Lanes & Planes vs Moss

SAP Concur

webexpenses

Perk

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions.

Webexpenses provides simple, intuitive cloud-based software for smarter expense management and invoice processing, with full support and seamless integration.

Automate expenses, bookings, and payments with Perk — one platform that simplifies spend and gives finance teams real-time control.

Investor

Moreover, we were in constant contact through mail and they answer very swiftly all my replies.

Outstanding customer service with very quick reaction times and well qualified staff.

Lanes & Planes provides an online portal and native mobile apps for booking and managing all aspects of business travel. The software combines an efficient travel management system with a 24/7 concierge service for all business travelers.

Accounting

Accounting Integration

Approval Process Control

Approval Workflow

Booking Management

Budgeting/Forecasting

Compliance Management

Configurable Workflow

Dashboard

Data Import/Export

Employee Self Service

ERP integration

Expense Claims

Expense Tracking

Invoice Management

Mileage Tracking

Mobile Access

Mobile App

Mobile Receipt Upload

Multi-Currency

Online Booking

Policy Management

Procurement Management

Real-time Alerts

Real-Time Notifications

Receipt Management

Reimbursement Management

Reminders

Reporting/Analytics

Reservations Management

Restriction Management

Spend Analysis

Spend Control

Third-Party Integrations

Time & Expense Tracking

Travel Management

User Management

Workflow Management

Reviewers feel Lanes & Planes offers competitive prices and a good price/performance ratio, and they appreciate the comprehensive price overview. Some users report occasional price inaccuracies, missing low-cost options, and confusing price displays.

Value for money

By industry, Lanes & Planes reviewers are most commonly professionals in information technology and services (17%). The most frequent use case cited is travel management (80% of reviewers).

Lanes & Planes

Web-based

Android

iPad

iPhone

Navan

Circula

Emburse Expense Professional

Rippling

Basic

Limited train booking options

Management Consultant

This holds especially true for train journeys - for obvious reasons, that really impacts the usefulness

Team Lead Battery

Some transportation mode are not available (yet) such as night trains

67% of reviewers feel negative about train connection features. Users say booking train journeys is often difficult due to missing or incomplete connections, lack of individual seat reservation options, and inability to adjust transfer times. Some reviewers find that not all stations or routes are available, and searching for local or connecting trains can be unreliable. They indicate that the booking process for trains is cumbersome and sometimes requires using external platforms for information or reservations.

Occasional technical frustrations

42% of reviewers feel negative about bugs and issues. Some users report problems with the login process, two-factor authentication, and mobile compatibility, making access cumbersome at times. They mention frequent pop-up messages and help windows that disrupt workflow, as well as slow website loading and confusing error messages. Reviewers indicate that mobile usability can be challenging, especially when reserving seats or entering information, and that some features, like Apple Wallet integration, are missing or unreliable.

Responsive concierge assistance

Head of Fiber

The user interface is very intuitive and the concierge service is excellent.

Project

Online concierge service responds super quickly and addressed my issue with immediate care and consideration.

100% of reviewers feel positive about the concierge service. Users say the concierge team provides fast, friendly, and solution-oriented support, especially for booking parking spaces or handling last-minute travel needs. Some reviewers find the personal contact and quick responses particularly valuable, while others appreciate that the concierge can resolve issues efficiently and offer help with individual or complex requests. They indicate that the service saves time and reduces the hassle of travel planning, making it easier to manage bookings and resolve problems as they arise.

Intuitive and simple platform

Board Assistant

easy to use, very clearly laid out platform

Product Owner

Simple and straightforward features that one can comprehend easily.

96% of reviewers feel positive about the ease of use. Reviewers indicate that the platform is user-friendly, self-explanatory, and easy to navigate, requiring little prior knowledge. They say the interface is clear and straightforward, allowing them to complete tasks quickly and without confusion. Some users appreciate that getting started is uncomplicated and that the mobile app maintains the same level of simplicity. They find that the software’s design and layout make daily operations more efficient and accessible for a wide range of users.

Fast and reliable support

96% of reviewers feel positive about customer support. Users report that the support team responds quickly and provides detailed, solution-oriented assistance for questions or issues. Some reviewers value the professionalism and friendliness of the staff, while others highlight the availability of support through multiple channels, including chat, email, and phone. They appreciate that help is accessible even outside regular hours and that their concerns are taken seriously, which gives them confidence when using the platform for business travel.

Head of Policy

When my employer introduced this platform, I was worried that it would limit my ability to customize my business travel - I travel a lot and being able to choose and optimize every moment is fundamental.

DevOps Manager

Lanes & Planes significantly simplifies business travel process, provides a unified interface for booking flights, trains, hotels, and rental cars, which saves time and ensures compliance with our travel policies.

The all-in-one solution allows you to search, book, and manage travel expense reports all in one tool.

Also, when they are limited by external factors (such as Ryanair's horrible anti-OTA policies) they still manage to provide you good service and make things work by putting in extra effort.

Field Service Engineer

Lanes & Planes has made my business travels easier with an all-in-one platform for booking flights, trains, hotels, and managing expenses.

IT Consultant

What I really like about lanes and planes is that I'm able to book my business trip all in one place, I'm able to book my flights and then airport transfer with bus or train all in one place.

The best part is how everything related to business travel is centralized in one platform—booking flights and hotels, managing itineraries, and handling expense reports.

Software Engineer

I liked payment is already handled by the system, the automatic flight check-in feature, the wide selection of flights and hotels, and the fast and helpful support team.

