Once the initial configuration was in place, the maintenance is low and the stability of the system is high. It allows multiple configuration options that cover most of the use cases out of the box.
It allowed us to launch very quickly our service without a team in place.
There were some use cases that were not covered for our specific market which required a more complex integration.
Likelihood to recommend: 8/10
TRACT is a true multi-tenant SaaS platform, thus offered as a subscription only.
Simple business models through complex machine to machine integrations and usage based billing all supported. Call for details.
When most people hear the term “subscription billing”, they think of recurring payment cycles and monthly pricing plans. TRACT is a cloud-based platform that goes beyond the basics, relying on proven technology and utilizing a business model that generates lifetime value from customers through automated billing and native revenue recognition. TRACT is an advanced billing and subscription platform that supports the most complex subscription needs at a fraction of the cost of traditional, on-premise solutions.
TRACT supports the monetization of any combination of one-time, subscription, and usage-based offerings. The platform utilizes real-time metering, rating, and native revenue recognition. Other important features include order-to-lifecycle management, usage-based billing, customized invoicing, payments, collections, revenue assurance, reporting, forecasting, revenue allocation, and fully-native revenue recognition.
Developed to meet the needs of teams in digital industries, TRACT is used primarily by technology-focused, in-cloud solutions. TRACT is also used by digital entertainment and media, Internet of Things (IoT), machine-to-machine (M2M), logistics, and hosting services.
TRACT was designed to help organizations go to market faster and manage their revenue more effectively. The platform offers Internet-scale full and adjunct billing and product catalog management, and it is entirely cloud-based.
Rather than focusing exclusively on simple subscription billing software, TRACT enables some of the most innovative organizations in the world to define their own product and billing scenarios and recognize revenue through configurable sub-ledgers. Organizations using TRACT can also meter and bill based on their clients’ consumption of products and services.
TRACT goes beyond simple recurring payments, with advanced subscriptions tools that involve rating, metering, scheduled charges, tiered, tapered, bundled, and usage-based billing. TRACT uses proven technology to power its subscription features.
With TRACT, you can set rules for rate plans, rollovers, balances, and allowances. You can also set up usage-based charges, which may be applied to specific events, and process your subscribers’ authorization and provisioning requests in real-time.
TRACT has leveraged advanced technology to parse and process billions of transactions from disparate systems. Once they’re processed, these transactions are then distilled into billable events as quickly as TRACT receives them. Users can manage the entire order-to-cash lifecycle. This includes offers, orders, usage-based billing, customized invoicing, payments, collections, entitlements, revenue assurance, forecasting, revenue allocation, and contracting.
In addition to usage-based charging, TRACT supports other sophisticated methods of charging. Multi-element pricing includes rating, metering, scheduled charges, tiers, tapered, and bundled.
Having easy access to subscriber data allows account representatives to quickly take care of customer requests and concerns. TRACT puts customer information at the forefront, with role-based rules that account representatives can use to access past orders, customer accounts, activity and usage details, invoices, payments, and complete service histories.
With TRACT’s customer management features, you’re able to seamlessly collect payments for charges from subscribers, and update subscriptions based on customer requests. You can also add, edit, or delete account details. TRACT supports multiple bill and ship contacts.
Using a library of REST and SOAP APIs, TRACT enables the integration of disparate systems associated with accounts receivables.
TRACT comes with pre-integrated connectors for major ERP, CRM, and payment processors. You can use these to shorten implementation times.
TRACT offers configurable user dashboards, which come with built-in analytics tools. These tools offer real-time visibility, and they provide users with detailed information about revenue streams.
Take advantage of the custom dashboards that TRACT provides and explore data with incredible detail. Data is available within minutes of activities being recorded. You also have the option to schedule the automatic delivery of key reports.
TRACT was designed to extend existing platforms, not replace them. The cloud-based platform molds to existing processes, rather than rewriting them. As a result, TRACT has advanced integration capabilities. TRACT offers a library of REST and SOAP APIs, which connect to ERPs and CRMs. Among the ERPs and CRMs that TRACT integrates with are Salesforce, SugarCRM, NetSuite, Microsoft Dynamics, Intacct, and QuickBooks.
Organizations can contact TRACT’s sales department for pricing and quotes.