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Optro
5
300
4
107
3
9
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Optro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Optro overview
Based on 416 verified user reviews
What is Optro?
AuditBoard is an audit solution offering key features such as status tracking, issue management, role-based permissions, document management, and compliance management, among others.
Who uses Optro?
Reviews for AuditBoard come from a wide variety of industries, including financial services (10% of reviewers), banking (7%), and accounting (6%). The most frequent use case for AuditBoard cited by reviewers is audit (84% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
User Interface
Risk Management
Audit Management
Documentation
Workpapers
Recurring technical disruptions
Do you work for Optro? Manage this product listing
Optro’s user interface
Optro review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Optro?
Users report that AuditBoard streamlines audit management, risk assessment, and compliance by centralizing documentation, automating workflows, and improving team collaboration. They find the platform highly customizable, efficient for SOX and operational audits, and effective in connecting internal and external stakeholders, which saves time and reduces manual processes.
Reviewers indicate the user interface is intuitive and user-friendly, though some mention a learning curve for new users and occasional bugs after updates. They appreciate responsive customer support, frequent feature enhancements, and extensive training resources, but note that some advanced features are restricted by tier or require additional assistance.
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Who uses Optro?
Based on 416 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Optro's key features
GetApp's analysis of 91 verified user reviews collected between August 2021 and September 2024 identifies AuditBoard's most critical features and summarizes user sentiment about those features.
Reviewers appreciate AuditBoard's status tracking capabilities for their ease of use and real-time updates. They highlight the valuable dashboards and PowerBI integrations for live reporting to management and executive sponsors. Users report that the system saves time by reducing the need for manual updates and email communications. However, some find setting up dashboards complicated and note that external auditors struggle to access tracking capabilities. They also mention the importance of reminders and clear visibility of tasks and audit processes. Of the 23 AuditBoard users who gave detailed accounts of their use of Status Tracking, 96% rated this feature as important or highly important.
Reviewers highlight AuditBoard's document management capabilities for their efficiency and organization. They appreciate the powerful search and retrieval functionalities, version control, and the ability to create folders for storing related documents. Users report that the system helps maintain compliance with regulations and internal processes. They find it easy to upload, share, and manage documents, though some mention difficulties with long-term search functionality and document extraction. Overall, they value having a centralized platform for all audit-related documents. Of the 36 AuditBoard users who gave detailed accounts of their use of Document Management, 92% rated this feature as important or highly important.
Sam M.
Manager, Internal Controls
JODI-ANN H.
Audit Manager
John R.
VP, Head of Internal Audit
Sarah S.
Manager internal Audit and SOX Compliance
Reviewers indicate that AuditBoard's compliance management capabilities provide a holistic view of compliance departments and support managing multiple frameworks. They appreciate the ability to map controls, related risks, and IT components, and report on enterprise compliance. Users find the system helpful for submitting audit requests and ensuring compliance across the organization. However, some mention that the compliance management system requires extensive training and is not used by all teams. They value the reporting functionality and the integration with internal requirements and processes. Of the 28 AuditBoard users who gave detailed accounts of their use of Compliance Management, 79% rated this feature as important or highly important.
Reviewers find AuditBoard's risk assessment capabilities valuable for conducting quarterly assessments and summarizing results via heat maps. They appreciate the ability to provide organization-wide and specific entity risk assessments, and the intuitive nature of the module. Users report that the tool helps make annual risk assessments more efficient and allows for collaboration. However, some note that the risk assessment module does not fully integrate with other modules and lacks certain functionalities, such as creating risk assessment documents or reports. Of the 25 AuditBoard users who gave detailed accounts of their use of Risk Assessment, 76% rated this feature as important or highly important.
All Optro features
Features rating:
Optro alternatives
Optro integrations (8)
Integrations rated by users
We looked at 416 user reviews to identify which products are mentioned as Optro integrations and how users feel about them.
Integration rating: 3.0 (3)
“Integrating Okta with Jira enables SAML single sign-on across the Atlassian cloud, letting engineers access sprint backlogs with unified credentials.”
Rowan D.
Software Engineer
Integration rating: 4.7 (3)
“Streamlines everything and makes it easy to get things done”
“The newest integration have not used a ton yet”
Chris S.
General Manager
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
“To manage Compliance and auditing”
Shilpa W.
Lead HR Technology
Integration rating: 4.0 (1)
Optro customer support
What do users say about Optro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Optro customer support.
Widespread user sentiment highlights AuditBoard's customer support as friendly, helpful, and highly responsive to inquiries.
A significant portion of users report fast turnaround times, often receiving feedback or solutions within 24 hours.
Multiple users appreciate the willingness of support staff to jump on calls and provide personalized assistance when needed.
A fair number of users value the attentiveness of the team, noting their openness to feedback and proactive approach to resolving issues.
Support options
Training options
To see what individual users say about Optro's customer support, check out the review snippets below.
“AuditBoard has been excellent to deal with from the original request for proposal through to ongoing customer service as an existing client. ”
Elizabeth F.
Chief Audit Executive
Optro FAQs
Optro has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. What is Optro used for?
Optro, formerly AuditBoard, is the GRC Intelligence Platform for enterprise audit, risk, and compliance teams. It combines a trusted system of record with an agentic system of action: your risks, controls, frameworks, policies, issues, obligations, and vendors live in one connected data core that AI keeps current in real time. On top of that record, Optro AI and governed agents collect evidence, test controls, map frameworks, tier vendors, and summarize regulatory change. Your team sets the methodology, governs and tunes the agents, and decides what to act on, with every decision logged, traceable, and reviewable. Solutions span audit management, controls and SOX, enterprise and operational risk, IT and cyber risk, IT and regulatory compliance, third-party risk, ESG, and AI governance. Optro is trusted by more than 50% of the Fortune 500 and 7 of the Fortune 10, named a Leader by Gartner and Forrester, and top-rated by customers on G2, Capterra, and Gartner Peer Insights.
Q. What level of support does Optro offer?
Optro offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support






















