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Simplicity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Debt collection management for businesses of all sizes
Table of Contents
Simplicity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Simplicity overview
What is Simplicity?
Simplicity is a cloud-based collections management software which can be used to manage an unlimited number of clients and cases from any web browser. The system is suitable for a range of collections businesses and professionals, including collection agencies, judgment recovery professionals, legal collections, medical collections, repo managers, collection attorneys, homeowner associations (HOAs), and more.
Simplicity includes a case import tool which allows users to import and manage cases in bulk. The digital library can be used to store complaint letters, credit reports, and other debtor documents, and documents can also be generated automatically for cases or debtors. Real-time reports notify users of due and overdue payments, and when it is time to file complaints. More than 60 reports are built into the system, including reports on transactions, payments, sales commissions, collector fees, payment plan projections, and more.
Key benefits of using Simplicity
Starting price
per month
Alternatives
with better value for money
Simplicity’s user interface
Simplicity pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.0
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Simplicity?
Reviewers appreciate Simplicity for its responsive and helpful customer support, straightforward pricing, and user-friendly interface. They say it is easy to learn, offers valuable reporting tools, and helps streamline debt collection processes for agencies and law firms. They find the cost reasonable and the support team quick to address questions and issues.
Some indicate that reporting features could be improved, and they experience occasional outages or limitations in integrations. They feel certain functions are more complex than expected, and some mention price increases and missing features for specialized legal practices.
Select to learn more
Who uses Simplicity?
Based on 97 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Simplicity's key features
Most critical features, based on insights from Simplicity users:
All Simplicity features
Features rating:
Simplicity alternatives
Simplicity
Starting from
249
Per month
Gaviti
Starting from
No pricing info
ACE
Starting from
975
Per month
Lariat
Starting from
150
Per month
Simplicity pricing
Pricing plans
Pricing details:
User opinions about Simplicity price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Simplicity's price and value, 78% mention it in a positive light.
Most reviewers indicate that Simplicity offers good value for money, especially for small businesses and startups. They find it cost-effective, with a reasonable price point and a variety of features that meet their needs. Users appreciate the flexibility, support, and the ability to suggest new features. Some users report significant savings compared to previous software, while others note that even with recent price increases, the software remains a good value. However, some reviewers feel that custom work can be expensive and have experienced issues with unexpected price hikes and billing discrepancies.
, and
To see what individual users think of Simplicity's cost and value, check out the review excerpts below.
Simplicity customer support
What do users say about Simplicity customer support?
Customer support rating:
We analyzed 37 verified user reviews to identify positive and negative aspects of Simplicity customer support.
Widely noted by reviewers, Simplicity's customer support is quick to respond and provides clear, helpful answers.
A significant portion of users highlight the friendly, knowledgeable, and patient support team that guides them through issues.
A small group of reviewers mention difficulty reaching customer support or found the assistance insufficient at times.
Support options
Training options
To see what individual users say about Simplicity's customer support, check out the review snippets below.
“Simplicity has been a great program for our business needs. Whenever we have a question, the Simplicity team is quick to respond. When we need a more complicated fix they always offer to provide custom programming. ”
Katrina D.
“We have been pleased with the customer service: the sales person was excellent and very patient in explaining, the helpdesk are very quick in responding and all responses have been straight forward and easy to apply. ”
J J.
“I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help.”
Velisa N.
Owner
Simplicity FAQs
Simplicity has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Simplicity?
Simplicity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Simplicity support?
Simplicity supports the following languages:
English
Q. Does Simplicity support mobile devices?
Simplicity supports the following devices:
Android, iPad, iPhone
Q. Does Simplicity offer an API?
No, Simplicity does not have an API available.
Q. What level of support does Simplicity offer?
Simplicity offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support