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Ideagen Quality Management vs KAWAK Comparison (2026)

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Ideagen Quality Management logo

Ideagen Quality Management

KAWAK logo

KAWAK

Overview

Ideagen Quality Management is a quality, safety and risk management system offering tools for audit management, document control incident management, corrective actions and more

kawak is a business management and document control solution that helps businesses manage audits, equipment, risks, human talent, and more from a centralized platform. It allows staff members to utilize the built-in customer service module to set up PQRS

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

238

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

178

5

4

3

2

1

107

57

10

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.6

346

5

4

3

2

1

237

94

15

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

“I would like if during document control if a revision was updated that it could adjust the footer of the document”
LS

Lee S.

QHSE Facilities Manager

“The people module and it’s a bit complicated especially when giving permission, access etc but still it’s manageable.”
BC

Bien C.

System and Service Operations Analyst IT

“Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue.”
Verified reviewer profile picture

Rob W.

Group Systems Architect

Pros

Not enoughreviews yet

Cons

“Customer support has dropped off a cliff in the last few years, we feel almost tricked since we're now on a SAAS model which has reduced local control.”
DS

David S.

IT infrastructure

“The I have found them untrustworthy multiple times selling us unnecessary training packages, project management support and then recently we were informed with only 6 months notice that we would need to spend a huge % more to move our database to the cloud.”
HD

Heather D.

Quality and governance manager

“We don't even have an account manager anymore.”
DS

David S.

IT infrastructure

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features75
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Business Process Automation
  • Calendar Management
  • Calibration Management
  • Change Management
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Defect Tracking
  • Disaster Recovery
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • EDI
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • FDA Compliance
  • File Recovery
  • File Sharing
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Governance
  • HIPAA Compliant
  • HR Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Internal Controls Management
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • Offboarding
  • Offline Access
  • Onboarding
  • Operational Risk Management
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Product Data Management
  • Project Management
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Rules-Based Workflow
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Statistical Process Control
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Vendor Management
  • Version Control
  • Workflow Configuration
  • Workflow Management
  • Total features84
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Business Process Automation
  • Calendar Management
  • Calibration Management
  • Change Management
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Defect Tracking
  • Disaster Recovery
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • EDI
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • FDA Compliance
  • File Recovery
  • File Sharing
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Governance
  • HIPAA Compliant
  • HR Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Internal Controls Management
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • Offboarding
  • Offline Access
  • Onboarding
  • Operational Risk Management
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Product Data Management
  • Project Management
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Rules-Based Workflow
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Statistical Process Control
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Vendor Management
  • Version Control
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Gmail
  • Microsoft Entra ID
  • Microsoft Power BI
  • Total integrations3
  • Gmail
  • Microsoft Entra ID
  • Microsoft Power BI