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Subscription Billing for SMBs
ChargeOver Pricing, Features, Reviews and Alternatives
ChargeOver product overview
What is ChargeOver?
ChargeOver is an affordable and full-featured recurring billing and subscription billing management application. Because ChargeOver stores payment card data on the user's behalf, it relieves some of the burdens of PCI compliance. To use ChargeOver, connect it to a website or application to automatically capture new customer information or directly enter customer information.
Key benefits of using ChargeOver
Typical customers
Platforms supported
Support options
Training options
ChargeOver pricing information
Value for money
4.8
/5
63
Starting from
No pricing info
Pricing options
Value for money contenders
ChargeOver features
Functionality
4.5
/5
63
Total features
69
4 categories
Most valued features by users
Functionality contenders
ChargeOver users reviews
Overall Rating
4.8
/5
63
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.37/10
50
11
2
0
0
Overall rating contenders
Jehan N.
Verified reviewer
Outsourcing/Offshoring, 51-200 employees
Review source
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My experience with ChargeOver and their customer support team has been a very surprising in a great way. I have looked at many billing solutions over the years and none of them did exactly what I needed them to do when it comes to recurring billing. They required their own processors, or charged % of revenue which is ridiculous especially if you are generating significant revenue every month. What...
1) Features 2) Price 3) Customization 4) Responsiveness of Customer Support 5) Ease of Use 6) Amazing ROI 7) Integration to QB, QBOnline and Xero
1) Initial setup takes a few days if you need customizations 2) Advanced reporting is not there yet but heard in the works 3) If using the desktop version sometimes the sync doesn't work due to QB desktop locking the records so need to be careful to close and restart QB (Could just have been our workstation too). Now that we are on QB Online there is no issue
Adrianne M.
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 6 months
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Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help. As I was setting it up for my team, I also had questions which they were super quick to answer via the Live Chat feature. My team is excited to have such a robust invoicing software at their fingertips.
The user experience is seamless. We work with families who have various struggles with dyslexia, adhd, etc. User experience is everything to us. We want payment processing to be easy to navigate and take care of. Charge Over checks all the boxes. On the backend, I love the metrics I have and flexibility in using the invoicing. I've tried many other payment processors and always had to create a work around. Charge Over has exactly what I need and then some. I love that I can charge a surcharge for credit card fees and run eCheck payments as well.
The only thing I'd say missing was video tutorials to show new users how to navigate and when to reach out and ask for help for customized options (which they do to my surprise and delight).
Jake J.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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Chargeover has worked great for us. We are a SAAS and using it for our AR. We are able to create both nonrecurring and recurring subscriptions and services and save them as templates. Love the services and for the money we get a lot.
Easy to use! Able to create recurring and nonrecurring billing which works great for our business model.
We found creating a connection to the API a bit more difficult than we anticipated.
Andrew L.
Verified reviewer
Used daily for 2+ years
Review source
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I don't have to have an employee dedicated to accounts receivable anymore. Customers can self serve and we don't have to remember to bill them individually. It is all automated
Automated email reminders and the ability for customers to change their own billing information is very helpful.
Poor mobile accessibility can be a deal breaker for most. It is very bad. I believe they are working on it and their customer support is incredible, but I spoke to them about it about 6 months ago and it's still bad.
Thank you Andrew!
Anonymous Reviewer
Verified reviewer
11-50 employees
Used weekly for 1-2 years
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Saves us a huge amount of time chasing clients for payment and reduces non-payment or delinquent payment.
Really easy to use and navigate between customers, screens, subscriptions, payment methods. Integration with QBO is key for us, and works pretty well, though not perfectly. Some advanced functionality - for example around sales taxes and discounts for ACH payment - are really helpful. Most of all, I like that it WORKS without bugs (I was burned by previous software), and can be used for recurring payments, recurring invoices and reminders for folks that pay manually online or by check, and supports things like discounts, pro-rated charges, and invoices that contain both an installment payment (scheduled to run for a set number of installments) and a regular recurring subscription (that goes on in perpetuity).
Integration with QBO doesn't always work perfectly - particularly for sales tax, and credits back to client accounts.
ChargeOver FAQs and common questions
Q. What type of pricing plans does ChargeOver offer?
ChargeOver has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ChargeOver?
ChargeOver has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ChargeOver support?
ChargeOver supports the following languages:
English
Q. Does ChargeOver offer an API?
Yes, ChargeOver has an API available for use.
Q. What other apps does ChargeOver integrate with?
ChargeOver integrates with the following applications:
Authorize.Net, Constant Contact, PayPal, Worldpay, Mailchimp Transactional Email, Zapier, QuickBooks Online Advanced, Avalara, CSG Forte, Stripe, Salesforce Sales Cloud, SendGrid, Quickbooks Online, Mailgun, Mailchimp, Braintree, Xero
Q. What level of support does ChargeOver offer?
ChargeOver offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support
Common ChargeOver comparisons
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