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Simplicity Pricing

Pricing overview

Value for money rating

4.4

/5

93

Price starts from

79

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Starter: $79/month.
Pro: $149/month, $699 setup fee.

What users say

Overall great features for the price. The customer service shown from my initial inquiry to setting our services up was fantastic.

JR

John R.

It does everything we need it to do, it is very cost effective, and their support is timely, polite, and you get to talk to an actual person. We couldn't be happier with this software.

CT

Christian T.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product!

Reviewed 6 years ago

Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.

Pros

Cost, Ease of use.

Cons

VERY limited reports. Most products now have a custom report writer where you can select which fields to show, and what fields to trigger. Reports in the system seem to change every so often away from what they were, which leaves us searching to find another way to report.

Vendor response

Michael, Thanks for taking the time to review our software. We will be calling you regarding our reports and importing process. Our importing tool allows you the ability and flexibility to map whatever file you get. Once you have that mapping set up you can use it indefinitely in the future so you don't have to set the mapping up with each file as long as the file structure does not change. Once you have it mapped, you can reuse the mapping to ensure that other files of that same structure are easily imported.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cloud Collection Software at Value Price Point

Reviewed 6 years ago

This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Collection Software

Reviewed 3 years ago

Great experience.

Pros

The software is easy to use and cost efficient. The developers are always upgrading the software to make it easier to use and to add on better features. Its a one stop shop for collection agencies.

Cons

When I first got Simplicity I wasn't able to split payment 3 ways but now they've done an update and we are able to split the payment 3 ways.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SIM REVIEW

Reviewed 6 years ago

FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A...

Pros

ITS EASE OF USE.

Cons

THE ACCOUNT IMPORTER AND EXPORTER

Vendor response

John, Thanks for your candid review and I am glad that we were able to call and work things out with you. In talking with you, your concerns were all overshadowed by our price increase. I can understand your frustrations there, it does sound like our support staff were able to identify your problems and work them out to your satisfaction. From a billing/user side we were also able to identify the "users" that you have in the system that were not being used as login users and mark them so you will not have to worry about being charged for them moving forward. As always we appreciate your business and the feedback and were glad to be able to identify and resolve your issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Entry level with ability to grow

Reviewed 6 years ago

The product is an exceptional value. As a new agency it meets all of our needs. Very easy to use and explain to our customers. Great portal for debtors to pay and client to review accounts. Very pleased based on the price. You must understand that this product is basic and if you need alot of custom reports it will cost extra, but the company and support are willing to attempt anything for you.

Pros

Very simple to use

Cons

Needs customization which cost programing

Vendor response

Brian, Thanks for taking the time to post this review of our software and we are delighted that you are enjoying your Simplicity experience. We will be reaching out to you regarding your comment "...this product is basic...". We want to make sure you understand all of the automated and customizable features of the software that are far above basic and more importantly we want to understand your reasoning for thinking the software is basic. Thanks again for taking the time to review our software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Good but a long way to go

Reviewed 6 years ago

To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given.

Pros

not very expensive, seems like a good value for what is provided

Cons

lacks alot of features needed for collections in legal field

Vendor response

Natalie, Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen. Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Doesn't get any better

Reviewed 6 years ago

I've been with Simplicitycollect since 2013 I've never had a problem they couldn't solve within minutes. It is the best decision I've made for my business.

Pros

It is effective and always getting better. Simple to use and learn. Very cost effective.

Cons

The only thing I've had an issue is with the payment plan and how much a collector collects each month. So I would say the reports need a little work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simplicity Collection Software

Reviewed 6 years ago

Simplicity Software has brought much value to our company. We are catering to our clients with great success giving them access to the client portal which gives them satisfaction to have the ability to view their accounts in live status. Our team at RFS finds the software very user-friendly, with the enhancements features that Simplicity continues to the role will give us the ability to continue giving the best of service to our existing and potential new clients.

Pros

User friendly

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best value for small businesses!

Reviewed 6 years ago

SimplicityCollect is perfect for us! The software is easy to use and the prices are unbeatable. Their customer service department is quick to respond and they are continually releasing new features.

Pros

Price, ease of use, ability to suggest new features.

Cons

Their internal testing process could be a bit more comprehensive, as we occasionally find bugs on our live version after new releases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CRM with rapid feature development.

Reviewed 6 years ago

Nothing bad to say about this product, we have been a customer for three years now and there have been very few outages which is more than I can say for any other CRM platform. Very happy customer here.

Pros

Rapid feature development. Customer care. Straightforward pricing.

Cons

None that haven't been taken care of by customer support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Increased pricing to small business owners during pandemic by 150%

Reviewed 10 months ago
Pros

I have used this collection software since I opened my business. Now 4 years and thousands of accounts later , Simplicity decides to increase their monthly fee's by 150% for small business owners thus making it impossible to continue their service.

Cons

Small collection agencies are hanging on by a thread during this pandemic as most Americans are unemployed . What does Simplicity do in response, increase the price of their monthly software by 150%. Thank you Simplicity , you have properly put a customer who has used your software faithfully out of business.

Vendor response

JoAnn, We listen to our customers and deliver value based on solutions for their collection needs. As we deliver innovative technology services, we occasionally will introduce new product packages which we believe best suit our customer's needs. If you believe you have been placed in an incorrect package, please contact us directly and speak with your account rep to discuss the right package for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simplicity Review

Reviewed 6 years ago

We have been very happy with Simplicity! My regret about this review is I can only give 5 stars for Value and customer service.

