getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Optro Logo

Move at the speed of risk with GRC Intelligence

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Optro - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Optro overview

Based on 416 verified user reviews

What is Optro?

AuditBoard is an audit solution offering key features such as status tracking, issue management, role-based permissions, document management, and compliance management, among others.

Who uses Optro?

Reviews for AuditBoard come from a wide variety of industries, including financial services (10% of reviewers), banking (7%), and accounting (6%). The most frequent use case for AuditBoard cited by reviewers is audit (84% of reviewers).

Starting price

Alternatives

with better value for money


Pros & Cons

User Interface

Risk Management

Audit Management

Documentation

Workpapers

Recurring technical disruptions

Do you work for Optro? Manage this product listing

Optro’s user interface

Ease of use rating:

Optro review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(116)
5(300)

What do users say about Optro?

Users report that AuditBoard streamlines audit management, risk assessment, and compliance by centralizing documentation, automating workflows, and improving team collaboration. They find the platform highly customizable, efficient for SOX and operational audits, and effective in connecting internal and external stakeholders, which saves time and reduces manual processes.

Reviewers indicate the user interface is intuitive and user-friendly, though some mention a learning curve for new users and occasional bugs after updates. They appreciate responsive customer support, frequent feature enhancements, and extensive training resources, but note that some advanced features are restricted by tier or require additional assistance.

Select to learn more


Who uses Optro?

Based on 416 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Accounting
Banking
Retail
Financial Services
Others

Use cases

Audit
Compliance
Risk Management
Governance, Risk and Compliance (GRC)
ERM

Optro's key features

GetApp's analysis of 91 verified user reviews collected between August 2021 and September 2024 identifies AuditBoard's most critical features and summarizes user sentiment about those features.

Status Tracking

Reviewers appreciate AuditBoard's status tracking capabilities for their ease of use and real-time updates. They highlight the valuable dashboards and PowerBI integrations for live reporting to management and executive sponsors. Users report that the system saves time by reducing the need for manual updates and email communications. However, some find setting up dashboards complicated and note that external auditors struggle to access tracking capabilities. They also mention the importance of reminders and clear visibility of tasks and audit processes. Of the 23 AuditBoard users who gave detailed accounts of their use of Status Tracking, 96% rated this feature as important or highly important.


Document Management

Reviewers highlight AuditBoard's document management capabilities for their efficiency and organization. They appreciate the powerful search and retrieval functionalities, version control, and the ability to create folders for storing related documents. Users report that the system helps maintain compliance with regulations and internal processes. They find it easy to upload, share, and manage documents, though some mention difficulties with long-term search functionality and document extraction. Overall, they value having a centralized platform for all audit-related documents. Of the 36 AuditBoard users who gave detailed accounts of their use of Document Management, 92% rated this feature as important or highly important.

See related user reviews

“Annotate doesn't allow for excel files to be annotated unless you do PDF conversion which is not ideal.”
SM

Sam M.

Manager, Internal Controls

“Limited options for formatting within the platform”
JA

JODI-ANN H.

Audit Manager

“The install fails if files are open.”
JR

John R.

VP, Head of Internal Audit

“Archive function does not allow you to adjust old files if document retention policy changes.”
SS

Sarah S.

Manager internal Audit and SOX Compliance


Compliance Management

Reviewers indicate that AuditBoard's compliance management capabilities provide a holistic view of compliance departments and support managing multiple frameworks. They appreciate the ability to map controls, related risks, and IT components, and report on enterprise compliance. Users find the system helpful for submitting audit requests and ensuring compliance across the organization. However, some mention that the compliance management system requires extensive training and is not used by all teams. They value the reporting functionality and the integration with internal requirements and processes. Of the 28 AuditBoard users who gave detailed accounts of their use of Compliance Management, 79% rated this feature as important or highly important.