Portfolio Manager

Very fast personal response after a travel disruption and offers of rebooking, refund or additional support.

Senior Customer Success Manager

Every travel-related issue I’ve had was resolved quickly and efficiently, which gives me peace of mind when travelling for work.

Senior Software Engineer

The only downside I encountered was that not all train providers are available directly in the app, so I had to use the concierge service for my booking.

Senior Global Mobility Partner

The reporting is awful, it's not really possible to get the easiest reports and the ones you can obtain contain so much information that is irrelevant and the important information is hard to get out of it.

Head of Global Automation

The payments, expense reports, flight information are all available in one dashboard interface.

Entwicklungsingenieur

Planes, trains, and accomodations are suggested to you at the travel destiny location. When I had a problem with confirming my booking in a hotel, Lanes & Planes helped me very quickly.

Re-bookings and other service requests are complicated, cumbersome, and often inefficient - especially in situations of time crunches, this is really frustrating

QM manager

The prices for flights, rental cars, and hotels were lower than usual, thanks to prior negotiations with vendors — a great cost-saving advantage.

Financial Business Analyst

The autonomy that everyone can have to manage their own travel, ensuring the company's limits and permissions.

Financial statements auditor

Sometimes you would have to wait for your business trip confirmation, but it is completely normal because your supervisors would need to confirm the trip.

Process Engineer

Integration of flights, accommodation, rental car and expense submission all integrated in the same platform, it is very practical.

Real-time updates in the form of app popups and digital receipts save time and reduce stress.

International Coordination

Maybe to add missing the easy way to book flights with Ryanair or Wizzair

Senior Marketing Manager

It’s practical and reliable, which makes travel planning and the general accounting much easier for both users and the finance team.

Additionally, given the missing sorting and almost dysfunctional filter functions makes it very difficult to find the actual best price!

Customer Experience Manager EMEA

Due to frequent traveling, this tool has become an essential part of my day-to-day work.

To be honest, for me it was quite disappointing that Lanes & Planes is not providing Ryanair flights anymore, which is prolonging my travel time back from my business trip and potentially costs the company more money.

Access to their app is another benefit which allows you to book additional trips or reschedule existing bookings.

Engineering

Very satisfied with the service, I used to lose a lot of time while booking business trips, but having all the information at the single place (train/flights/hotel/rental car) is quite useful.

Senior Engineer

However, its support for overseas business travel is still far from perfect.

The app interface is clean and intuitive in comparison to some other expense management szstems out there.

Project lead

The support system was very responsive and helped us to resolve a issue as well get the full refund.

Keeping track of all the travel expense from booking to reimbursement is made very easy.

I'm regularly in situations that L&P fails to list possible connections and offers.

Head of Regulatory Affairs NII

Not only were they prompt, but they also offered a creative, out-of-the-box solution that could solve my issue smoothly.

Operations Manager

Easy to use interface for searching flights, hotels and making a booking. If there is any issue with finding desired place, you can always ask customer support for making reservation for you.

What really stands out for me is the responsive and professional support team.

Chief Strategy Officer

Even though document details are uploaded to the plataform, often international trip check-in is not possible.

Robotics Engineer

I love how the simple user interface gives me everything I need.

Lanes & Planes streamlines travel and expense management with its intuitive platform.

Head of Ecommerce

As a travel planning and booking tool it provides intuitive travel booking options, easy to compare, filter and search.

It takes sometimes to long to get a confirmation back for hotels in particular.

The only real downside I ever came across was flix bus travel.

Very easy to use and a powerful search - train, bus, planes combined.

This is unnecessary and slightly irritating as you need to click through it to move forward each time. But only adds a few seconds to navigation so not a big issue.

Executive Assistant

Everything from flight and hotel reservations to invoicing is well-organized, saving time and effort.

I love the app, and the customer experience is at a high level.

In case of issues, the concierge service is quick to react and always find a solution

I get the tutorial pop-ups each time I log in - as if each time is the first time.

Director Global IT

Search is slow and only show results after all searches are done.

Hotel Booking

Travel Expense Management

Trip Booking

Concierge Service

Customer Support

Cancellation and Rebooking

Search and Filter

Bugs and Issues

Train Connection

Flight Ticket Management

Large Enterprises

Small Business

Mid-size Business

Some reviewers feel Lanes & Planes offers competitive prices and a good price/performance ratio, appreciating the ability to compare multiple travel categories and providers in one place. They indicate that the platform provides a comprehensive price overview and reasonable value for money, with some users highlighting attractive pricing for hotels and train tickets. However, some users report that prices are occasionally inaccurate or higher than on other portals, and that low-cost options may be missing. They say that price displays can be confusing and sometimes require double-checking against other booking sites.

Payhawk

Payhawk is a spend management platform that automates expense management and provides real-time visibility and control over corporate spending. The platform integrates with linked business credit cards, enabling users to collect receipts at the point of sale and automatically match transactions to receipts. Its AI-powered technology processes receipts and invoices, automatically categorizing and routing expenses for approval to ensure an efficient spending culture.

Wallester

Wallester helps other businesses to issue corporate VISA cards and streamline their corporate expenses.

Moss is an expense management software that enables employees to spend in a decentralized way, giving finance managers complete visibility and control in real-time. By automating and digitizing spend, Moss frees finance teams from administrative tasks. 

Lanes & Planes vs Moss Comparison (2026)

Lanes & Planes

Moss

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives