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AdvancedEHR vs CharmHealth Comparison (2026)

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AdvancedEHR

CharmHealth

Overview

AdvancedEHR is a cloud-based electronic health record (EHR & EMR) solution which allows users to customize charting to suit their own workflows and preferences

CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.6

467

184

103

Value for money

Ease of use

Features

Customer support

51%

would recommend this app

4.2

153

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“The clinical UI diaplays the last note, ratings, with rapid access to documents, messages, labs, prescriptions, all in one view.”

Scott H.

Psychiatrist, proprietor

“Scheduling holds up across locations and providers at volume, and the notes and forms are customizable enough that we built them around our workflow instead of the other way around.”

Brian T.

Chief Digital Officer

“It made scheduling patient’s fairly easy and the patient portal was nice so that communication between patients and practitioners was integrated into the system.”

Heather D.

Lead Program Therapist

Pros

“Over the years, I have worked with numerous EHRs, practice-management systems, and clearinghouses—from large enterprise platforms to systems commonly used by behavioral health and psychiatric practices.”

Nauman A.

Credentialing and Billing Specialist

“An EHR and clearinghouse relationship should make revenue-cycle operations easier—not create another administrative burden requiring hours of repeated follow-up.”

Nauman A.

Credentialing and Billing Specialist

“Able to customize the appointment note, store documents to send to patients.”

Tracy S.

Family Nurse Practitioner

Cons

“The EPCS process requires you to select each med to send to the EPCS, then to select each one again within the EPCS, click click click, and then to enter a personal password, and then to add a 6-digit rolling access number...seriously, it it would be challenging to make it any more ineffecient. ”

Scott H.

Psychiatrist, proprietor

“We did a lot of group scheduling which sometimes did not go smoothly which would then make it hard for us to bill those sessions.”

Heather D.

Lead Program Therapist

“The customer service is horrible, the tool is not intuitive, it’s hard to pull reports, the patient portal is horrible, the integration with other software and the API is not good”

Trish G.

Head of Marketing

Cons

“After nearly two years of dealing with these issues, I am beyond frustrated with the amount of professional time and resources that have been consumed. If a **negative five-star rating** existed, that would more accurately reflect my experience with CharmHealth's clearinghouse enrollment support.”

Nauman A.

Credentialing and Billing Specialist

“Unfortunately, after nearly **two years of working with CharmHealth**, their billing enrollment and support process has been one of the most frustrating experiences I have encountered professionally.”

Nauman A.

Credentialing and Billing Specialist

“They took my money and for 3 months for a migration, then proceeded to ignore me and then eventually told me it’s not their problem that the work hasn’t gotten done.”