Risk assessment

Reviewers find AuditBoard's risk assessment capabilities valuable for conducting quarterly assessments and summarizing results via heat maps. They appreciate the ability to provide organization-wide and specific entity risk assessments, and the intuitive nature of the module. Users report that the tool helps make annual risk assessments more efficient and allows for collaboration. However, some note that the risk assessment module does not fully integrate with other modules and lacks certain functionalities, such as creating risk assessment documents or reports. Of the 25 AuditBoard users who gave detailed accounts of their use of Risk Assessment, 76% rated this feature as important or highly important.


All Optro features

Features rating:

360 view
Actionable insights
Adaptive learning
AI-Enabled esg reporting
AI monitoring
AI text generation
AI text summarization
Audit performance
Audit planning
Audit trail
Autonomous task execution
Benchmarking & competitive analysis
Centralized data
Checklists
Communications
Compliance reporting
Crisis management
Cross-system integration
Customer support
Customizable templates
Dashboard
Data types
Decision making
Environmental, quality and safety management
Finance
Flexibility
Governance, risk & compliance
Implementation
Integration
Investment
KRI (key risk indicator) monitoring
Mobile access
Multi-Channel data collection
Multi-step planning
Natural language interaction
Notifications
Oversight
Performance tracking
Policies
Proactive assistance
Professional services
Public
Ratings
Recommendations
Recovery plans
Reviews
Risk classification
Risk identification
Risk methodology
Scoring
Security & privacy
Strategic planning
Templates
Third party
Third-Party integrations
Training & learning
Vendor performance
Workflows

Optro alternatives

Optro logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Onspring logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SiteDocs logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Mitti (by SafetyCulture) logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Optro integrations (8)

Integrations rated by users

We looked at 416 user reviews to identify which products are mentioned as Optro integrations and how users feel about them.

Jira logo
Jira

Integration rating: 3.0 (3)

“Integrating Okta with Jira enables SAML single sign-on across the Atlassian cloud, letting engineers access sprint backlogs with unified credentials.”

RD

Rowan D.

Software Engineer

Slack logo
Slack

Integration rating: 4.7 (3)

“Streamlines everything and makes it easy to get things done”

“The newest integration have not used a ton yet”

CS

Chris S.

General Manager

1/2

Integration rating: 5.0 (2)

Integration rating: 4.5 (2)

“To manage Compliance and auditing”

SW

Shilpa W.

Lead HR Technology

Integration rating: 4.0 (1)

Optro customer support

What do users say about Optro customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Optro customer support.

Widespread user sentiment highlights AuditBoard's customer support as friendly, helpful, and highly responsive to inquiries.

A significant portion of users report fast turnaround times, often receiving feedback or solutions within 24 hours.

Multiple users appreciate the willingness of support staff to jump on calls and provide personalized assistance when needed.

A fair number of users value the attentiveness of the team, noting their openness to feedback and proactive approach to resolving issues.

Support options

24/7 (live rep)
Knowledge base
Chat
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Documentation
In person
Webinars
Videos

To see what individual users say about Optro's customer support, check out the review snippets below.

“AuditBoard has been excellent to deal with from the original request for proposal through to ongoing customer service as an existing client. ”

EF

Elizabeth F.

Chief Audit Executive

Optro FAQs

Q. Who are the typical users of Optro?

Optro has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. What is Optro used for?

Optro, formerly AuditBoard, is the GRC Intelligence Platform for enterprise audit, risk, and compliance teams. It combines a trusted system of record with an agentic system of action: your risks, controls, frameworks, policies, issues, obligations, and vendors live in one connected data core that AI keeps current in real time. On top of that record, Optro AI and governed agents collect evidence, test controls, map frameworks, tier vendors, and summarize regulatory change. Your team sets the methodology, governs and tunes the agents, and decides what to act on, with every decision logged, traceable, and reviewable. Solutions span audit management, controls and SOX, enterprise and operational risk, IT and cyber risk, IT and regulatory compliance, third-party risk, ESG, and AI governance. Optro is trusted by more than 50% of the Fortune 500 and 7 of the Fortune 10, named a Leader by Gartner and Forrester, and top-rated by customers on G2, Capterra, and Gartner Peer Insights.


Q. What level of support does Optro offer?

Optro offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

Related categories