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Google Sheets Logo

Cloud-based spreadsheet and collaboration platform

Table of Contents

Google Sheets - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Google Sheets overview

Based on 13221 verified user reviews

What is Google Sheets?

Reviews for Google Sheets come from a wide variety of industries, including Computer Software (7% of reviewers), Education Management (7%), and Marketing and Advertising (6%). The most frequent use case for Google Sheets cited by reviewers is as a spreadsheet (100% of reviewers).

What are the most popular integrations for Google Sheets?

The Google Sheets integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.9 out of 5 for its integration with Google Sheets), Google Docs (a document management product, 4.8), and Google Workspace (a document management product, 4.8).

Starting price

6per user /
per month

Alternatives

with better value for money


Pros & Cons

Sheet Sharing

Data Management

Budget Tracking

Spreadsheets

Performance and Speed

Limited customer support access

Google Sheets’s user interface

Ease of use rating:

Google Sheets reviews

Overall rating

4.7

/5

13.2K

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.89/10
Rating distribution

5

4

3

2

1

9.4K

3.2K

465

30

7

Pros
“The ability for multiple users to view and edit in real time is a huge advantage, and the integration with tools like Google Forms makes data collection seamless.”
BB

Bree B.

Advancement Coordinator

“As a therapist in solo private practice, having the ability to use a HIPAA compliant version of Google Sheets allows me to keep my own books and track my own schedule seamlessly.”
SG

Shea G.

Counselor

“It’s a flexible and reliable tool that supports collaboration and data management across a multi-school system. While there is a learning curve with more advanced features, its ease of use, accessibility, and integration with other Google tools make it an essential part of day-to-day operations.”
BB

Bree B.

Advancement Coordinator

Cons
“The main problem I face is that when data gets too big, it means hundreds of thousands of rows with complex equations, performance starts to slow down significantly, and it's a little frustrating if you're working on a big need.”
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Eslam A.

E-marketing expert on communication platforms and search engines

“The main drawback is its limitations with very large or complex datasets Compared to advanced spreadsheet tools performance can slow down when handling heavy formula calculations or large data volumes While templates are useful and that template library feels more basic than some competitors.”
Verified reviewer profile picture

Tarang G.

Data Analyst

“It can be hard to create complex functions in Google Sheets like you would in excel, and sometimes things fail with no warning”
DL

Drew L.

SR SYS Admin

Who uses Google Sheets?

Based on 13,221 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Education Management
Construction
Hospital & Health Care
Others

Use cases

Spreadsheet

Google Sheets's key features

GetApp's analysis of 316 verified user reviews collected between May 2022 and October 2024 identifies Google Sheets' most critical features and summarizes user sentiment about those features.

Document management

Reviewers appreciate Google Sheets' document management capabilities, highlighting features like version history, activity tracking, and auto-save. They find it easy to organize documents into folders, access them from multiple devices, and collaborate in real-time. Users also value the ability to search for specific documents and restore previous versions. However, some mention difficulties in organizing numerous sheets and wish for more advanced folder categorization options. Of the 142 Google Sheets users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.


Data import/export

Users find Google Sheets' data import/export capabilities highly useful, allowing seamless integration with various sources like CSV, Excel, and databases. They appreciate the flexibility to import data from external systems and export it in multiple formats, such as PDF and Excel. Reviewers highlight the ease of transferring data between devices and the ability to automate data import/export processes. Some users, however, experience issues with large file exports and compatibility with Excel formulas. Of the 206 Google Sheets users who gave detailed accounts of their use of Data Import/Export, 94% rated this feature as important or highly important.


Access controls/permissions

Reviewers indicate that Google Sheets' access controls and permissions are valuable for managing data security and collaboration. They appreciate the ability to set specific permissions for viewing, commenting, and editing, ensuring data privacy and preventing unauthorized changes. Users find it helpful to control access levels for different team members and external collaborators. Some mention the ease of sharing documents with customizable permissions, while others wish for more granular control options. Of the 168 Google Sheets users who gave detailed accounts of their use of Access Controls/Permissions, 93% rated this feature as important or highly important.


Search/Filter

Users report that Google Sheets' search and filter functionalities are efficient for managing and analyzing data. They find the search capability helpful for quickly locating specific information within large spreadsheets. Reviewers appreciate the advanced filtering options, including the use of wildcards and custom conditions, which save time and improve data accuracy. However, some users experience difficulties with the search function in folders and suggest improvements for handling large datasets. Of the 155 Google Sheets users who gave detailed accounts of their use of Search/Filter, 92% rated this feature as important or highly important.


Collaboration tools

Reviewers highlight Google Sheets' collaboration tools as a significant advantage, enabling real-time editing and communication among multiple users. They appreciate the ability to assign tasks, leave comments, and see changes instantly, which enhances teamwork and productivity. Users find it convenient to control editing permissions and track version history. The integration with other Google apps and the ease of sharing documents are also valued. Some users note occasional performance issues with large collaborative projects. Of the 129 Google Sheets users who gave detailed accounts of their use of Collaboration Tools, 90% rated this feature as important or highly important.


