well as taxes, mileage etc.

Cons

I feel that this software needs to expand and create other apps that can connect with different aspects of your business. I.e connecting directly with payment processing providers to help with book keeping.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks logo

FreshBooks

Great, sleek interface but sadly won't replace Quickbooks

Reviewed 4 years ago
Pros

Clean, sleek looks. Super easy interface. Love the recurring invoice thing and the ability to invoice over email.

Cons

It's just not enough to get rid of Quickbooks and I don't really see the need in paying for both. I would love to use this one alone if I thought it would do everything.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks logo

FreshBooks

Convenient and simple!

Reviewed 4 years ago
Pros

Freshbooks is great for small businesses and people doing self-employed/freelance work. It makes it super easy to track time, expenses, and revenue, as well as send invoices and receive payments. There is also a mobile app to track time and input expenses/receipts on the go. In addition, the expense report and profit and loss make tax season a breeze. Overall, Freshbooks makes accounting straightforward and stress-free.

Cons

You can't have any duplicate invoice numbers, which is very frustrating after an invoice has been deleted. If you delete an invoice and then want to reuse that invoice number (so all your invoices are sequential and not skipping a number), you must undelete the original invoice, change the invoice number, delete it again, and then change your new invoice to the original number. It's just a lot of extra steps that could be avoided if duplicates were allowed only for deleted invoices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks logo

FreshBooks

Like it But Lacking Decent Timer

Reviewed 5 years ago

This is a review of Freshbooks Classic. They have just come out with a new version that I am not using due to a lack of addins at this early stage. I use Freshbooks to invoice my customers for the time and materials I spend on their products. I have recurring invoices that automatically bill my customers on the first of the month for their monthly recurring services and any labor I may have spent...

Pros

Very easy to invoice.

Cons

Time tracking methods/tool are totally lacking.

Vendor response

Hi Kent! Tim from FreshBooks here, thanks for taking the time to leave us a detailed review. I'm happy to hear that you're enjoying using the auto-bill, recurring invoicing aspect of the software! I definitely hear you when it comes to the lacking experience for time tracking. I'm not too sure if you've tried the new FreshBooks yet, but we did improve upon time tracking section so that you'll...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Freshbooks is wonderful website to log hours and billing

Reviewed 5 years ago

Billing and invoice feature is fantastic.

Pros

I like to use Freshbooks for it is quite polished, intuitive website that supports invoices and estimates, expenses and hours logging. I can easily set invoice due dates, billing, bookkeeping/accounting etc. If you're looking for strong invoicing and billing features, I will recommend Freshbooks for easy and hassle free use.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

I used fresh books as a freelance artist and it was very helpful.

Reviewed 5 years ago

Invoice and billing organization and tracking.

Pros

Ease of use, user friendly, great design. This software helped me keep track of billing my clients, all of my invoices, etc. This was extremely helpful in my days as a freelance graphic designer.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks, helps you account for your transactions as a small business

Reviewed 4 years ago

The different invoice templates allowed us to pick and the choose the correct solution in terms of invoice design for our company

Pros

Besides the invoicing templates, it is a simple straight forward package that is usable by a small business. The expense categories are simople enough for non accountants to work with

Cons

The use of single entry accounting which Freshbooks uses may lead to the business outgrowing the accounting package. That is a fear we have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Great and easy to use product for small business invoicing.

Reviewed 4 years ago

Easy to use tool to invoice my clients.

Pros

I am using the free version and never had an issue with it. I've been using it for almost 10 years. The interface is clean and simple, and I love that I can track my projects using the computer and also on my phone with the timer feature. I don't do enough with my business to need to upgrade to a paid version but I would consider it if I went freelance full-time.

Cons

The invoice template is a little dated looking, but it doesn't bother me enough to figure out how to change that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

the accounting of my business is no longer a problem; is what this application has achieved

Reviewed 4 years ago

It allows me to customize the appearance of the invoice by changing the colors and adding the logo of your company. I can also notify my clients about the invoice by email (they will receive a link to view the invoice online)

Pros

This program is designed for entrepreneurs to be able to manage accounting without having to be experts in finance. This application is focused on the monitoring of time, the generation of invoices, and the monitoring of the expenses of the company. allowing me to have organized the accounting of my business

Cons

There is the limitation of needing an Internet connection, but that is a minor problem nowadays. And finally, it does not allow you to make quarterly tax payment estimates

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks logo

FreshBooks

Great platform for accounting and invoicing

Reviewed 3 months ago

Great!

Pros

It has great invoice management options.

Cons

Some options on the platform can be simplified and made easier to understand how to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks logo

FreshBooks

user friendly tool for invoicing.

Reviewed 3 years ago

Invoice and tracking time made easier.Accurate accounting information

Pros

Can build custom,well designed invoice for clients.Easy and simple to use even for a non-accountant type.It allows to track time and track expenses.Excellent customer service and connectivity to bank and financial institutions in a excellent manner.It has an easy access on mobile device also.

Cons

The report can be little improved to make more flexible and strong.Offer more flexible for the estimating module layout.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Easy to create business invoices

Reviewed 4 years ago

Creating business invoice and workflow of the business.

Pros

The user interface is very simple to use. I mostly work 4 hours daily on this and never get feel tried and it saves my time also. There are many inbuilt features that I used to create business flow charts which helps me to focus on weak areas.

Cons

It should add more feature to transfer invoices automatically. I hope this will be fixed soon in next version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks logo

FreshBooks

Great Organizer

Reviewed 2 years ago

I enjoyed using it at the time it was very convenient and I had all the features I needed for my small business

Pros

I like that has the ability to generate your own invoice letterhead and invoice numbers starting from whatever numbers you want

Cons

The version I had to use didn’t have a link to my bank account

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks logo

FreshBooks

Easy to use effective - does what it says makes me look good pretty

Reviewed 4 years ago
Pros

API, customer service, recurring billing & autopay functionality Also very easy to invoice. I honestly can't think of any. It's easy to invoice for computer illiterates

Cons

Time tracking methods/tool are totally lacking. No bank reconcilation Sometimes I forget how to do things that I don't do very often.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Invoicing and time tracking

Reviewed 3 years ago

Perfectly working for our time and invoice tracking

Pros

Helps in both invoicing and time tracking. Great overall quality and definitely easy to use. Several platforms integration for ease of payment.

Cons

Pricing is not too affordable, but all worth whatever the price is

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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FreshBooks logo

FreshBooks

IOS APP is very helpful on th Go

Reviewed 3 years ago

As a small business owner I love this app. I can check and send invoices on the go using my apple app which comes in very handy as I have to travel a lot for my business.

Pros

When I send an invoice i can see if the client got and opened the invoice. This way they can never get away saying they did not receive the invoice, which saves a lot of frustration and helps in getting payments done with out delay.

Cons

Generating financial reports is little tedious.

Overall Rating