FreeAgent Pricing, Features, Reviews & Comparison of Alternatives

FreeAgent Reviews

FreeAgent

FreeAgent, voted the UK's #1 small business accounting app!

4.43/5 (79 reviews)
12,062

FreeAgent overview

Say hello to your business’s new best friend. FreeAgent’s online accounting software brings everything together, from invoice and expense management to VAT, payroll and self assessment tax return filing. Any changes you make automatically update your accounts, giving you complete visibility of your income and expenses and showing your real-time profit position.

It is easy to get things done quickly with FreeAgent on your smartphone, tablet or laptop - add expenses after your lunch meeting, send invoices on the train, check your profits in the park. Spend less time sitting down to do the admin and more time focusing on your business.

You can easily collaborate with your accountant or business adviser in your FreeAgent account whilst working remotely. There are also an unlimited number of users permitted for each account - you choose who to give access to, and what permissions they have.

All of the data in your FreeAgent account is backed up several times an hour to our secure server so your data is safe and sound. We use 256-bit SSL technology to encrypt your data, the same encryption as banks.

There is a team of dedicated Support Accountants available to answer any queries about your FreeAgent account. The team also host regular individual Getting Started sessions to make sure you’re all set up correctly, as well as a series of webinars taking you through all of the features of FreeAgent.

“@freeagent Can't imagine trying to manage things without it. It's so good it actually makes accounting fun...” @pixsaul

Search @freeagent to see for yourself!
www.freeagent.com

Pricing

Starting from
$20/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
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FreeAgent reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.3
  4.4
Oscar Hibbert

Exceptionally Poor Customer Support

Reviewed 2015-09-18
Review Source

I originally found Freeagent around three years ago. I was very excited when I found I could use Freeagent through "My Business Works", a service offered by Barclays, at a reduced rate - except nobody decided to make it clear support is outsourced to "My Business Works" - perhaps the most key feature of freeagent. For around three years I have always been in contact with friendly, kind and lovely staff at Freeagent who have always been happy to provide us with support - I have always avoided "My Business Works Support" as their staff are especially unhelpful, condescending and rude. That was until today. A stubborn, although polite lady refused to give us support despite my explanation of the poor support "My Business Works" offers. Quite simply her unkind, unfriendly action has lost a customer, we are moving to a far more powerful and equally easy to use software called Xilo, with much better support in January. I used to think Freeagent was an actual service whereby one might not be bound to the selfish red-rape rules of the world, and was instead a friendly platform with every customer's interest at heart. I would recommend all to consider Xilo over Freeagent. That is of course unless you want a kick in the teeth for being a long-term loyal customer!

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Emanuele Farotti

Overall

Used daily for 2+ years
Reviewed 2018-02-19
Review Source

Overall experience is good. It allows to better organised both my bookeeping but as well my employee work due to its usability. Love as well the API integration that allow me to create custom analysis.

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Anne Westwood

Makes bookkeeping easy for a novice, and still keeps an accountant happy

Used weekly for less than 6 months
Reviewed 2018-01-02
Review Source: Capterra

Saves me a whole lot of time, and helps me keep clear records for my accountant.At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up! It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment. Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately). I also like the fact that it reminds me when my corporation tax and annual accounts are due. In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything. The Android app is also great for reconciling payments and recording expenses on the move. The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

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Chris Fisher

Magnificent Customer Support, Good Accounting System

Used daily for less than 6 months
Reviewed 2018-02-08
Review Source

FreeAgent is more advanced than my previous service provider, Freshbooks. It allows me to handle the split between personal/business bank accounts and their expenses better and even submits my tax return to HMRC for me. The few times I've contacted their support, they have responded quickly, actually understood what I've asked and provided a detailed response, specific to my issue.

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Stephen Hamilton

Good product, good UI, good customer support, a bit pricey but worth it for my business.

Used daily for 2+ years
Reviewed 2018-02-08
Review Source

FreeAgent is a fully-featured accounting and invoicing web app that comes with a great little mobile app too. It has a really clear and easy-to-use interface, making it easy to navigate and produce invoices, check your accounts for selected periods, track your time, manage projects... the list goes on. But for all the functionality, it never feels cluttered. I've experienced great support whenever I've asked for it and it hasn't ever produced any unexpected errors or bugs. It just works.

