FreshBooks vs Zoho Books Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
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Reviews

Say Gabriel

Very simple to use, great choice for simple businesses

2017-04-15

Eventually I switched to Zoho Books and haven't looked back!

Pros

- Ease of use - Support - Beautiful interface - Easy expense tracking

Cons

- Limited functionality - Expensive - Poor support for multiple users at a low level

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering FreshBooks

If you're not sure, try it!

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
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Good Good Good Good

2017-01-06

As cloud-based accounting solutions continue to expand their invoicing features (along with the lines of what Zoho Books and FreeAgent have done), I think we were likely to see more companies opting for a combined invoicing and accounting solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Tiana Duffy

Automatic credit card charging

2017-02-21

This is also very full features compared to Freshbooks and now that Freshbooks is doing away with PayPal Payflow in July 2016 this is one of the few providers to maintain that integration (we need it)!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Books Reviews
Zoho Books
Online accounting software for growing businesses
Read more
Sam Insalaco

Tons of features and functionality for the money

2018-04-16

It helps me manage my billing, invoicing, purchase orders, bills, expenses, etc! I couldn't get paid without it.

Pros

It has all of the bells and whistles that you could possibly need for your bookkeeping software. And if it doesn't have it, there's probably another Zoho product that does it anyway, and they all seem to integrate.

Cons

Took a little while to get used to where things were (switched over from Freshbooks) and the reporting is a little different, but it's all in there!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Books Reviews
Zoho Books
Online accounting software for growing businesses
Read more
Wayne Manning

Zoho Books, best move we ever did

2016-11-25

As our agency grew we realised that Freshbooks was not cutting it.

Pros

Simple, clean and clear UI. Nothing has come close. Onboarding our accountants was simple.

Cons

Very minimal, as we are growing we are finding that we need a few features our accountants require, but this is something they can do manually on ther end for now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Zoho Books

We are happy overall at the moment.

Source: Capterra
Helpful?   Yes   No
Zoho Books Reviews
Zoho Books
Online accounting software for growing businesses
Read more