HITRUST Assessment XChange Pricing, Features, Reviews & Comparison of Alternatives

HITRUST Assessment XChange

Risk management tool for maintaining compliance information

5.0/5 (5 reviews)

HITRUST Assessment XChange overview

What is HITRUST Assessment XChange?

HITRUST Assessment XChange is a risk management software designed to help businesses handle risk assessment and compliance information from external parties. It enables organizations to streamline supply chain operations and collaborate with vendors to exchange risk assurance data.

The platform offers a third-party risk management (TPRM) solution, which allows managers to identify and mitigate operational risks and communicate expectations or business requirements to external stakeholders. HITRUST Assessment XChange enables enterprises to engage with third party organizations and identify individuals responsible for responding to risk assessments and compliance information requests in real-time. Supervisors can also use the application to generate monthly status reports on assessments and inherent risk questionnaires (IRQ).

HITRUST Assessment XChange facilitates integration with various third-party governance, risk management, and compliance (GRC) applications to electronically transfer assessment data across multiple platforms. Other features include engagement analytics, communication management, configurable workflow, auditing, compliance management, automated notifications, risk scoring, and more.
hitrustax.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
HITRUST Assessment XChange screenshot: HITRUST Assessment XChange inherent risk questionnaire templateHITRUST Assessment XChange screenshot: HITRUST Assessment XChange IRQ templateHITRUST Assessment XChange screenshot: HITRUST Assessment XChange vendor listHITRUST Assessment XChange screenshot: HITRUST Assessment XChange rapid assessment

HITRUST Assessment XChange user reviews

Excellent
5

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.6
  4.8
  5.0
Derek Costa

Shields feedback

Used weekly for less than 6 months
Reviewed 2020-11-25
Review Source: Capterra

Great service for us, and ability to leap frog forward to build our vendor management program.

Pros
Great tool with simple portal capability that is easy to use.

Cons
We really woul like to see the ability to download the IRQ and HAX for a vendor.

Response from HITRUST Assessment Exchange


Derek, thank you for your review! We are glad to hear the XChange has helped you leapfrog forward in building your vendor management program. Thank you for the helpful feedback regarding the ability to download reports. The XChange currently allows the download of IRQ results, and we will pass on your request for a report download capability to our product development team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Becker

TPRM Done Correctly and Inexpensively

Used weekly for less than 6 months
Reviewed 2020-11-24
Review Source: Capterra

TPRM is a full time job when performed properly. HITRUSTAX does it for me and does it well, freeing up my resources for other responsibilities and projects.

Pros
White glove setup, ability to customize to our requirements and wishes, diligent yet polite and professional follow up with my managed vendors, and the price. We are also HITRUST certified, so is nice that HITRUSTAX is under the same umbrella. We KNOW our TPRM partner is familiar with our compliance framework.

Cons
The portal is still maturing, but that can also be a strength because we are helping to polish the final product and get enhancements fairly quickly.

Response from HITRUST Assessment Exchange


Chris, it is great to hear the XChange is helping with your third-party risk management efforts! We appreciate you and your team's contributions to the product innovation efforts. Thank you for the positive review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Victor Salazar

A great solution to assist in our third-party risk management security assessments!

Used daily for 6-12 months
Reviewed 2020-11-24
Review Source: Capterra

Great experience, the staff and support are awesome and have had no issues with the overall program.

Pros
The ease of use is wonderful, easy to navigate console, and great overall workflow process.

Cons
Allow offline downloads for questionnaires would be a good feature.

Response from HITRUST Assessment Exchange


Victor, it's great to hear you are pleased with your experience with the XChange. We appreciate your positive review and helpful feedback regarding the offline downloads for questionnaires. The full results of the IRQ and the Gaps and Not Applicable sections of the Rapid Assessment are currently available for download. We have passed on the request for additional report download functionality to our product development team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brian Cayer

Wellforce Review

Used weekly for 6-12 months
Reviewed 2020-11-25
Review Source: Capterra

Using HAX has allowed us to enhance our Third Party Risk Management program without the need to add additional staff, since HITRUST is managing the vendor assessment process for us.

Pros
Standardized model for calculating both Inherent Risk and Residual Risk of vendors that uses the HITRUST framework for measurement. The ability to determine the level of assessment required for a vendor from a Rapid Assessment up to HITRUST CSF Certification. Vendors may already exist on the XChange which minimizes the assessment time.

Cons
As an early adopter of the platform, we worked with HITRUST to build out features most notability on various status updates. The reporting features are still in development, but API's can be used to integrate with GRC tools to support individual reporting needs.

Response from HITRUST Assessment Exchange


Brian, we are pleased to hear the XChange has helped you enhance your Third-Party Risk Management program in an efficient manner. We want to thank you and your team for being early adopters of the XChange and helping guide the product development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Willie Hight

Efficient and simplistic

Used daily for less than 6 months
Reviewed 2020-11-25
Review Source: Capterra

Pros
A condensed effective questionnaire that gives assurance of the vendors security program.

Cons
Inability to export full report for record keeping purpose.

Response from HITRUST Assessment Exchange


Willie, we appreciate your positive review! Thank you for your helpful feedback regarding the ability to export full reports for record-keeping purposes. This request has been passed on to our product development team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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HITRUST Assessment XChange pricing

Pricing options
Subscription
View Pricing Plans

Please contact HITRUST Assessment Exchange directly for pricing information.

HITRUST Assessment XChange features

API
Compliance Management
Data Import/Export
Third Party Integration
Workflow Management

Accounting Integration (183 other apps)
Accounting Management (217 other apps)
Activity Dashboard (287 other apps)
Audit Trail (165 other apps)
Automatic Notifications (188 other apps)
Billing & Invoicing (217 other apps)
Customizable Reporting (189 other apps)
Electronic Payments (193 other apps)
Expense Tracking (174 other apps)
Financial Analysis (160 other apps)
Invoice Management (260 other apps)
Invoice Processing (176 other apps)
Multi-Currency (183 other apps)
Real Time Data (168 other apps)
Reporting & Statistics (321 other apps)

Additional information for HITRUST Assessment XChange

Key features of HITRUST Assessment XChange

  • Alerts/Notifications
  • Corrective and Preventive Actions (CAPA)
  • IT Risk Management
  • Reputational Risk Management
  • Response Management
  • Risk Reporting
  • Risk Scoring
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