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Contact Center Software

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Last updated: April 2026

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375 software options

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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Dialpad Ai Contact Center logo

Dialpad Ai Contact Center

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Cloud-based contact center solution for customer support

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Dialpad Ai Contact Center is a customer service software that allows support teams to engage with customers and resolve queries. The platform also helps managers to monitor customer service calls and agent performance in order to identify areas for improvement. Features of the cloud-based software include smart call routing, omnichannel management, call recording, real-time reporting, and more.

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CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud contact center built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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CTM logo

CTM

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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Convin logo

3X your contact center performance with Convin.

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Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

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DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

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Contact center efficiency software including predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Sobot logo

All-in-One Contact Center Solution

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

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Phonexa logo

Cloud-based all-in-one marketing platform

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Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

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CallTools logo

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a cloud contact center / Help desk software. It helps businesses manage all customer interactions with multichannel ticket management in a single platform. LiveAgent is a leader in delivering exceptional experiences to clients.

Start with a 1 month free trial, no credit card required.

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Superchat logo

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

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Telnyx Suite logo

All-in-one communications platform & API

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Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

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XCALLY logo

Omnichannel contact center management

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XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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Gladly logo

Cloud-based customer service platform

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Gladly is a modern contact center platform with built-in AI, voice, and omnichannel tools that empower agents and scale personal support.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

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Ricochet360 logo

Customer relationship management and auto dialer solution

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Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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VICIdial logo

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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Intermedia Unite logo

All-in-one communications & collaboration tool

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Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity

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Playvox logo

WEM Software for customer service teams.

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Enhance contact center efficiency using Playvox WEM. Streamline operations via Playvox WFM, automate feedback via Playvox QM, and track KPIs for optimal performance.

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TenFold logo

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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