ChargeOver Pricing, Features, Reviews & Comparison of Alternatives

ChargeOver Reviews

ChargeOver

Subscription Billing for SMBs

4.73/5 (46 reviews)
746     5,437

ChargeOver is an affordable and full-featured recurring billing and subscription billing management application. Because ChargeOver stores payment card data on your behalf, it relieves you of some of the burdens of PCI compliance. To use ChargeOver, connect it to your website or application to automatically capture new customer information (our team will help!) or directly enter your customer information.

Nearly every situation can be billed with ChargeOver -- including one-time charges. If you can build it, ChargeOver can bill for it! ChargeOver will automatically bill (and invoice, if you desire) customers at the intervals you request. Receipts, which you can customize to your liking, can also be sent out from ChargeOver. In fact, every communication that ChargeOver sends to your customers can be customized with full HTML.

If a customer's payment card is about to expire, ChargeOver can send an email to that customer and request that she updates her payment information. If a customer's credit card info doesn't work for any reason, ChargeOver can contact the customer on your behalf and request new payment information. Customers can update their payment information on your very own branded payment portal.

Of course, ChargeOver supports a variety of different payment processors or payment gateways, so you can choose the one that is the best fit for your business. The app is also multi-currency aware in case you happen to do business overseas. And if you have customers who pay via ACH or PayPal, ChargeOver also supports these methods of payment.

Everything that ChargeOver does through its web interface can also be accomplished using its API. Devs are welcome to work with us to integrate ChargeOver functionality into their applications.
chargeover.com

ChargeOver Reviews (46)

Latest reviews

 Great software to manage recurring billing

We use this software at our SASS company to charge the one time setup fee but also set up recurring billing for all of our customers. When we do run into issues, the support staff is great at reaching out and resolving our issues. Great software for the price.

Read the full review
Reviewed 1st of February by Tyler Rhoton

 

 Feature rich platform

Chargeover is modern platform that allows me to send automated billing and makes my business very efficient.

Read the full review
Reviewed 25th of January by Serge Epshteyn

Read all reviews

ChargeOver Category Leaders

Reviews
Integrations
Mobile
Media
Security

#13 in Billing & Invoicing

View full ranking
52
12
16
0
7
17

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

ChargeOver Screenshots (8)

ChargeOver screenshotChargeOver screenshot: AddNewCustomerChargeOver screenshot: AddNewRecurringPackagetoCustomerChargeOver screenshot: FailedPaymentsReportChargeOver screenshot: InvoicesViewChargeOver screenshot: RecurringPackagesViewChargeOver screenshot: PaymentsViewChargeOver screenshot: UpcomingInvoices

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Web-based
Supported Countries
Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

ChargeOver Pricing

Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing is based on how many customers you currently have signed up for a subscription billing or recurring revenue plan.

0 - 50 customers, $65/month
51 - 150 customers, $115/month
151 - 500 customers, $229/month
501 - 2500 customers, $549/month
Enterprise quotes available

What you see here are the costs of using ChargeOver. There are no contracts, set-up fees, or any other fees.Trials are fully-functional and do not require a credit card.

Competitors Pricing

Fusebill

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Recurly ®

Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Multipub

Starting from: $125.00/month
Pricing model: Subscription

Users who visited ChargeOver also visited

Key Features of ChargeOver

  • Automates Recurring and Subscription Billing
  • Accept Credit, Debit, ACH, and/or PayPal
  • Works with Many Payment Gateways (Processors)
  • Multi-Currency Aware
  • Automated Dunning
  • Manages One-Time Payments, Trials, Discounts, & Upgrades
  • Comprehensive Standard & Custom Reporting
  • Prepares PDF Invoices
  • Fully Customizable (HTML) Invoices, Bills, & Receipts
  • Customer Payment Portal
  • Custom Payment Links
  • API, .js, & Webhooks
  • QuickBooks, Xero, & Avalara Integrations
  • Zapier, Mandrill, Mailgun, and other integrations
  • API, .js, & Webhooks Available
  • Fully Searchable Database
  • PCI Compliant
  • Phone, Email, & Chat Support

Benefits

By automatically invoicing your recurring and subscription customers, ChargeOver:
• Gets you paid faster
• Saves time & money
• Makes it simple to grow your business with trials, discounts, & one-time sales

ChargeOver is designed to help you work better with your customers.
• Accept payments in many forms (credit cards, ACH/echeck, & paper checks)
• Use the customer portal to provide 24/7 invoice status
• Customize your email notifications to reflect your company's voice

Chargeover has multiple options for developers looking for an integration, too.
• REST API
• Web hooks
• ChargeOver.js
• Usage URLs (for data capture)

Alternatives to ChargeOver

GetApp Analysis

ChargeOver is an invoicing tool that helps businesses overcome some of the biggest “pain points” associated with billing clients on a recurring basis. Rather than mailing out paper invoices and waiting weeks, or even months, for checks to be sent in, businesses that use ChargeOver can generate digital invoices and charge their customers’ credit cards automatically using existing merchant accounts.

Developed with flexibility and customization in mind, ChargeOver allows businesses to create their own branded email templates for sending invoices, late-payment reminders, and confirming payments. Even the customer portals that companies embed on their own websites can be customized, making it easy for customers to log-in and pay their monthly bills online in a frictionless way.

Automation is a key feature for ChargeOver. The web application makes it possible for its users to automate virtually every aspect of the billing and collections process, from generating invoices (automatically), to charging credit cards (automatically), and even sending email reminders (automatically) when bills are past due.