Pros

Ease of use

Cons

We do not own the paper we are working. So we have to use a separate program for our billing needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Capable of so much more!

Reviewed 6 years ago

The program is very difficult to navigate, and customer support is woefully insufficient. Telephone support used to be a phone call away, but now it is non-existent, but the price keeps going up.

Pros

What I can figure out about what it does, it does well.

Cons

It is very nonintuitive and difficult to navigate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simplicity Feedback

Reviewed 6 years ago

Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied.

Pros

Ease of use.

Cons

There's not much bad to say - direct payments could be a little easier and it would be nice if the customizable downloads actually defaulted to Colorado rather than Zambia, but there are very small problems

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Service, Great Value!

Reviewed 6 years ago

My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am a very small operator. This was the cheapest prod ct on the market but I was surprise how good

Reviewed 6 years ago

It is reliable and allow me to easily enter and record notes and payments. Customer service is great. They always get back to me. I am an auto finance company so this product is a round peg in a square hole. Surprisingly with customization it works nicely

Pros

Easy to use Applying payments is so simple and fast I have other companies and this allows me to be very efficient

Cons

Not designed for Auto Finance Companies such as mine but it works anyway

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this Software

Reviewed 6 years ago

Using Simplicity has been nothing but easy. If I have a question, customer support responds immediately. Their manual is very thorough and helps with pretty much everything you need. The price point is right where we need it to be. Other companies charge much more with fewer capabilities. Two thumbs up!!!

Pros

I like the capabilities and the updates.

Cons

It was a little difficult to figure everything out in the beginning. But what new software isn't.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you for simplifying my job

Reviewed 6 years ago

I Have been an admin on Simplicity for over 2 years now, and the customer support, tools, and ease of use are amazing compared to the programs I have used over the past 20 years. THANK YOU

Pros

That it is user friendly, I can track my employees, the reports make my job much easier,

Cons

The new pricing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simplicity

Reviewed 6 years ago

Our Company has used Simplicity for the last year. We have been impressed with the system, customer service and overall experience with simplicity. We really appreciate the way Simplicity heads are feedback and implements new features and updates.

Pros

It's very user-friendly. A number of users for the price and the customer service.

Cons

Sometimes the server can be slow the lack of custom export reports for payments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software, Great Value!

Reviewed 6 years ago

Simplicity offers our small start-up company fantastic software, at an unbeatable price. This allows us to operate with a low overhead cost!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Software, Great Price

Reviewed 6 years ago

We love everything about it. Support is excellent, software is very full featured and very flexible. It was able to handle our complex business without any problems. It has all of the collection features needed and the price is very affordable. I don't know why they are not charging more for this software! It is certainly worth more than what we are paying (not that I would complain about that). I was tentative at first due to the price, but we are so glad we made the jump. We are saving thousands of dollars off of our previous software and getting twice the features. Way to go guys!

Pros

Features, flexibility, cost, support that is available to talk anytime.

Cons

none

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simplicity is very difficult

Reviewed 6 years ago

Very hard to upload files. I had a hard time uploading filed. I stopped using simplicity. It was very expensive. I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help. Then on top of that if I called them for help uploading files I was told they charge a fee to upload. I never received any satisfaction with the simplicity software so I canceled service. It is very complicated. Not worth the money

Pros

Shows all info on files

Cons

Hard to upload

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simple

Reviewed 10 years ago

Buy it its a simple decision excuse the pun.

Pros

The product is as the name implies, simple. We have had several agencies in our lives and not one time have we found a simple and economical program out there that didn't take weeks sometimes months to set up. and then there are the things that go wrong. I personally have not experienced this with this program at all. Fully recommend this program to any one

Cons

Down side is they are working on new and improved aspects that it does need but with the cost and the simplicity of it it is well worth the wait on the minor things. it could and is getting a good sales add on to it soon we hope. but not much to say bad yet at all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simplicity Collect - Great tool but lots of functions to learn

Reviewed 6 years ago

This has a lot of functions for a decent price; however, there are some things that can be simplified. Sometimes there are field updates (like phone extensions), but it is not updated across the platform. If debtor side is updated, client side is not. Other than that, customer service is always very helpful as we transition to this platform.

Pros

There are many ways to customize the platform, like reports, viewing, etc. However, it is not easy to learn how to get what you need to be customized. At least the customer service department is very helpful and willing to guide you through processes.

Cons

Make it compatible to online accounting software

Vendor response

Carol, Thanks for your suggestions and taking the time to review our software. We are working on expanding our accounting module to better serve you and other clients

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We have been very please so far in this first month with all aspects of the Simplicity Software.

Reviewed 6 years ago

Our business needed something affordable which we could amalgamate all of the paperwork and spreadsheets too. We have been pleased with the customer service: the sales person was excellent and very patient in explaining, the helpdesk are very quick in responding and all responses have been straight forward and easy to apply. In term of the system, I have spent very little time setting up over 1000 debtor accounts which have been exported with ease from excel and with some adapting to our requirements, I have been able to make sure everything we need specific to our clients are imported. We are very much looking forward to making the most of the software. We know it is a great move for our business.

Pros

No pros were added to this review

Cons

No cons were added to this review