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Xero vs FreeAgent Comparison
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Overview
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...
FreeAgent’s award-winning online accounting software is designed specifically for small businesses and freelancers. Over...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
12
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
14.50
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Anne W.
Cons
Craig F.
Cons
Key features
- Total features173
- "What If" Scenarios
- 401(k) Tracking
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Accounting
- Asset Tracking
- Audit Trail
- Automated Quoting
- Automatic Backup
- Automatic Billing
- Bank Reconciliation
- Benefits Management
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- Budgeting/Forecasting
- CPA Firms
- Calendar Management
- Case Management
- Cash Flow Management
- Cash Management
- Cataloging/Categorization
- Check Printing
- Check Processing
- Check Writing
- Client Management
- Client Portal
- Compliance Management
- Consolidation/Roll-Up
- Construction Breakdowns
- Contact Database
- Contact Management
- Contingency Billing
- Contract/License Management
- Core Accounting
- Cost Tracking
- Credit Card Processing
- Cross Ledger Posting
- Currency Conversion
- Customer Database
- Customer History
- Customer Statements
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Direct Deposit
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Due Date Tracking
- Dunning Management
- Duplicate Payment Alert
- Electronic Payments
- Email Management
- Email Reminders
- Email Templates
- Estimating
- Expense Claims
- Expense Management
- Expense Tracking
- Fee Calculation & Posting
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For AEC Industry
- For Accountants
- For CPA Firms
- For Government
- For Real Estate
- For Religious Organizations
- For Restaurants
- For Schools
- For Small Businesses
- Forecasting
- Fraud Detection
- Fund Accounting
- General Ledger
- Hourly Billing
- Income & Balance Sheet
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Kitting
- Mobile Access
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Channel Management
- Multi-Company
- Multi-Country
- Multi-Currency
- Multi-State
- Nonprofits
- Online Invoicing
- Online Payments
- Order Management
- Order Processing
- Order Tracking
- Overpayment Processing
- Overrun Reporting
- Partial Payments
- Payment Collection
- Payment Processing
- Payroll Management
- Performance Metrics
- Price / Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Product Identification
- Profit/Loss Statement
- Progress Tracking
- Project Accounting
- Project Billing
- Project Management
- Project Time Tracking
- Project Tracking
- Purchase Order Management
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Receipt Management
- Receivables Ledger
- Recurring Invoicing
- Recurring/Subscription Billing
- Reimbursement Management
- Reminders
- Remote Access/Control
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Retail Inventory Management
- Revenue Recognition
- Sales Reports
- Sales Tax Management
- Search/Filter
- Self Service Portal
- Shipping Management
- Sourcing Management
- Spend Management
- Staff Management
- Status Tracking
- Stock Management
- Supplier Management
- Task Management
- Tax Calculation
- Tax Management
- Template Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Transaction History
- Trust Accounting
- Vacation/Leave Tracking
- Vendor Management
- W-2 Preparation
- Wage Garnishment
- Warehouse Management
- Workflow Management
- Total features64
- "What If" Scenarios
- 401(k) Tracking
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Accounting
- Asset Tracking
- Audit Trail
- Automated Quoting
- Automatic Backup
- Automatic Billing
- Bank Reconciliation
- Benefits Management
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- Budgeting/Forecasting
- CPA Firms
- Calendar Management
- Case Management
- Cash Flow Management
- Cash Management
- Cataloging/Categorization
- Check Printing
- Check Processing
- Check Writing
- Client Management
- Client Portal
- Compliance Management
- Consolidation/Roll-Up
- Construction Breakdowns
- Contact Database
- Contact Management
- Contingency Billing
- Contract/License Management
- Core Accounting
- Cost Tracking
- Credit Card Processing
- Cross Ledger Posting
- Currency Conversion
- Customer Database
- Customer History
- Customer Statements
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Direct Deposit
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Due Date Tracking
- Dunning Management
- Duplicate Payment Alert
- Electronic Payments
- Email Management
- Email Reminders
- Email Templates
- Estimating
- Expense Claims
- Expense Management
- Expense Tracking
- Fee Calculation & Posting
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For AEC Industry
- For Accountants
- For CPA Firms
- For Government
- For Real Estate
- For Religious Organizations
- For Restaurants
- For Schools
- For Small Businesses
- Forecasting
- Fraud Detection
- Fund Accounting
- General Ledger
- Hourly Billing
- Income & Balance Sheet
