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FreeAgent
5
113
4
47
3
12
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FreeAgent has been voted the UK's #1 accounting software.
Table of Contents
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FreeAgent - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
FreeAgent overview
What is FreeAgent?
FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 200,000 customers use FreeAgent to manage their business accounts – with no confusing accounting jargon and a friendly team of support accountants to help them stay on track.
FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow.
On top of this, FreeAgent has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.
Starting price
per month
Alternatives
with better value for money
FreeAgent’s user interface
FreeAgent review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about FreeAgent?
Reviewers appreciate FreeAgent for its intuitive interface, ease of use, and comprehensive accounting features that simplify invoicing, expense tracking, and tax returns. They find the integration with bank accounts and the ability to collaborate with accountants particularly helpful, noting that it saves time and streamlines financial management for small businesses. Many value the responsive customer support and regular feature updates.
Some say the software is more expensive than competitors and mention occasional issues with bank feeds, limited customization, and missing advanced features. They feel the mobile app lacks some functionality compared to the web version.
Select to learn more
Who uses FreeAgent?
Based on 179 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
FreeAgent's key features
Most critical features, based on insights from FreeAgent users:
All FreeAgent features
Features rating:
FreeAgent alternatives
FreeAgent
Starting from
10
/user
Per month
Xero
Starting from
25
Per month
Sage Intacct
Starting from
No pricing info
NetSuite
Starting from
No pricing info
FreeAgent pricing
Pricing plans
Pricing details:
User opinions about FreeAgent price and value
Value for money rating:
To see what individual users think of FreeAgent's price and value, check out the review snippets below.
Aidan O.
Magician
Jhonny D.
Senior IT Manager
FreeAgent integrations (12)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as FreeAgent integrations and how users feel about them.
Integration rating: 3.0 (3)
Integration rating: 3.5 (3)
“It is the gateway for which my payments are processed”
Damien C.
Sensei
Integration rating: 5.0 (2)
“It has been making it easy to plan and allocate project resources.”
Sara S.
Business Development Pharmaceutical and Healthcare
Integration rating: 4.5 (2)
“saves a great deal of time on manual inputting”
“We integrate with Dragon 2000 Car Trader specific”
Leslea J.
finance and HR manager
Integration rating: 5.0 (1)
“For client signatures, ie: eFile forms and engagement letters.”
Jennifer R.
Office Manager
Integration rating: 5.0 (1)
“this makes adding stuff easier”
Justyn S.
digital artist
FreeAgent customer support
What do users say about FreeAgent customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FreeAgent customer support.
Widespread user sentiment highlights FreeAgent's customer support as fast, knowledgeable, and genuinely helpful when issues arise.
A significant portion of users appreciate the friendly, UK-based team and the personal, detailed responses they receive.
A minority of users report poor experiences when support is outsourced to 'My Business Works', citing unhelpful or rude interactions.
Support options
Training options
To see what individual users say about FreeAgent's customer support, check out the review snippets below.
“They are very helpful when I do not understand something and they also are willing to look at issues rather than expect me to sort.”
Matthew H.
Operations Manager
“Apart from great software, the customer service is amazing.”
Glen S.
Director
FreeAgent FAQs
FreeAgent has the following typical customers:
Small Business, Freelancers
These products have better value for money
Q. Does FreeAgent support mobile devices?
FreeAgent supports the following devices:
Android, iPhone, iPad
Q. What level of support does FreeAgent offer?
FreeAgent offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
