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Emergency Reporting vs First Due Comparison (2026)

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Samsara

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Good recommendations?

Emergency Reporting

First Due

Overview

The Fire Package by Emergency Reporting is a modular software for fire department management that allows users to track, manage, and analyze what's happening within the fire station. The solution has 16 modules for daily operations including NFIRS reporting, occupancy, shifts, training & more.

First Due is an end-to-end AI-powered public safety software solution that unifies emergency response, NERIS, ePCR, fire prevention, scheduling, training, assets, analytics, and more in one secure cloud-based application for Fire, EMS, and public safety agencies.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

850

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

Not enoughreviews yet

Pros

“It tracks all of my department's pay codes, member training hours, and integrates our pre-plans with the mobile responder app, giving us the ability to share information with our personnel and surrounding mutual aid partners with ease.”

Anthony P.

Fire Chief

“They are innovative and listen to their customers when it comes to new technology and settings that helps the everyday firefighter. Whether you are a volunteer department or career, this software is for you!”

Dylan R.

Fire Chief

“First Due is great because of all of the different modules that we were able to combine to get rid off all the individual software that we were using.”

Benjamin T.

Captain

Cons

Not enoughreviews yet

Cons

“The asset module needs some customizable fields for truck information. When requesting trade time it does not notify the person that is being asked to trade with.”

Benjamin T.

Captain

“As much as the system is modifiable, release updates are either slow to happen or are released with no explanation of the impact on other parts of the program.”

Jason F.

Fire Chief

“At times, there are so many new features and improvements that things sometimes get broken, causing temporary loss of some functionality.”

Joseph M.

Battalion Chief