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Kitting
- Mobile Access
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Channel Management
- Multi-Company
- Multi-Country
- Multi-Currency
- Multi-State
- Nonprofits
- Online Invoicing
- Online Payments
- Order Management
- Order Processing
- Order Tracking
- Overpayment Processing
- Overrun Reporting
- Partial Payments
- Payment Collection
- Payment Processing
- Payroll Management
- Performance Metrics
- Price / Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Product Identification
- Profit/Loss Statement
- Progress Tracking
- Project Accounting
- Project Billing
- Project Management
- Project Time Tracking
- Project Tracking
- Purchase Order Management
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Receipt Management
- Receivables Ledger
- Recurring Invoicing
- Recurring/Subscription Billing
- Reimbursement Management
- Reminders
- Remote Access/Control
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Retail Inventory Management
- Revenue Recognition
- Sales Reports
- Sales Tax Management
- Search/Filter
- Self Service Portal
- Shipping Management
- Sourcing Management
- Spend Management
- Staff Management
- Status Tracking
- Stock Management
- Supplier Management
- Task Management
- Tax Calculation
- Tax Management
- Template Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Transaction History
- Trust Accounting
- Vacation/Leave Tracking
- Vendor Management
- W-2 Preparation
- Wage Garnishment
- Warehouse Management
- Workflow Management
Integrations
- Total integrations1206
- Adobe Commerce
- Authorize.Net
- Dynamics 365
- Dynamics 365 Business Central
- FreshBooks
- Microsoft 365
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations53
- Adobe Commerce
- Authorize.Net
- Dynamics 365
- Dynamics 365 Business Central
- FreshBooks
- Microsoft 365
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
Explore similar apps
User reviews that mention these apps
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 11-50 employees
Review source
Share this review:
I was a power user of Free Agent, I moved over to Xero as my company had out grown Freeagent. This was this biggest mistake I made and the support was terrible, for three months I battled with payroll, once the technical support even had to reset my details. The result was a complete disaster with NI & PAYE being incorrectly recorded and reported to HMRC An utter shambles and so my best advice would be avoiid if you are doing payroll for more than 1 or 2 staff.
Nice and simple but the UI is really poor and they clearly haven't invested their time in tax experts for payroll for the UK. Great for small companies.
Support is slow and un-helpful, help guides are missing. Impossible to move from Freeagent to Xero and data import just fails
Anonymous Reviewer
Verified reviewer
Used daily for 2+ years
Review source
Share this review:
Xero
Great, intuitive and easy to use bookkeeping software, lacking for accountants, NO customer services
It is so easy to use but support has to come from Accountants who are not customer service or techies and who are not adequately compensated for their efforts. It is enjoyable to use and definitely does the basics very well.
For bookkeeping, small and medium-sized businesses this software is a dream. It is the most intuitive and easiest to use of all the accounting software that we reviewed. As an accountant, it is easy to fix user errors and mis-postings. There is a proper audit trail and safety checks built in. There are so many time-saving features like find and recode, repeating bills/invoices/journals, bank rules. The move toward AI is exciting too.
The reports aren't GAP or IAS compliant so it is no good for reporting, final accounts production or tax. To get accountants interested and recommending Xero in the early days, they promised accountants that Final Accounts Production and Corporation Tax software was in their development queue but it never materialised and they burnt a lot of bridges with accountants when they announced that they had...
Anonymous Reviewer
Verified reviewer
Financial Services, 10,001+ employees
Used weekly for 1-2 years
Review source
Share this review:
Easy to setup and use - the mobile app is pretty good making it easy to add expenses. Bank feed is handy. I use the API to import expenses.
Expensive compared to competitors like Xero, bank feed is slow. Perhaps you can add integrations for credit cards too to automatically pull in expenses.
alg000
Review source
Share this review:
FreeAgent lacks proper support multiple currency. Around a year ago, they said they were adding it. A year later, it's still not there! If you need this feature, its absence is a real killer. Xero seems to have it.
Interface is pretty good.
They say they are "working on" this crucial feature but a year later, nothing.
Hi there. FreeAgent has multi-currency, multi-language invoicing and as of early 2014 allows you to record bank accounts in a foreign currency also.
Anonymous Reviewer
Verified reviewer
Facilities Services, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.
Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.
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