What is ChargeOver?

ChargeOver has taken a process that used to be considered painful, and turned it into a seamless event. Onboard customers, setting up new payment plans, and collecting on overdue charges is all done from inside the company’s web-based platform. Even better, ChargeOver’s “subscription intelligence” tools allow business owners to easily find the last invoice date, next invoice date, or lifetime value of any customer at a moment’s notice. Not only can billing can be done automatically, but ChargeOver will re-try failed charges when credit cards are declined

The system sends payment confirmation messages to customers when their credit cards have been processed, eliminating yet another time consuming step in the billing cycle for business owners. Events-driven webhooks notify listener URLs automatically when certain actions—like subscription cancellations or invoices that remain unpaid for more than 30 days—take place within a company’s ChargeOver account.

Main Features

Personal ChargeOver dashboard

From your personal ChargeOver dashboard, you can see an overview of the total amounts you’ve invoiced for and collected on in the past month, along with the number of new customers you’ve added. Check out the custom graph to see how your income has risen and fallen over any given period of time.

Sign up new subscribers

Each time a new subscriber joins your company, you’ll need to sign that customer up on ChangeOver. Enter basic details like the customer’s name and address, along with any relevant tags (like VIP) and billing information.

Create invoices for any customer

At the end of the next billing cycle, create an invoice for any customers you have added. ChargeOver immediately generates invoices whenever you add a new billing package for a customer. Or, you also have the option to start invoicing on a specific date. Enter the service plan or item you’re billing for, along with a description of the charge, the rate, and the quantity. Once you are done with that step, you can add tags to make sorting invoices easier.

Integrations

ChargeOver offers three popular ways for businesses to integrate their systems: Rest APIs, webhooks, and usage URLs. The system works together with other popular business tools, including accounting services and email management platforms, as well as the ability to sync with popular tools like QuickBooks.

Pricing

ChargeOver offers a free trial, with no credit card required. Monthly subscription plans start at $65 per month.

Bottom Line

  • Straightforward solution for any business that charges customers at regular intervals
  • Easy setup featuring advanced tools
  • Flexible billing packages give the freedom to bill clients how they companies see fit
  • Auto-billing features increase the percentage of on-time payments
  • ChargeOver works with a number of payment gateways
Tyler Rhoton

Great software to manage recurring billing

01/02/2017

We use this software at our SASS company to charge the one time setup fee but also set up recurring billing for all of our customers. When we do run into issues, the support staff is great at reaching out and resolving our issues. Great software for the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Serge Epshteyn

Feature rich platform

25/01/2017

Chargeover is modern platform that allows me to send automated billing and makes my business very efficient.

Pros

Automated billing

Cons

Support only during business hours

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ty Clement

Pretty Good

25/01/2017

There were a few things I wished I could do (like charge multiple invoices) that recent updates have fixed and I know the few remaining suggestions I have will be remedied soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karly Slack

You Guys are Awesome!

25/01/2017

I always have an easy experience using this service. Thank you for all your help in making working manageable.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Gladnick

Man I love ChargeOver

25/01/2017

ChargeOver is constantly improved, and the service is personal. The company is big enough to be a reliable partner and small enough to still have your voice heard and influence product decisions.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brady Jones

Brady's ChargeOver Review

23/01/2017

I've been using ChargeOver for about 9 month's. It has been the easiest to use that I have found. It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity. The recent History is awesome which tracks everything you have viewed recently. You can easily lookup invoices & Payments from the Home screen. Overall, my experience using ChargeOver has been awesome and I would recommend it to everyone looking for subscription and recurring billing.

Pros

Recurring billing and ease of use. Very intuitive. Recent History.

Cons

Search struggles at times pulling up the right customers by keyword. Not all the time but sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nia Francis

It's very easy to use Chargeover. I love the platform

18/01/2017

I'm fairly new to the Chargeover platform but it is very easy to use and I love the platform. Chargeover allows for easy navigation.

Pros

I love how easy it is to view, update and navigate through customer invoices.

Cons

I do not encounter much problems with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering ChargeOver

Keep up the great work!

Source: Capterra
Helpful?   Yes   No
Read more
Eric Thornton

Very Easy!

18/01/2017

I've found that chargeover is very easy to use. Interface is easy and intuitive. Would recommend to anyone!

Pros

It is intuitive

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering ChargeOver

No

Source: Capterra
Helpful?   Yes   No
Read more
Shields Bialasik

Flexible and Scalable Recurring Billing Solution

17/01/2017

Before we switched over to charge over we tested 4 other recurring billing systems. Each one offered great promise but inevitably we always ran into a limitation which would not be a good long-term fit for our business. ChargeOver is easy to use, well thought-out and scalable. The team is responsive. We are very pleased that we made the switch to ChargeOver.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kristi Linton

Broadwater Academy

17/01/2017

Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

Who is ChargeOver For?

ChargeOver offers small business owners a solution to spending too much time trying to collect on unpaid bills each month, preventing them from focusing on the products and services their customers have signed up to receive. ChargeOver is looking to eliminate this problem by developing an innovative approach to the way small to mid-size businesses deal with recurring billing and invoicing.

This recurring billing software can be used effectively by small to medium-sized businesses by utilizing the platform’s flexibility, customization features and PCI compliance. ChargeOver’s embeddable customer portal can be used by businesses to allow customers to log-in and pay bills by credit card online.

Read the full GetApp Analysis

Frequently used together