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FreshBooks vs Zoho Books Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

Zoho Books is an online accounting software designed to streamline back office operations, automate workflows, and allow...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.3K

5

4

3

2

1

2.5K

1.4K

267

44

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

618

5

4

3

2

1

339

215

41

11

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

Pros

I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
Bad automatic matching, paypal multi-currency feed all over the place.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features104
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • Cash Management
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Profiles
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Government
  • For Legal Professionals
  • For Medical Purposes
  • For Real Estate
  • For Small Businesses
  • For Trucking Industry
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Management
  • Trip Logs
  • Trust Accounting
  • Vendor Management
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Total features97
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • Cash Management
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Profiles
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Government
  • For Legal Professionals
  • For Medical Purposes
  • For Real Estate
  • For Small Businesses
  • For Trucking Industry
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Management
  • Trip Logs
  • Trust Accounting
  • Vendor Management
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Integrations

  • Total integrations334
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations122
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

MC
AvatarImg

Michael C.

Security and Investigations, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

FreshBooks logo

FreshBooks

Useful software

Reviewed 5 years ago
Pros

Fresh books really helped me get my books organized.

Cons

It took a little while to understand the software

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Junaid R.

Internet, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

FreshBooks logo

FreshBooks

Refresh your mind

Reviewed 5 years ago

Really this is a very cool app

Pros

If you want to refresh your mind and body reading the books on Fresh books

Cons

You can find best and the books you want. This is a app how gives you every thing in a one place

RG
AvatarImg

Rickie G.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

FreshBooks logo

FreshBooks

I liked using Fresh Books as an accounting software. It was somewhat easy to use. I would reccomend

Reviewed 6 years ago

I used Fresh Books for accounting. It was easy to use and I like that it is cloud based.

Pros

I have always used quick books and wanted to try something new. Fresh books was highly recommended.

Cons

I personally chose not to use it. I found there were other software systems that offered more services for about the same price. I did enjoy the ease of use while I did use it.

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angel k.

Telecommunications, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

One of the best accounting softwares

Reviewed 5 years ago
Pros

They have good business tools but one I love most is their invoices, I take about 2 minutes to create clients and send invoices and it is very easy to use their system

Cons

there is nothing I dont like about fresh books

JC
AvatarImg

Jessica C.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

FreshBooks logo

FreshBooks

Doesn’t compare to quickbooks

Reviewed 2 years ago

Overall, I wanted to like fresh books. However in the long run they just don’t compare to quick books.

Pros

Customer service is great, they are always helpful & available via phone or email.

Cons

Many features aren’t even available in the lite version.

Vendor response

Hey Jessica, thank you for taking the time to share your review of FreshBooks. Thank you for your kind words about our Support Team - we do aim to help customers however we can! You are correct that there are certain features in FreshBooks that are associated with certain plans. If you haven't had a chance already to share the specifics of what features you'd like to see in our Lite plan, our Support Team can assist in passing that feedback along. The contact information for the Support Team can be found here: https://www.freshbooks.com/contact ^DM

SK
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Sahil K.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

This reviewer only left a rating

Reviewed 6 years ago
Pros

Its easy to use , easy to find the books and very usefull books are there with which you can lear a lot

Cons

No cons were added to this review

MT
AvatarImg

Miracalle T.

Banking, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks has truly helped my small business!

Reviewed 4 years ago

My experience was FreshBooks has been a phenomenal one! The interface is great and the presentation and look of the program is great as well!

Pros

I do enjoy the simplicity of the Fresh Book system. I haven't tried very many software systems like Fresh Books, but I will say that so far my experience with their software has been good enough for me to stick with them and not go out and search for any other comps! I was introduced to Fresh Books a few months ago when I was watching a YouTube video on my home computer and an advertisement popped up. Generally, I don't pay much attention to the ads, but the ad I saw that day really caught my eye! I was intrigued enough to try it out and I am truly happy I did.

Cons

There's not thing that I dislike about Fresh Books.

AR
AvatarImg

Verified reviewer

Accounting, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Nice product

Reviewed 5 years ago

It was overall a good experience

Pros

Collections and content of books available

Cons

It should be more responsive and operater friendly

DP
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Danovia P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Would Purchase Again

Reviewed 7 years ago

I normally purchase my text books for school physically at my school. I purchased my books from on the website and them books are cheap and can be delivered to my home without any issues.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Katherine P.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Excellent experience looking for my favorite books.

Reviewed 6 years ago

It has allowed me to find my favorite books. It keeps me happy and in touch with my favorite books.

