ChargeOver  

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ChargeOver

Recurring Billing & Subscription Billing App

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Who is ChargeOver For?

ChargeOver offers small business owners a solution to spending too much time trying to collect on unpaid bills each month, preventing them from focusing on the products and services their customers have signed up to receive. ChargeOver is looking to eliminate this problem by developing an innovative approach to the way small to mid-size businesses deal with recurring billing and invoicing.

This recurring billing software can be used effectively by small to medium-sized businesses by utilizing the platform’s flexibility, customization features and PCI compliance. ChargeOver’s embeddable customer portal can be used by businesses to allow customers to log-in and pay bills by credit card online.

Read the full GetApp Analysis

ChargeOver GetRank

Reviews
Integrations
Mobile
Media
Security

#8 in Billing & Invoicing

View full ranking
45
13
11
0
4
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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

ChargeOver Screenshots (8)

ChargeOver Pricing

Starting from: $65.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

ChargeOver pricing is straight forward. There are NO revenue-based, NO seat-based fees & NO set-up fees for the app. Fees are based on the number of customers invoiced, not the dollar amount of the invoices. Pricing begins at $65/month for up to 50 customers. Then, $115/month for up to 150 customers; $229/month for up to 500 customers; and $549/month for up to 2500 customers. (Please contact us for volume pricing). A 30-day, no credit card required trial is available & encouraged!

Key Features of ChargeOver

  • Automates Recurring and Subscription Billing
  • Accept Credit, Debit, ACH, and/or PayPal
  • Works with Many Payment Gateways (Processors)
  • Multi-Currency Aware
  • Automated Dunning
  • Manages One-Time Payments, Trials, Discounts, & Upgrades
  • Comprehensive Standard & Custom Reporting
  • Prepares PDF Invoices
  • Fully Customizable (HTML) Invoices, Bills, & Receipts
  • Customer Payment Portal
  • Custom Payment Links
  • API, .js, & Webhooks
  • QuickBooks, Xero, & Avalara Integrations
  • Zapier, Mandrill, Mailgun, and other integrations
  • API, .js, & Webhooks Available
  • Fully Searchable Database
  • PCI Compliant
  • Phone, Email, & Chat Support

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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ChargeOver Overview

ChargeOver is an affordable and full-featured recurring billing and subscription billing management application. Because ChargeOver stores payment card data on your behalf, it relieves you of some of the burdens of PCI compliance. To use ChargeOver, connect it to your website or application to automatically capture new customer information (our team will help!) or directly enter your customer information.

Nearly every situation can be billed with ChargeOver -- including one-time charges. If you can build it, ChargeOver can bill for it! ChargeOver will automatically bill (and invoice, if you desire) customers at the intervals you request. Receipts, which you can customize to your liking, can also be sent out from ChargeOver. In fact, every communication that ChargeOver sends to your customers can be customized with full HTML.

If a customer's payment card is about to expire, ChargeOver can send an email to that customer and request that she updates her payment information. If a customer's credit card info doesn't work for any reason, ChargeOver can contact the customer on your behalf and request new payment information. Customers can update their payment information on your very own branded payment portal.

Of course, ChargeOver supports a variety of different payment processors or payment gateways, so you can choose the one that is the best fit for your business. The app is also multi-currency aware in case you happen to do business overseas. And if you have customers who pay via ACH or PayPal, ChargeOver also supports these methods of payment.

Everything that ChargeOver does through its web interface can also be accomplished using its API. Devs are welcome to work with us to integrate ChargeOver functionality into their applications.
  chargeover.com

Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Web-based
Supported Countries
Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

Benefits

By automatically invoicing your recurring and subscription customers, ChargeOver:
• Gets you paid faster
• Saves time & money
• Makes it simple to grow your business with trials, discounts, & one-time sales

ChargeOver is designed to help you work better with your customers.
• Accept payments in many forms (credit cards, ACH/echeck, & paper checks)
• Use the customer portal to provide 24/7 invoice status
• Customize your email notifications to reflect your company's voice

Chargeover has multiple options for developers looking for an integration, too.
• REST API
• Web hooks
• ChargeOver.js
• Usage URLs (for data capture)

ChargeOver User Reviews

One stop shop. An Accountants dream... it really is!