Reporting/Analytics

Users find Google Sheets' reporting and analytics capabilities helpful for data visualization and analysis. They appreciate tools like pivot tables, charts, and graphs for creating comprehensive reports and identifying trends. Reviewers highlight the ease of integrating data from various sources and the ability to customize dashboards. While some users find the basic analytics capabilities sufficient, others suggest that more advanced options would enhance in-depth data analysis. The real-time collaboration and automated calculations are also praised. Of the 130 Google Sheets users who gave detailed accounts of their use of Reporting/Analytics, 80% rated this feature as important or highly important.


All Google Sheets features

Features rating:

API
Charting
Commenting/Notes
Customizable templates
Data extraction
Data visualization
Multiple projects
Offline access
Project management
Real-Time data
Real time editing
Real-Time updates
Templates
Third-Party integrations
Version control

Google Sheets alternatives

Google Sheets logo

Starting from

6

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Macabacus logo
visit website

Starting from

200

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Spreadsheet Server logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Smartsheet logo
visit website

Starting from

9

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Sheets pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Business Starter

6

/user

Per month

Business Standard

12

/user

Per month

Business Plus

18

/user

Per month

Enterprise

Empty state illustration for "No pricing info"

No pricing info

User opinions about Google Sheets price and value

Value for money rating:

To see what individual users think of Google Sheets's price and value, check out the review snippets below.

“The ability for multiple users to view and edit in real time is a huge advantage, and the integration with tools like Google Forms makes data collection seamless.”
BB

Bree B.

Advancement Coordinator

“As a therapist in solo private practice, having the ability to use a HIPAA compliant version of Google Sheets allows me to keep my own books and track my own schedule seamlessly.”
SG

Shea G.

Counselor

Google Sheets integrations (12)

Integrations rated by users

We looked at 13,221 user reviews to identify which products are mentioned as Google Sheets integrations and how users feel about them.

Integration rating: 4.9 (154)

“The Google Drive integration is important because all my Docs are automatically stored and organized there. It makes it easy to find documents, manage folders, share files with different teams, and access everything from any device.”

Verified reviewer profile picture

Harsh V.

CEO

Integration rating: 4.7 (62)

Integration rating: 4.7 (52)

“Google Docs is important because I can create and edit documents from anywhere and access them from any device. I also like that everything saves automatically and I can easily share documents when needed.”

HP

Heather P.

Owner

Integration rating: 4.9 (48)

Integration rating: 4.6 (34)

Zapier logo
Zapier

Integration rating: 4.5 (32)

“It helps us to connect cognitoforms with the rest of the world. The instant connection works very well.”

Verified reviewer profile picture

Rolf J.

Account Director

Google Sheets customer support

What do users say about Google Sheets customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Google Sheets customer support.

A small group of reviewers say Google's online help center, forums, and resources are generally helpful for troubleshooting issues.

Widely noted by reviewers, direct customer support is difficult to access, with no real-time chat or phone options available.

A significant portion of users report support relies heavily on self-service articles and community forums, lacking personalized assistance.

Common user feedback highlights slow or unhelpful responses when support is reached, and language barriers with support reps.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base
Chat

Training options

Documentation
Live online
Videos

To see what individual users say about Google Sheets's customer support, check out the review snippets below.

“As a Customer Care Manager, the best part of Google Sheets is how it lets you collaborate in real time with your team to manage caregiver schedules, track client feedback, and update service requests instantly.”

KC

Khyla C.

Customer Care Manager

Google Sheets FAQs

Q. Who are the typical users of Google Sheets?

Google Sheets has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What is Google Sheets used for?

Google Sheets is a cloud-based spreadsheet platform designed to help businesses of all sizes collaborate with clients and partners to create and edit data on spreadsheets. The artificial intelligence (AI)-enabled system allows employees to add collaborators to projects, view real-time changes in the sheet, and chat with team members from within documents. The application lets administrators set expiration dates on projects and grant permissions to download, copy, or print content among specific collaborators. Stakeholders can utilize the explore functionality to view trends and gain data insights through customizable visuals in real-time. Google Sheets offers data loss prevention (DLP) module, which enables organizations to detect potential data breaches and prevent data leak by blocking sensitive data visibility among unauthorized members. Google Sheets provides an API and Zapier integration, which lets businesses connect with several third-party platforms such as BigQuery, Microsoft Office, Outlook, Apps Script, Trello, Slack, Mailchimp, and more. Other features include information rights management (IRM), customizable templates, analytics, collaboration, survey creation, revision history, conditional formatting, and more.


Q. Does Google Sheets support mobile devices?

Google Sheets supports the following devices:
iPhone, iPad, Android


Q. What level of support does Google Sheets offer?

Google Sheets offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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