Pros

If you are a book lover, this is an excellent tool to find the favorite. Its functions are fabulous and incredible so I recommend its use.

Cons

I really do not find anything against it. It is an ecxelente application to look for favorite books. I love.

AR
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Verified reviewer

Management Consulting, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Fresh Books Reviews.

Reviewed 5 years ago

I have read a lot of books and I find these ones to be the best among all books I have come in contact with. It has help me shaped my life and has led me in the right path in building my career. I would not be brought this far without fresh books. If there are any books for me to recommend to users, it will be the fresh books. All thanks to fresh books today I have freedom in both my life and my work.

Pros

It has a great content, filled with a lot of insight, it covers almost everything that a man need to build a strong foundation with for his life. Above all is user friendly.

Cons

Some of the contents are little dynamic but is very good that way. At least no matter what your profession is, it can still be of a great help to you and guide you build a better life. That's the beauty of it dynamic.

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taufiqur rhaman s.

Business Supplies and Equipment, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

A good platform for project management

Reviewed a year ago

Oveall i satisfied using fresh books

Pros

Easy to navigate app. Great for small business.

Cons

Its a great app, bit it constantly freezes for me. On samsung A52s.

JK
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Jake K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Great experience.

Reviewed 7 years ago

Awesome experience using Fresh Books. I would definitely reccomend to any of my colleagues looking for a good way to get books.

Pros

No pros were added to this review

Cons

No cons were added to this review

Ma
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Maaz a.

Arts and Crafts, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

FreshBooks logo

FreshBooks

Book reading experience

Reviewed 5 years ago
Pros

I love toread books and especially on this platform I can interact with number of books at a time so it become easy for me.

Cons

Nothing, I like almost everything about this site.

AR
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ANANDHU R.

Medical Practice, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Best accounting and financing software in the world

Reviewed 4 years ago

It is the best app for simple business invoicing.

Pros

Fresh books makes us easy to manage finances.

Cons

Sometimes I getting error signs when trying to send invoices.

SV
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Shannon V.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Fresh books review

Reviewed 10 months ago

Happy with the product for what it did

Pros

It was very easy to use and navigate fresh books

Cons

My business outgrew fresh books, needed an app that could do more

PM
AvatarImg

Prashant M.

Computer Software, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

Best and fresh, as their names.

Reviewed 5 years ago
Pros

Books are easily available online. We don't need to rush to market in dense crowd and waste our time, its quick and simple. This part is most favo one. I can easily get desired books whenever i want them. Books are my life and this software is my oxygen.

Cons

In order to fetch some real valuable books. Its pretty hard and nonsense too. Kindly keep updating your app time to time.

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Jorge David K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Very comfortable accounting and billing solutions

Reviewed 6 years ago

Control and management of invoices and accounting books

Pros

It allows a complete control of the accounting that is used in the company, as well as the invoicing of it. Allowing the editing of invoices through a system of templates.

Cons

It is a paid product that competes against open source software offered in the market, through an annual payment system.

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Joshua Y.

Education Management, 5,001-10,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

FreshBook review

Reviewed 5 years ago
Pros

Easy to access and explore books from different authors

Cons

It's mode of book arrangements, as they are not professionally packed

Vendor response

Hey Joshua, thank you for sharing this review. It believe you left this review for the wrong company - FreshBooks is an invoice-centric accounting solution for small, service based businesses. We are not a publishing company, or related to the sale of books. If you have any questions about FreshBooks, you can reach our Support Team at 1-866-303-6061 Monday through Friday, 8am-8pm EST or support@freshbooks.com. ^DM

YA
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Yasmin A.

Hospital & Health Care, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

FreshBooks logo

FreshBooks

Freshnooks

Reviewed 5 years ago

I have had a great experience

Pros

Is a great software for the use of books

Cons

Can be costly to subscribe on a monthly basis

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Idowu E.

Entertainment, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Fresh Book Lovers

Reviewed 3 years ago
Pros

Fresh Book Gives chances to books on My career

Cons

Fresh Book is easy to get and use fast and no time wastage

SO
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Sanid O.

Logistics and Supply Chain, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

My opinnion

Reviewed 5 years ago
Pros

I like read books and there is so much websites where you can read but this one is amazing.

Cons

There needs to be books on every language but still its the best.

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Milagros P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Administrative planning, invoices, expenses and profits

Reviewed 6 years ago

I used to worked with editors and usually going to presentations of books and selling of books for children, the software make me realize administrative planning

Pros

I was looking for software to keep my books on my business that is a children books writer. In this matter, the software needs to manage expenses for presentations, invoices for appearances and books, with Freshbooks I found easy software to use that I can work with. In addition, I can customize the expenses and the invoices I can present; also I can set up the bank account to affiliate with the software for my business.

