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CaseWorthy vs Bonterra Apricot Comparison (2026)

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CaseWorthy

Bonterra Apricot

Overview

A scalable case management solution supporting nonprofits manage clients, track services, improve efficiencies & evaluate community impact.

Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

0.01

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.2

226

110

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

Pros

“This includes features and product that is easy to use and understandable to the general public, but sophisticated enough to be tailored to the unique needs of the client.”

Hannah D.

Product

“I can confidently say that CW is intuitive and even our most tech-averse staff have found the system easy to navigate. When there are issues, our account manager and the support team are responsive and solve issues quickly. ”

Amelia L.

Program Director & Social Worker

“This list is what we are currently working off of with our support team.”

Hannah D.

Product

Pros

“Apricot has some very powerful reporting add ons like Results Reporting and ImpactHub, but most users can't access that information.”

Alexsander W.

Data Manager

“I have always found Apricot to be a fantastic means of tracking client outcomes and experiences as well as attendance, demographics, goals, referrals and associated contacts relevant to their care plans.”

Jacquelyn V.

Case Manager I

“I like that we can customize forms to fit our needs and there are numerous templates from form designer that can be put to use.”

Maxwell O.

Program Manager

Cons

“We asked if an alias box could be added to the client demographics and have the client files be searchable that way, they told us no, they could not do that.”

Raven S.

Program Manager

“These are just a couple of the many examples of how difficult it was for us working with them.”

Raven S.

Program Manager

“I can only say that the migration from one software vendor to another was difficult but more because the other vendor's software was "homegrown." ”

mary c.

Coordinator of Homeless Programs

Cons

“For example, I wanted to build a report that showed if a client had been marked as attending a program, but didn't have an enrollment for that program and it was impossible from my end.”

Alexsander W.

Data Manager

“Thus, when adding a document that is back-dated, or editing the submission of older entries....the order of the data becomes disorganized.”

Jacquelyn V.

Case Manager I

“Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.”

Shirlee D.

DOO