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FreeAgent pricing

Starting from
$20/month
Pricing options
Free trial
Subscription
View Pricing Plans

Right now, you can get 50% off FreeAgent for your first 6 months if you're a new subscriber.

Pay as you go every month or pay annually and get 12 months for the price of 10.

All plans include as many users, clients and projects as you want, at no extra cost.

The first 30 days are free and no credit card is required. There are no set-up fees of any kind and you can easily cancel your account at any time.

FreeAgent features

API
Accounting Management
Activity Dashboard
Billing & Invoicing
Invoice Management
Invoice Processing
Invoices

Accounting Integration (89 other apps)
Auditing (66 other apps)
Automatic Notifications (86 other apps)
Customizable Reporting (69 other apps)
Data Import/Export (66 other apps)
Electronic Payments (86 other apps)
Expense Tracking (96 other apps)
Multi-Currency (80 other apps)
Real Time Data (78 other apps)
Receiving (85 other apps)
Recurring Billing (71 other apps)
Reporting & Statistics (76 other apps)
Third Party Integration (77 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Media
Security

#6 in Accounts Payable

View full ranking
64
11
14
13
16
10

#10 in Accounting

View full ranking
57
10
13
13
11
10

#11 in Billing & Invoicing

View full ranking
60
10
16
13
11
10

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

FreeAgent also features in these categories:

Additional information for FreeAgent

Key features of FreeAgent

  • Send estimates and proposals
  • Beautiful Invoice templates
  • Automatic bank feeds
  • Simple payroll
  • Expense tracking & management
  • Fill & file self assessments straight to HMRC
  • Tax timeline
  • Corporation tax forecasting
  • Time tracking
  • Submit VAT return in one click
  • Project management
  • Accountant access
  • Multi-currency invoicing
  • Payment links on invoices
  • Overview dashboard
  • Profit and Loss statements
  • Balance sheet
  • Referral scheme
  • Recurring invoices
  • Estimates & invoices
  • Cash flow management
  • Invoice timeline
  • Live Profit and Loss
  • Estimate templates
  • Convert estimates into invoices, or projects and tasks
  • Multi-language
  • Customizable template branding
  • PDF conversion
  • Expense tracking
  • Snap and upload receipts
  • Employee expenses
  • Project management
  • Task management
  • Manage billable / unbillable time
  • Sync between devices
  • Balance sheet
  • Aged debtor and creditor reports
  • Dividend reports and printable dividend vouchers
View All Features

Benefits

Getting started is easy
* FreeAgent is cloud-based so there is no software to download/install
* You can have unlimited users and unlimited transactions on your account
* Friendly, experienced Support Accountants are available to answer any queries on using FreeAgent and host Getting Started webinars and one-to-one calls


Main Features
* Create beautiful, customisable invoice with payment links so your customers can easily pay you online
* Chase up late-paying clients with automated invoice reminders and send thank you emails once an invoice has been paid
* Simply snap a pic of an expense receipt with your phone and upload it into your account
* Enter timeslips or use the built-in stopwatch to accurately record every last minute of your time as you work
* Intuitive design makes it quick and easy to keep on top of day-to-day bookkeeping



UK version
* Export key tax dates from FreeAgent to your calendar so you can always stay on top of what you owe the taxman and when you owe it
* Fill and file your Self Assessment tax return if you're a sole trader or limited company director
* See your forecasted Corporation Tax liabilities with the unique FreeAgent Tax Timeline
* Submit your VAT return directly online to HMRC from FreeAgent in a simple click
* FreeAgent supports the UK’s VAT flat rate scheme, and calculates VAT on either an invoice or cash basis



US Version
* FreeAgent supports Sole Proprietor, Partnership, Limited Liability Company and C-corp and S-corp business types
* Supports 1040 Schedule C worksheet for sole proprietors
* Custom sales tax rate for invoice and estimate items


Universal version
* Supports sales tax reporting
* You can define your sales tax rate and there is also support for compound sales taxes (second sales taxes that are worked out on an amount including a first sales tax)


Integration

FreeAgent continually collaborates with other businesses to add new apps that bring all of your business admin together. For example, your PayPal, Dwolla and GoCardless payments can all be updated in your accounts automatically through FreeAgent's integrations.