Cons

The software is working really well and I don't find anything wrong with the software. All I would like reports and invoices have more customization facilities.

JA
AvatarImg

Julietta A.

Information Technology and Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

One of the Successful platforms for reading and analyzing different topics.

Reviewed a month ago
Pros

Availability and easier to find and read the necessary books.

Cons

There are spheres that are not included.

JR
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Joshua R.

Apparel & Fashion, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Fresh books

Reviewed 6 months ago

Many times and hours I solve the issues of my customer

Pros

It's so easy when it comes on fresh books

Cons

No need any thing to change it's so we'll ilike it

TD
AvatarImg

Tiana D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zoho Books logo

Zoho Books

Automatic credit card charging

Reviewed 7 years ago

We love the number of automatic credit card charging integrations in Zoho Books. This is also very full features compared to Freshbooks and now that Freshbooks is doing away with PayPal Payflow in July 2016 this is one of the few providers to maintain that integration (we need it)!

Pros

No pros were added to this review

Cons

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Sam I.

Internet,

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Books

Tons of features and functionality for the money

Reviewed 6 years ago

It helps me manage my billing, invoicing, purchase orders, bills, expenses, etc! I couldn't get paid without it.

Pros

It has all of the bells and whistles that you could possibly need for your bookkeeping software. And if it doesn't have it, there's probably another Zoho product that does it anyway, and they all seem to integrate.

Cons

Took a little while to get used to where things were (switched over from Freshbooks) and the reporting is a little different, but it's all in there!

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Peter F.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Books

Perfect for Small Businesses, Falters a Bit as You Get Bigger ($3 million+ ARR)

Reviewed 5 years ago
Pros

Incredibly good value for the price (way cheaper than Freshbooks/Quickbooks) Integrates well with the rest of the Zoho suite Close to everything you'd want from a cloud bookkeeping software

Cons

No payroll (which is a game breaker for some, we're small enough that it doesn't really matter) Missing little nice features from Quickbooks like true reporting tags Freelance bookkeepers don't usually have experience with it

NB
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Nikki B.

Publishing, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Books

Efficient, affordable took that's essential for my business

Reviewed 3 years ago

I switched to Zoho Books from FreshBooks a little over a year ago when the cost of FreshBooks became unmanageable and free options, such as Wave, did not serve my purposes. I was also looking for a cloud invoicing/expense-tracking system that was less glitchy and easier to use. Zoho Books is all of that. As a sole proprietor, the price suits my budget perfectly. Clients have told me that paying me through Zoho is much easier than paying me through FreshBooks or Wave. At tax time, it's easy to send my Profit & Loss report to my accountant. I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.

Pros

Zoho Books is easy for me to use and much easier for my clients to use when paying me. They've given me positive feedback about their invoicing experiences. It's also affordable, which was a huge deciding factor when I switched from another cloud invoicing program.

Cons

I wish I could see when a client has "viewed" my invoice. Also, I didn't realize that listing vendors on my expenses, such as Amazon, would count as "Contacts" and use up some of my slots. I'm glad I know now and I'm rectifying it.

JR
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Jose R. L.

Computer Networking, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Books

The best invoicing / accounting tool for freelancers, period.

Reviewed 3 years ago

Zoho Books is just a fantastic tool. Coming from Freshbooks and paying a hefty fee for it I was not only limited in terms of features (and paypal support) but also somewhat bored with their lackluster interface. Zoho was great and hit all the marks for me, the interface is simple and intuitive and the price point at my scale is just unbeatable. I can't see any other accounting system after using Zoho Books.

Pros

This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.

Cons

There are many features I didn't test because they are out of realm for my specific needs. I am sure for others they might be important but if these were "enabled as needed" rather than always there cluttering the interface that would be better.

WM
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Wayne M.

Internet, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Books

Zoho Books, best move we ever did

Reviewed 7 years ago

As our agency grew we realised that Freshbooks was not cutting it. We needed a solution that gave us a better overview of our accounting and billing. The updates and new features from Zoho Books seem like the roll out on a daily basis, always adding value and ease of use. Customer support is on point, clear communication and always on hand to make sure you are using their product correctly. We have now integrated with Zoho CRM and Projects for a full 360 of our agency processes and needs.

Pros

Simple, clean and clear UI. Nothing has come close. Onboarding our accountants was simple.

Cons

Very minimal, as we are growing we are finding that we need a few features our accountants require, but this is something they can do manually on ther end for now.