Verified Reviewer  8th of July 23:51

Danielle Sargent, Accountant
I have been an accountant for over 10 years, and in my experience ChargeOver has surpassed all other systems I've used. Sure Quickbooks allows you to do many of the same features such as reporting, and recurring charges. But ChargeOver has all the features every accountant has fantasized about. In ChargeOver you set up your own recurring bill to your clients, then they will take care of the rest! It will invoice, send and process customers credit cards automatically when an invoice is generated. It will even do the collections for you when a customer becomes delinquent. All the while communicating all your transactions with quickbooks! One stop shop. Simple, easy, amazing.

After 8 years with 4 different billing systems, we found a home on chargeover

Verified Reviewer  1st of July 19:36

Jeff Gladnick, President at GreatDentalWebsites.com
We've gone through 4 different billing platforms previously, and although things got better, none were able to REALLY meet our needs - until we found chargeover. We're a specialist agency with recurring billing, and chargeover was perfect. It fit our billing model, and didn't require us to do weird things like sell "500 units at $1 each" instead of $500 like one vendor wanted. The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great. We can just call and speak to someone and they'll help us. Especially in light of the hatred directed by our staff at the previous billing platform, chargeover is a dream come true. Everyone loves it. Plus the company is young (but has enough clients to be stable to make not nervous) and nimble, and they are constantly improving the software, several times at our request to accommodate a few minor tweaks we wanted. If you're an agency or you need recurring billing, you should add chargeover to your list of platforms to checkout.

By far our best recurring billing option & amazing customer support

Verified Reviewer  26th of June 20:50

Jehan Noon, Founding Partner at Noon Dalton
My experience with ChargeOver and their customer support team has been a very surprising in a great way. I have looked at many billing solutions over the years and none of them did exactly what I needed them to do when it comes to recurring billing. They required their own processors, or charged % of revenue which is ridiculous especially if you are generating significant revenue every month. What sold me initially was that I could use my own gateway and preferred merchant pricing I had already established. I could also do automated recurring ACH's which was was also huge. The biggest seller and the biggest of all is the integration into Quickbooks desktop which a lot of others I tried but did not integrate correctly and wasted a ton of time reverting back. Finally the price for the service was extremely reasonable as well. After we signed up there was some initial setup tasks that took about a week to work through but that was because we needed some customization that they took care of extremely fast and had us up and running. Using the desktop Quickbooks there were some minor issues here and there to start out with but over time they got addressed and the product today is much more useful. What saves us the most amount of time is the automated processing and if cards don't go through the system will generate the emails for you and send links so the client can directly process. When you have 100's of clients this saves a significant amount of time. Also this week we just switched from Quickbooks desktop to Quickbooks online. I was a little apprehensive about switching but am happy to say it only took us under 4 hours to do the switch and fix any minor sync issues. I was expecting a week or two but half a day was it. The last thing I will say is the response time for any issues and follow up of the team there has been amazing. They are very reachable and get done what you need when you need it.

The support team is very responsive.

Verified Reviewer  19th of June 17:08

Senior Analyst (Oil & Energy company, 11-50 employees)
The app was simple to start using and I was able to jump right in.

Changed our business

Verified Reviewer  17th of June 23:14

Milo LeBaron, Owner: Rain Retail
We offer a subscription based point of sale retail software. Having to bill our customers monthly quickly became unmanageable. Collections was especially time consuming. We were using QuickBooks Online to manage this, and as part of a major update, they removed the ability to reattempt declined charges. At this point we simply had to make a change, and looked closely at many well-known systems, such as Chargify. One of the main advantages ChargeOver was able to offer us was more control over how products are being billed. We felt that other systems we had explored was limited in that aspect. Ever since we have signed up, the team at ChargeOver has quickly addressed any requests/concerns we sent them.

Allowed us to automate charging of annual subscriptions.

Verified Reviewer  11th of June 05:01

Max Sorto, ChapterSpot
ChargeOver allowed our business to automate multiple manual billing processes and enabled us to bill and automatically charge our customers for App subscriptions on a recurring annual/monthly basis.

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GetApp Analysis

ChargeOver is an invoicing tool that helps businesses overcome some of the biggest “pain points” associated with billing clients on a recurring basis. Rather than mailing out paper invoices and waiting weeks, or even months, for checks to be sent in, businesses that use ChargeOver can generate digital invoices and charge their customers’ credit cards automatically using existing merchant accounts.

Developed with flexibility and customization in mind, ChargeOver allows businesses to create their own branded email templates for sending invoices, late-payment reminders, and confirming payments. Even the customer portals that companies embed on their own websites can be customized, making it easy for customers to log-in and pay their monthly bills online in a frictionless way.

