Square Virtual Terminal Pricing, Features, Reviews & Alternatives

Square Virtual Terminal

Payment processing tool for managing virtual transactions

4.45/5 (20 reviews)

Square Virtual Terminal overview

What is Square Virtual Terminal?

Square Virtual Terminal is a cloud-based software that helps businesses process and accept payments from multiple payment methods including cash, checks, gift cards and more. Managers can charge payments to customers' credit or debit cards and maintain a record of all payments in the database for future reference.

Square Virtual Terminal provides a dashboard, which enables supervisors to gain an overview of payment types, trending items, received feedback, and offered gift cards. Administrators can download and analyze records using Microsoft Excel or Google Sheets and export transaction data to various third-party accounting applications including QuickBooks. It also lets users synchronize information with other in-house Square products, such as Square Point of Sale, Square Invoices, and more.

Square Virtual Terminal enables businesses to secure confidential data, preventing unauthorized data exploitation. Managers can also store customer information in a centralized repository and utilize various business intelligence (BI) tools to generate sales reports.
squareup.com

Pricing

Pricing options
Free
Value for money
View Pricing Plans

Devices

Business size

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Square Virtual Terminal screenshot: Square Virtual Terminal invoiceSquare Virtual TerminalSquare Virtual Terminal screenshot: Square Virtual Terminal itemized sales

Square Virtual Terminal user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.5
  4.6
  3.9
Krystal J.

Very User Friendly

Used weekly for 2+ years
Reviewed 2020-08-05
Review Source: Capterra

The virtual terminal is very easy to use and easy to customize

Pros
The ability to use the software anywhere.

Cons
If your internet is not reliable it can be slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Scott H.

Square is the way to go!

Used daily for less than 6 months
Reviewed 2021-02-03
Review Source: Capterra

Ive used Square for years with their little mag stripe unit with my phone. Easy to use when Im on the road. Now Im using Square Virtual Terminal as well. It helps me set up recurring payments in addition to on the spot sales

Pros
I love the versatility of the Square Virtual Terminal. On the spot sales, recurring payments, invoices, and more all at your finger tips.

Cons
The fees are a little high compared to the rest of the industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason W.

Square for us is a dare

Used daily for 6-12 months
Reviewed 2020-08-08
Review Source: Capterra

I have had a neutral experience with square, i had many problems that didn't meet our bussiness needs but they fixed everything and i returned everything and switched to paypal so i cant really complain to much

Pros
I liked their software easy to use and setup pos system and easy to program inventory and design

Cons
The hidden fees, expensive hardware, and non support for e-commerce solutions for online retail and non square customers. You must buy their expensive hardware and software monthly fees and maintenance fees and high transaction fees vs a standalone like paypal with no fees and all customers welcome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jessica D.

I'm SQUARED Straight!!!!

Used daily for less than 6 months
Reviewed 2020-01-30
Review Source: Capterra

For the quickest, securest, and most user-friendly method of obtaining, submitting, and utilizing a client's most sensitive personal information in the way of financial transactions, Square Virtual Terminal is where you need to head on over to. Be it over the phone, text, email, or messenger bird, Square Virtual Terminal allows you to swiftly input a financial transaction, badaboom, badabang, DONE. With the built-in methods of confirmation that allow you to immediately send the respective transaction receipt to the payer, via text, email, or print. And it's intuitive enough to be adept for the absolute beginner with no experience EVER, click on Virtual Terminal, and the screen then succinctly asks for customer's name, modality of payment, payment information specifics like expiration date and three digit number on back of card, billing info, and then CLICK. It goes through the magical whirlpool of charging the customer in the blink of an eye, followed by the confirmation screen, in which you can print, send to customer, and attach to an invoice. It's a magical world we live in!

Pros
SCENE: A client calls you, requesting to go ahead and submit payment, giving you their most sensitive financial data over the phone, with you, and your supervisor slides a note over to you with just the user name and password for the company's Square Virtual Terminal account online. It's your first day. Feigning a confidence worthy of Oscar note, you tell the client that absolutely, you can do that for them, just to allow you a second to pull up his information so that you can proceed with the payment...all the while having never actually done this before, or anything like this really, your armpits begin to sweat profusely, your brain begins to emit this high frequency keen of despair, and with growing sympathetic nervous system doom, you finally are signed in and, hold on, it has a button for "Quick Transaction," that riding on the coattails of an uttered prayer, you click, ask the client for each section's info, and before you can blink, or pass out from the cascade of fight or flight hormones, the transaction has successfully went through, receipt has been printed, emailed, and texted to the client, and the whole ordeal is over as you place the phone back in its cradle in utter amazement. It hasn't even been five minutes! Whaaaaat?! This is a magical payment processor, that's what it is, and you are its wizened wizard now. Come at me bro.

Cons
Minus the inherent, basic awkward nature of handling someone's most private and sensitive data, especially of the financial kind, this software is making some serious waves in the transaction department and from my experience, elicits no cons. For any and every kind of business financial deal done, be it for products or services rendered, Square has filled the kind of hole circle or triangle or trapezoid simply couldn't, and in perfect adherence to safety and privacy protocols and protection. Fraudulent activity BUH BYE! The entire time I've used Square, in any capacity, I've not run into a single issue, breach of confidentiality, or any instance where my clients has been any thing other than happy and satisfied.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Reuven D.

No comparison

Used daily for 6-12 months
Reviewed 2020-01-14
Review Source: Capterra

I have tried 3 other credit card processors who promised 'the earth' and delivered poorly. Even though 'on-paper' Square doesn't seem to be the lowest price, at the end it is since everyone else has hidden fees and / or additional cost for the virtual terminal. The virtual terminal is simple and intuitive, it has all the business information in one place and you can choose to get daily emails summarizing the day transactions. Knowing what I know, I'd not waste time with anyone else.

Pros
Great user interface, easy to use, everything in one place, you can easily access transactions and reports for your business. No hidden fees.

Cons
I would like the transaction fee to be lower

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Square Virtual Terminal pricing

Pricing options
Free
View Pricing Plans

Square Virtual Terminal charges a processing fee of 3.5% + 15¢ per transaction for typed-in payments & 2.6% + 10¢ per transaction for swiped payments.

Square Virtual Terminal features

API
Accounting Integration
Activity Dashboard
Billing & Invoicing
Data Import/Export
Electronic Payments
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
Third Party Integrations

Accounting (291 other apps)
Alerts/Notifications (331 other apps)
Audit Trail (277 other apps)
Compliance Management (367 other apps)
Customizable Reports (256 other apps)
Expense Tracking (262 other apps)
Invoice Management (308 other apps)
Invoice Processing (236 other apps)
Multi-Currency (320 other apps)
Workflow Management (271 other apps)

Videos and tutorials

Additional information for Square Virtual Terminal

Key features of Square Virtual Terminal

  • In-Person Payments
  • Reporting/Analytics
View All Features