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Xero vs FreeAgent Comparison
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Overview
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...
Join over 80,000 small businesses in the UK using FreeAgent to manage their finances! Our award-winning cloud accounting...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.3
5
4
3
2
1
1,118
523
174
54
72
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pros
Cons
Cons
Key features
- Total features78
- API
- Access Control
- Accounting Management
- Activity Dashboard
- Ad hoc Reporting
- Assignment Management
- Auto-Matching
- Automated Expense Input
- Automated Scheduling
- Automatic Backup
- Balance Sheet
- Bank Reconciliation
- Billable Hours Tracking
- Billing & Invoicing
- Billing Rate Management
- Budgeting
- Business Analysis
- Cash Flow Management
- Charting
- Check Printing
- Contact History
- Contact Management
- Credit Card Processing
- Currency Conversion
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import
- Data Import/Export
- Data Synchronization
- Depreciation Calculation
- Depreciation Tracking
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop Interface
- Electronic Payments
- Email Integration
- Email Invitations & Reminders
- Email Templates
- Estimating
- Expense Claims
- Expense Tracking
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Forecasting
- General Ledger
- Goal Setting / Tracking
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Mobile Integration
- Monitoring
- Multi-Currency
- Order Confirmation
- Order Management
- Order Tracking
- PDF Conversion
- Payroll Management
- Performance Reports
- Permission Management
- Physical Asset Tracking
- Price Management
- Profit / Loss Statement
- Profitability Analysis
- Progress Tracking
- Project Accounting
- Project Estimating
- Project Management
- Project Time Tracking
- Purchase Order Management
- Quote Management
- Real Time Data
- Real Time Reporting
- Receipt Management
- Recurring Billing
- Recurring Tasks
- Reimbursement Management
- Reminders
- Retail Inventory Management
- Sales Reporting
- Sales Tax Management
- Sales Tracking
- Search Functionality
- Status Reporting
- Status Tracking
- Stock Management
- Task Management
- Template Management
- Third Party Integration
- Time & Expense Tracking
- Timeline Management
- Timesheets
- To-Do List
- Transaction History
- Workflow Management
- Total features44
- API
- Access Control
- Accounting Management
- Activity Dashboard
- Ad hoc Reporting
- Assignment Management
- Auto-Matching
- Automated Expense Input
- Automated Scheduling
- Automatic Backup
- Balance Sheet
- Bank Reconciliation
- Billable Hours Tracking
- Billing & Invoicing
- Billing Rate Management
- Budgeting
- Business Analysis
- Cash Flow Management
- Charting
- Check Printing
- Contact History
- Contact Management
- Credit Card Processing
- Currency Conversion
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import
- Data Import/Export
- Data Synchronization
- Depreciation Calculation
- Depreciation Tracking
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop Interface
- Electronic Payments
- Email Integration
- Email Invitations & Reminders
- Email Templates
- Estimating
- Expense Claims
- Expense Tracking
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Forecasting
- General Ledger
- Goal Setting / Tracking
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Mobile Integration
- Monitoring
- Multi-Currency
- Order Confirmation
- Order Management
- Order Tracking
- PDF Conversion
- Payroll Management
- Performance Reports
- Permission Management
- Physical Asset Tracking
- Price Management
- Profit / Loss Statement
- Profitability Analysis
- Progress Tracking
- Project Accounting
- Project Estimating
- Project Management
- Project Time Tracking
- Purchase Order Management
- Quote Management
- Real Time Data
- Real Time Reporting
- Receipt Management
- Recurring Billing
- Recurring Tasks
- Reimbursement Management
- Reminders
- Retail Inventory Management
- Sales Reporting
- Sales Tax Management
- Sales Tracking
- Search Functionality
- Status Reporting
- Status Tracking
- Stock Management
- Task Management
- Template Management
- Third Party Integration
- Time & Expense Tracking
- Timeline Management
- Timesheets
- To-Do List
- Transaction History
- Workflow Management
Integrations
- Total integrations887
- Authorize.net
- Dropbox Business
- FreshBooks
- Magento Commerce
- Microsoft Dynamics GP
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Workato
- Xero
- Zapier
- Total integrations49
- Authorize.net
- Dropbox Business
- FreshBooks
- Magento Commerce
- Microsoft Dynamics GP
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Workato
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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User reviews that mention these apps
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 11-50 employees
Review source
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I was a power user of Free Agent, I moved over to Xero as my company had out grown Freeagent. This was this biggest mistake I made and the support was terrible, for three months I battled with payroll, once the technical support even had to reset my details. The result was a complete disaster with NI & PAYE being incorrectly recorded and reported to HMRC An utter shambles and so my best advice would be avoiid if you are doing payroll for more than 1 or 2 staff.
Nice and simple but the UI is really poor and they clearly haven't invested their time in tax experts for payroll for the UK. Great for small companies.
Support is slow and un-helpful, help guides are missing. Impossible to move from Freeagent to Xero and data import just fails
Anonymous Reviewer
Used daily for 4+ years
Review source
Share this review:
Xero
Great, intuitive and easy to use bookkeeping software, lacking for accountants, NO customer services
It is so easy to use but support has to come from Accountants who are not customer service or techies and who are not adequately compensated for their efforts. It is enjoyable to use and definitely does the basics very well.
For bookkeeping, small and medium-sized businesses this software is a dream. It is the most intuitive and easiest to use of all the accounting software that we reviewed. As an accountant, it is easy to fix user errors and mis-postings. There is a proper audit trail and safety checks built in. There are so many time-saving features like find and recode, repeating bills/invoices/journals, bank rules. The move toward AI is exciting too.
The reports aren't GAP or IAS compliant so it is no good for reporting, final accounts production or tax. To get accountants interested and recommending Xero in the early days, they promised accountants that Final Accounts Production and Corporation Tax software was in their development queue but it never materialised and they burnt a lot of bridges with accountants when they announced that they had...
Anonymous Reviewer
Verified reviewer
Financial Services, 10001+ employees
Used weekly for 3+ years
Review source
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Easy to setup and use - the mobile app is pretty good making it easy to add expenses. Bank feed is handy. I use the API to import expenses.
Expensive compared to competitors like Xero, bank feed is slow. Perhaps you can add integrations for credit cards too to automatically pull in expenses.
alg000
Review source
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FreeAgent lacks proper support multiple currency. Around a year ago, they said they were adding it. A year later, it's still not there! If you need this feature, its absence is a real killer. Xero seems to have it.
Interface is pretty good.
They say they are "working on" this crucial feature but a year later, nothing.
Hi there. FreeAgent has multi-currency, multi-language invoicing and as of early 2014 allows you to record bank accounts in a foreign currency also.
Anonymous Reviewer
Facilities Services, 11-50 employees
Used daily for 3+ years
Review source