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MasterControl Quality Excellence vs Ideagen Quality Management Comparison (2026)

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MasterControl Quality Excellence logo

MasterControl Quality Excellence

Ideagen Quality Management logo

Ideagen Quality Management

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

Ideagen Quality Management is a quality, safety and risk management system offering tools for audit management, document control incident management, corrective actions and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

580

5

4

3

2

1

313

227

38

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.5

178

5

4

3

2

1

107

57

10

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“The supplier module has also been great for us so that we are able to keep track of our approved suppliers and which products they supply to us.”
KB

Karina B.

Manager, QMS system

Pros

“I would like if during document control if a revision was updated that it could adjust the footer of the document”
LS

Lee S.

QHSE Facilities Manager

“The people module and it’s a bit complicated especially when giving permission, access etc but still it’s manageable.”
BC

Bien C.

System and Service Operations Analyst IT

“I have enjoyed my overall experience with Ideagen Quality Management, it has been easy to implement into the business and it has been easy to train fellow colleagues in how to use the modules effectively.”
RP

Ryan P.

Integrated Management Systems Leader

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“Additionally, controlled printing is a little bit of a hassle and is less flexible than the rest of Qx.”
AK

Aubrey K.

QC Project Support Specialist

Cons

“Customer support has dropped off a cliff in the last few years, we feel almost tricked since we're now on a SAAS model which has reduced local control.”
DS

David S.

IT infrastructure

“The I have found them untrustworthy multiple times selling us unnecessary training packages, project management support and then recently we were informed with only 6 months notice that we would need to spend a huge % more to move our database to the cloud.”
HD

Heather D.

Quality and governance manager

“We don't even have an account manager anymore.”
DS

David S.

IT infrastructure

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features132
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Execution
  • FDA Compliance
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Generative AI
  • Governance
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Lifecycle Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Performance Analysis
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Configuration
  • Workflow Management
  • Total features75
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Calibration Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Execution
  • FDA Compliance
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Generative AI
  • Governance
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Lifecycle Management
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Performance Analysis
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Microsoft 365
  • Microsoft SQL Server
  • NetSuite
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM
  • Total integrationsN/A
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Microsoft 365
  • Microsoft SQL Server
  • NetSuite
  • SAP BTP
  • ServiceNow
  • Snowflake
  • Tableau
  • UKG Pro
  • Workday HCM