Xero vs FreeAgent Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
Partner (Information Technology and Services company, 11-50 employees)
Verified Reviewer

Avoid if you want to use UK payroll

2016-01-26

I was a power user of Free Agent, I moved over to Xero as my company had out grown Freeagent. This was this biggest mistake I made and the support was terrible, for three months I battled with payroll, once the technical support even had to reset my details.

Pros

Nice and simple but the UI is really poor and they clearly haven't invested their time in tax experts for payroll for the UK. Great for small companies.

Cons

Impossible to move from Freeagent to Xero and data import just fails

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
4 of 5 people found this review helpful
Helpful?   Yes   No
Xero Reviews
Xero
Accounting Software for SMBs
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Anonymous
A verified reviewer

Great, intuitive and easy to use bookkeeping software, lacking for accountants, NO customer services

2018-04-04

It is so easy to use but support has to come from Accountants who are not customer service or techies and who are not adequately compensated for their efforts. It is enjoyable to use and definitely does the basics very well.

Pros

For bookkeeping, small and medium-sized businesses this software is a dream. It is the most intuitive and easiest to use of all the accounting software that we reviewed. As an accountant, it is easy to fix user errors and mis-postings. There is a proper audit trail and safety checks built in. There are so many time-saving features like find and recode, repeating bills/invoices/journals, bank rules. The move toward AI is exciting too.

Cons

The software is expensive for what it is and you can get a lot more and better for your money with FreeAgent and QuickBooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Xero Reviews
Xero
Accounting Software for SMBs
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Anonymous
AWS Solutions Architect (Big Data) - Contract (Financial Services company, 10001+ employees)
Verified Reviewer

Its good

2018-02-09

Pros

Easy to setup and use - the mobile app is pretty good making it easy to add expenses. Bank feed is handy. I use the API to import expenses.

Cons

Expensive compared to competitors like Xero, bank feed is slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
FreeAgent Reviews
FreeAgent
FreeAgent has been voted the UK's #1 accounting software app
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alg000

lacks multi-currency support

2013-04-03

If you need this feature, its absence is a real killer. Xero seems to have it.

Pros

Interface is pretty good.

Cons

They say they are "working on" this crucial feature but a year later, nothing.

Source: GetApp
2 of 5 people found this review helpful
Helpful?   Yes   No

Response from FreeAgent UK online accounting software


Hi there. FreeAgent has multi-currency, multi-language invoicing and as of early 2014 allows you to record bank accounts in a foreign currency also.

FreeAgent Reviews
FreeAgent
FreeAgent has been voted the UK's #1 accounting software app
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