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AbbaDox Pricing, Features, Reviews and Alternatives

AbbaDox product overview

What is AbbaDox?

AbbaDox is healthcare software provider specializing in radiology workflow solutions.

Key benefits of using AbbaDox

Maximize Revenue Potential:
Grow referrals and make your center the preferred
choice for referring physicians

Increase Patient Satisfaction:
Reduce staff workload through automated
communication and self-service

Reduce Operating Costs:
Automate document workflows to reduce paperwork
and prevent costly errors

Improve Patient Outcomes:
Deliver results faster and eliminate costs associated
with burning disks, faxing, and delivering documents

Nurture Sustainable Growth:
Manage your business through real-time insights,
identify bottlenecks, and improve productivity

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

AbbaDox features

Functionality

4.5

/5

11

Total features

42

5 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Third-Party Integrations

Functionality contenders

AbbaDox users reviews

Overall Rating

4.8

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Overall rating contenders

RA
AvatarImg

Raul A.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

True Partners/Collaborators

Reviewed a year ago

A company or product is only as strong as the people behind it. That is what separates Abbadox from other companies we've worked with. It's easy to make promises while trying to sell a product but there are very few companies who actually stand behind their words and fulfill those promises. Abbadox has been a true partner with us in improving our workflow and helping us to serve our patients and Medical Providers.

Pros

The product itself is sleek, robust and easy to learn and use. We've been able to integrate it seamlessly with our PACS and other business critical functions. The product is also continuously improving and evolving to stay relevant and on the leading edge.

Cons

Any negatives that have come up have been addressed quickly and efficiently

MD
AvatarImg

Myrna D.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Radiology practice

Reviewed 2 years ago

Overall experience has been great

Pros

Easy to use.Good for scheduling patients and organizing workflow.

Cons

at times Abbadox is slow at editing and signing reports

Vendor response

Dear Myrna, Thank you for taking the time to review AbbaDox. We're thrilled you've found our software easy to use and effective in managing patient scheduling and workflow organization within your radiology practice. Regarding the occasional slowness you've experienced when editing and signing reports, we're sorry to hear about this and appreciate your feedback. Sometimes, these situations might...

JP
AvatarImg

Jackie P.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My AbbaDox Experience

Reviewed 2 years ago

overall a good program

Pros

being able to see if patients have multiple exams scheduled on the same day

Cons

when a patient reschedules you can't copy & paste their info to a different day

Vendor response

Dear Jackie, Thank you so much for your feedback and for sharing your experience with AbbaDox. We're glad to hear that you find the feature to view multiple exams for the same patient useful. Our aim has always been to provide a software that offers convenience and efficiency to our users. On the issue you mentioned about the difficulty in copying and pasting patient info when rescheduling, we truly...

mr
AvatarImg

michael r.

Hospital & Health Care, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An amazing company with an outstanding software solution

Reviewed a year ago

Abbadox has been an amazing system to date. We replaced an outdated RIS and it's amazing to have so many new features available to our staff, patients and referring physicians.

Pros

Their software is feature rich. The integration was smooth and their team took their time to really understand our unique workflows so they could customize their system to meet our daily needs. After go-live, they're still working with our staff on an almost daily basis to ensure we're running at peak efficiency. If we should uncover an issue, they're amazingly fast on resolving it. Out of all our numerous vendors, I have to rate Abbadox as #1 because of their speed, and more importantly, their customer service.

Cons

To be honest, I can't think of any cons....the only con that comes to mind is that we didn't get their system sooner.

RC
AvatarImg

Rebecca C.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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abbadox

Reviewed 2 years ago

wonderful

Pros

its very user friendly, and works great with aptient information

Cons

sometimes it is very slow, but other than that its wonderful

Vendor response

Dear Rebecca, Thank you for your review of AbbaDox and for the positive comments about the user-friendly nature of our software. We heard your feedback about the occasional slowness and wanted to inform you that we recently implemented an update to address this issue. We are committed to ensuring our software performs optimally and efficiently, and we hope you will find improvement in its speed. We appreciate you sharing your positive experiences with patient information management using AbbaDox. Your feedback helps us to improve and provide the best service possible. If you have any more suggestions or need assistance with anything else, please feel free to reach out. Best regards, Customer Service Team, AbbaDox

AbbaDox FAQs

Q. Who are the typical users of AbbaDox?

AbbaDox has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does AbbaDox support?

AbbaDox supports the following languages:
English


Q. Does AbbaDox support mobile devices?

AbbaDox supports the following devices:
Android, iPad, iPhone


Q. Does AbbaDox offer an API?

No, AbbaDox does not have an API available.


Q. What other apps does AbbaDox integrate with?

AbbaDox integrates with the following applications:
Retool, ImagineBilling, Availity, OrderWise, Plivo, Simplicity


Q. What level of support does AbbaDox offer?

AbbaDox offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat

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