Automation is a key feature for ChargeOver. The web application makes it possible for its users to automate virtually every aspect of the billing and collections process, from generating invoices (automatically), to charging credit cards (automatically), and even sending email reminders (automatically) when bills are past due.

What is ChargeOver?

ChargeOver has taken a process that used to be considered painful, and turned it into a seamless event. Onboard customers, setting up new payment plans, and collecting on overdue charges is all done from inside the company’s web-based platform. Even better, ChargeOver’s “subscription intelligence” tools allow business owners to easily find the last invoice date, next invoice date, or lifetime value of any customer at a moment’s notice. Not only can billing can be done automatically, but ChargeOver will re-try failed charges when credit cards are declined

The system sends payment confirmation messages to customers when their credit cards have been processed, eliminating yet another time consuming step in the billing cycle for business owners. Events-driven webhooks notify listener URLs automatically when certain actions—like subscription cancellations or invoices that remain unpaid for more than 30 days—take place within a company’s ChargeOver account.

Main Features

Personal ChargeOver dashboard

From your personal ChargeOver dashboard, you can see an overview of the total amounts you’ve invoiced for and collected on in the past month, along with the number of new customers you’ve added. Check out the custom graph to see how your income has risen and fallen over any given period of time.

Dashboard view of ChargeOver Recurring Billing

Sign up new subscribers

Each time a new subscriber joins your company, you’ll need to sign that customer up on ChangeOver. Enter basic details like the customer’s name and address, along with any relevant tags (like VIP) and billing information.

Adding a new subscriber

Create invoices for any customer

At the end of the next billing cycle, create an invoice for any customers you have added. ChargeOver immediately generates invoices whenever you add a new billing package for a customer. Or, you also have the option to start invoicing on a specific date. Enter the service plan or item you’re billing for, along with a description of the charge, the rate, and the quantity. Once you are done with that step, you can add tags to make sorting invoices easier.

Creating billing packages

Integrations

ChargeOver offers three popular ways for businesses to integrate their systems: Rest APIs, webhooks, and usage URLs. The system works together with other popular business tools, including accounting services and email management platforms, as well as the ability to sync with popular tools like QuickBooks.

Pricing

ChargeOver offers a free trial, with no credit card required. Monthly subscription plans start at $65 per month.

Bottom Line

  • Straightforward solution for any business that charges customers at regular intervals
  • Easy setup featuring advanced tools
  • Flexible billing packages give the freedom to bill clients how they companies see fit
  • Auto-billing features increase the percentage of on-time payments
  • ChargeOver works with a number of payment gateways

FAQs for ChargeOver

Below are some frequently asked questions for ChargeOver.

Q. What are the main features of ChargeOver?

ChargeOver offers the following features:

  • Automates Recurring and Subscription Billing
  • Accept Credit, Debit, ACH, and/or PayPal
  • Works with Many Payment Gateways (Processors)
  • Multi-Currency Aware
  • Automated Dunning
  • Manages One-Time Payments, Trials, Discounts, & Upgrades
  • Comprehensive Standard & Custom Reporting
  • Prepares PDF Invoices
  • Fully Customizable (HTML) Invoices, Bills, & Receipts
  • Customer Payment Portal
  • Custom Payment Links
  • API, .js, & Webhooks
  • QuickBooks, Xero, & Avalara Integrations
  • Zapier, Mandrill, Mailgun, and other integrations
  • API, .js, & Webhooks Available
  • Fully Searchable Database
  • PCI Compliant
  • Phone, Email, & Chat Support

Q. How much does ChargeOver cost?

We have the following pricing information for ChargeOver:

Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of ChargeOver?

ChargeOver has the following typical customers:

Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does ChargeOver support?

ChargeOver supports the following languages:

English

Q. What type of pricing plans does ChargeOver offer?

ChargeOver has the following pricing plans:

Free Trial, Subscription

Q. Does ChargeOver support mobile devices?

ChargeOver supports the following devices:

We do not have any information about what devices ChargeOver supports

Q. Does ChargeOver offer an API?

Yes, ChargeOver has an API available for use.

Q. What other apps does ChargeOver integrate with?

ChargeOver integrates with the following applications:

Xero, InterWeave Smart Payment Gateway, Authorize.net, QuickBooks Online, SendGrid, Constant Contact, Stripe, PayPal, Braintree, Mandrill, Zapier, QuickBooks, Forte, Worldpay, Mailgun

Q. What level of support does ChargeOver offer?

ChargeOver offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials


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